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Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

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Re: Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

#31

Post by enahs-sf »

klinskyc wrote: post #14
alooPotato wrote: post #12

We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of do…

If you're doing significant volume, which I assume Streak does, you can negotiate significant volume discounts. You have been leaving a ton of money on the table if you have not done that.

Could you define "significant volume" a bit more specifically? Wondering if I too, have been leaving a ton of money on the table. What is the approximate scale that this makes sense at?

Re: Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

#33

Post by l8rpeace »

alooPotato wrote: post #12

We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of do…

https://www.swipesum.com/ these folks can negotiate you a better deal on that

Re: Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

#34

Post by danpalmer »

klinskyc wrote: post #14
alooPotato wrote: post #12

We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of do…

If you're doing significant volume, which I assume Streak does, you can negotiate significant volume discounts. You have been leaving a ton of money on the table if you have not done that.

Huge +1 to this. Everything about Stripe pricing is negotiable. I'd recommend going in to the discussion with a quote from another provider.

Re: Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

#35

Post by candiddevmike »

In my opinion, no one should be using recurring billing for any provider. If you do, you've basically tied yourselves to them--if you ever decide to move, you need to somehow get the subscription details for every customer migrated into your app!

Instead, view your payment processor as just another PaymentProcessor enum. Own the recurring subscriptions yourself, or be willing to pay for someone to do it for you.

Re: Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

#36

Post by onassar »

edwinwee wrote: post #29

Edwin from Stripe here. It’s worth distinguishing between charging money on Stripe (for which you incur payments pricing) and using Stripe Billing (which is a separately-paid product). Stripe Billing has had this pricing for a few years. For some longtime users of Subscriptions, we originally didn’t change their pricing but are doing so now. We think charging a separate fee for our Billing product is fair, given comp…

Thanks for jumping in here so quick. I'm sure it'll be a tough thread, but something about this response rubs me the wrong way. It doesn't seem like it's really addressing the change (eg. why is it worth _existing_ customers to be paying an extra 0.5%? The fact that Stripe added features for new customers doesn't really impact those of us who have been with you for 5-10 years). Additionally, I don't recall getting an email about the price increase.

I genuinely don't even know: am I going to be seeing this price increase? Would have liked getting an email about something like this, rather than finding out on HN, and now having to dig into things to figure out if I'm actually affected (which I presume I am).

To give you a comparison: if my bank or credit card company increased their rate, I'd expect to be (and am) notified of that.

My two cents :)

Re: Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

#37

Post by clintonb »

gargron wrote: post #9

Confused because I thought Stripe Billing referred to the Customer Portal functionality and some advanced Stripe Checkout features like customer-facing promotional codes. I thought subscriptions were part of the core Stripe functionality. Can anyone clarify?

https://stripe.com/billing

Re: Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

#38

Post by loceng »

edwinwee wrote: post #29

Edwin from Stripe here. It’s worth distinguishing between charging money on Stripe (for which you incur payments pricing) and using Stripe Billing (which is a separately-paid product). Stripe Billing has had this pricing for a few years. For some longtime users of Subscriptions, we originally didn’t change their pricing but are doing so now. We think charging a separate fee for our Billing product is fair, given comp…

The economies of scale that Stripe is now benefitting from doesn't make your reasoning sit with me very well.

Re: Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

#40

Post by Alupis »

klinskyc wrote: post #14
alooPotato wrote: post #12

We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of do…

If you're doing significant volume, which I assume Streak does, you can negotiate significant volume discounts. You have been leaving a ton of money on the table if you have not done that.

Maybe - they seemed really not interested in negotiating much at all and I got the impression they feel that their customers should be lucky enough to be allowed to use Stripe as a processor.

My company went through negotiations with Stripe earlier this year. We were more than 1.5% + $0.10 away from our current processor, and they wouldn't budge to even match our existing rates. They kept saying they are a better value, and offer more things for the price - except most of the "value-adds" we didn't care about (their only interesting things was the Stripe Checkout with Fraud detection - which requires you to use their hosted checkout page... which is a complete non-starter for a serious eCommerce operation).

Perhaps not a good fit - but paying a ton more per year in CC processing fees just because Stripe uses "AI!!!!" wasn't something we could swallow.

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