If it doesn't tell you (i.e. false negative) even once, then you can guarantee that it will never be trusted ever again, especially by the birth parent.
We've gone through a range of frankly awful monitors and cameras that simply were not reliable. E.g. cameras that would regularly go offline for maintenance between 3am & 4am (precisely when you need it...), or cameras that would freeze and show you a sweetly sleeping silent baby that turned out to be simply a frozen frame from 45 minutes previously etc and the live stream had failed, cameras that would lose wifi for no reason that required intricate sequences of button-holding-down-for-x-seconds-then-tapping-then-releasing-etc (not great when you've had about 30 minutes of sleep over the past 36 hours), app-connected things with awful apps that crash or don't quite work right unless you do things in the exact right order etc. We even ended up with a digital clock in-frame for a while so when we looked at the video we could tell if it was "live" or not... this is how unreliable a lot of baby monitors you find on amazon or high street retail.
Once these things fail you once, they cannot be trusted again. Ever.
Perhaps me and my wife are just ultra neurotic, but there you go.
We ended up with a fairly reliable set up for multiple redundancy that seems to work:
- a DECT-based monitor from BT that actually does detect cries (you can entirely mute the intercom but it will audibly-beep and flash a warning if it hears a cry - also does temperature read outs and alerts). 100% ultra bullet-proof reliability so far.
- a Google Nest camera (only camera we found that has been acceptable in terms of reliability & non-shonky app - it does mysteriously "go offline" from time to time, but it sends a notification & and email as well as the app being clear it is offline, and usually recovers on its own fairly quickly). Expensive compared to other options (and not specifically a "baby monitor") but worth it I think (we do not pay for the subscription though)
- an "Owlet" heart-rate and oxygen sensor (although this has poor hardware reliability - the charging port physically crumbles and the "sock" that the sensor goes into is easily moved to a bad position by the baby squirming around.... although the fail-safe there is that it will alert if this happens).