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Zoom lied to users about end-to-end encryption for years, FTC says

arstechnica.com

131–140 of 438 posts

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#131

I find it amusing that congress is seeking to ban E2EE, yet the FTC fining a company that lied about doing it.

It's not really a contradiction if you think about it.

Yep. They're fining the customer fraud, not the lack of E2EE.

I wish executives would start going to jail over this stuff. Bet they'd stop lying to their customers then.

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#132
Zoom is also in the habit of censoring content it doesn't approve of politically: https://www.insidehighered.com/quicktakes/2020/10/27/zoom-fa...

so, drop Zoom, use a Free and Open-Source alternative. Example: Jitsi (jitsi.org) . It has more rough edges, but it works.

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#133
post #131

Earlier quoted context omitted.

It's not really a contradiction if you think about it.

Yep. They're fining the customer fraud, not the lack of E2EE. I wish executives would start going to jail over this stuff. Bet they'd stop lying to their customers then.

Yeah, I get the impression that if some guy frauds a bunch of rich guys, he goes to jail, but if a corporation frauds millions of users, they're just politely asked to behave.

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#134

Earlier quoted context omitted.

> Even with open source software you will never know what is actually running on the servers. If the clients are open-source and properly implement end-to-end encryption, and you verify that they are not sending your keys to the servers, then what is running on the servers is irrelevant.

... if you have the technical expertise to audit the full source code, and run and audit your own build (on both ends).

I'm qualified to audit loads of software I don't have the time to write myself.

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#135

Earlier quoted context omitted.

I think a better distinction is 'paying customers' and 'non-paying customers'. Customers being a subset of users after all makes it a bit ambiguous. Not that it should matter in the context of the feature being described.

I'm still not a native English speaker, but a Google search shows that non-paying customers are people who don't pay their bills, which is not the same thing as users who don't have bills to pay. Also as I wrote, Zoom was thinking of selling E2E encryption as a payed feature, that's why the distinction really matters (I would happily pay for it if that would give me a strong assurance that I just don't have so far).

Non-paying customers can mean either customers who are delinquent in paying their bills, or customers that are using the service for free with permission.

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#136

Earlier quoted context omitted.

I think a better distinction is 'paying customers' and 'non-paying customers'. Customers being a subset of users after all makes it a bit ambiguous. Not that it should matter in the context of the feature being described.

I'm still not a native English speaker, but a Google search shows that non-paying customers are people who don't pay their bills, which is not the same thing as users who don't have bills to pay. Also as I wrote, Zoom was thinking of selling E2E encryption as a payed feature, that's why the distinction really matters (I would happily pay for it if that would give me a strong assurance that I just don't have so far).

I don't think I'd happily pay for Zoom, regardless of their encryption promises. I've personally struggled more with zoom call quality issues and hardware conflicts than I have with any other video conference provider.

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#137
post #12
post #7

Earlier quoted context omitted.

Free users are not customers.

Only drug dealers and tech call their customers -users-

Which explains why UI's generally are about as pleasant as scoring a dime bag on a dark corner.

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#138

Earlier quoted context omitted.

"Here are the keys to your new car" "Where are the wheels?" "Well... we delivered most of what was purchased so you don't get to complain."

Good example. If you bought a $40k car and it didn't come with wheels, the damages would be the amount to remedy the missing wheels, not $40k.

I don't think the example vindicates you in the manner you believe. The damages would surely exceed the missing wheels if resolved in the courtroom.

Re: Zoom lied to users about end-to-end encryption for years, FTC says

#139
post #79

What other popular group video meeting tools are e2e? I know of none. I remember reading a while back that Zoom claimed a few times they were e2e-encrypted, but what they meant was transport encryption.

Between others mentioned here there's also Google Duo, but it's not really a meeting tool but a FaceTime competitor.
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