Is This the End of the Repairable iPhone? • Hacker News Board

Re: Is This the End of the Repairable iPhone?

#61

Post by johnchristopher » Sat, Oct 31, 2020, 11:10 AM UTC

whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

If I understood the story correctly, you are out of 200 bucks because they replaced the screen instead of acknowledging the software glitch ?

Re: Is This the End of the Repairable iPhone?

#62

Post by whytaka » Sat, Oct 31, 2020, 11:19 AM UTC

johnchristopher wrote: post #61

whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

If I understood the story correctly, you are out of 200 bucks because they replaced the screen instead of acknowledging the software glitch ?

Actually no, they did me the favor of reinstalling my cracked screen before giving it back to me.

Re: Is This the End of the Repairable iPhone?

#63

Post by cmckn » Sat, Oct 31, 2020, 11:19 AM UTC

csomar wrote: post #55

whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

I had the same issue with the Macbook Pro battery. The laptop is just a couple months beyond the 1-year warranty and Apple did not recognize it as their fault. Needless to say, I'm happy now with Archlinux despite it took a while to set the whole thing up. I don't think I'll be buying any more Apple laptops but for phones, I don't think Android is doing any better.

Not sure when this happened, but many credit cards offer an additional year of warranty protection if you purchase electronics on them. I had a $750 motherboard replacement reimbursed on a MacBook recently when it was 2 months out of warranty. Worth looking into!

Re: Is This the End of the Repairable iPhone?

#64

Post by speeder » Sat, Oct 31, 2020, 11:20 AM UTC

nbzso wrote: post #53

I hate to repeat my self but this articles keep piling up. Vote with your money first, then if you have a way search legislative measures. They will never stop to search a way to profit more. This is just a beginning. Fully closed macs are coming. I don't care anymore for iPhones, my professional problem is with apple desktops and laptops. If we follow Apple logic in near future I will have to Jailbreak my personal c…

I wish Fairphone and their german competitor existed in Brazil.

My last Android phones all of them failed in ways that were obvioous and simple to repair if it weren't for the fact they were glued shut.

Re: Is This the End of the Repairable iPhone?

#65

Post by justinclift » Sat, Oct 31, 2020, 11:28 AM UTC

maccard wrote: post #52

whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

I moved from apple to android a few years ago, hoping the grass would be greener. I hoped I was leaving behind a locked in ecosystem with hard to repair devices for a more open ecosystem where competition would improve quality. Android is a fat mess, with flagship phones from premium manufacturers being incompatible with various OS features, and devices from different manufacturers being incompatible in ways that nev…

The Pinephone seems like it's at a decent point now:

https://www.pine64.org/pinephone/

Lots of OSS (software) developers have been working with it since the earlier development hardware releases, though I've not bought one yet myself.

Probably will in the next few months though. :)

Re: Is This the End of the Repairable iPhone?

#66

Post by davidy123 » Sat, Oct 31, 2020, 11:29 AM UTC

maccard wrote: post #52

whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

I moved from apple to android a few years ago, hoping the grass would be greener. I hoped I was leaving behind a locked in ecosystem with hard to repair devices for a more open ecosystem where competition would improve quality. Android is a fat mess, with flagship phones from premium manufacturers being incompatible with various OS features, and devices from different manufacturers being incompatible in ways that nev…

Not sure what is going on with your power button, but if it's outside warranty repair $300 for a replacement device is pretty good.

On my fifth Android handset, I have really not found the incompatibility you point out to be an issue. Sure, some companies, like Samsung, try to offer some exclusive features. Just avoid them.

I have to use an iPhone for work, there are a lot of critical annoyances, like how poorly cursor selection works, and then some apps don't support the space bar cursor. Everyday things like changing settings are so much nicer in Android.

My 3 year old Pixel 2 has been a fantastic daily handset, absolutely no complaints, before that my Note 2 was also excellent, though I was glad to get away from Samsung's attempts at exclusive features (the Pixel is "pure Android", albeit with some self-contained on-device "AI" features that are actually useful).

Although there are a lot of cheap Android devices to choose from that can drag down the brand reputation, I would really push back against the suggestion Androids are exclusively "cheap" in the pejorative sense. Most are Just Fine at least. Apple is generally much more conservative in rolling out features, and offers less configuration options, so I guess it's a safer choice, but if Apple weren't such a status symbol I think most people would be more than happy with the lower cost (3a, 4a) Pixel line.

Re: Is This the End of the Repairable iPhone?

#67

Post by whytaka » Sat, Oct 31, 2020, 11:32 AM UTC

sharken wrote: post #54

qz2 wrote: post #50

Earlier quoted context omitted.

Honestly the bit that kills me is being thoroughly buggered for cash. And that is being forced down your neck even more regularly these days, particularly on the back of failures. When it came to upgrade time this year I skipped buying a mid-range iMac, built a hefty Ryzen desktop instead and had enough spare change to buy a Lenovo T495s. It’s phone upgrade time in January. I don’t know which way to turn yet.

In the same situation here, have an iPhone 11 that is due to be replaced. The iPhone 12 is lighter but has worse battery life, so that one is out. The Sony Xperia 5 II is the current favorite as it has very good battery life and no annoying notch. And the recent Apple vs Epic case is making the switch easier.

I'll definitely consider a Sony for my next purchase. I wish they'd bring back that super-compact design they had years earlier.

Re: Is This the End of the Repairable iPhone?

#68

Post by groundCode » Sat, Oct 31, 2020, 11:32 AM UTC

maccard wrote: post #52

whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

I moved from apple to android a few years ago, hoping the grass would be greener. I hoped I was leaving behind a locked in ecosystem with hard to repair devices for a more open ecosystem where competition would improve quality. Android is a fat mess, with flagship phones from premium manufacturers being incompatible with various OS features, and devices from different manufacturers being incompatible in ways that nev…

The question is, do any of us actually need the flagship devices? The android phones I’ve bought for family members on the budget end of the spectrum seem to last just as long as the flagships and have decent enough feature sets for pretty much everything from what I can see. Granted none of us play a lot of games and we are more of the holiday snaps than artists when it comes to photos.

Re: Is This the End of the Repairable iPhone?

#69

Post by sharken » Sat, Oct 31, 2020, 11:40 AM UTC

whytaka wrote: post #67

sharken wrote: post #54

Earlier quoted context omitted.

In the same situation here, have an iPhone 11 that is due to be replaced. The iPhone 12 is lighter but has worse battery life, so that one is out. The Sony Xperia 5 II is the current favorite as it has very good battery life and no annoying notch. And the recent Apple vs Epic case is making the switch easier.

I'll definitely consider a Sony for my next purchase. I wish they'd bring back that super-compact design they had years earlier.