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Mall real estate company collected 5M images of shoppers

cbc.ca

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Re: Mall real estate company collected 5M images of shoppers

#71
What the article doesn't address is that these same organizations fingerprint visitors phones [i] too.

From a retailer's point-of-view I totally get the rational and value behind collecting these metrics... from a privacy point-of-view it is a bit disconcerting.

[i] https://www.cbc.ca/news/canada/calgary/cadillac-fairview-mal...

Re: Mall real estate company collected 5M images of shoppers

#73

I could not be happier that wearing a mask is more or less societally acceptable now.

As someone who is seriously immune-compromised and also gets social anxiety, masks are the best thing to happen to me in a long time. I get none of the claustrophobia or breathing restrictions some people talk about and find masks perfectly comfortable, and it actually lets me go to the shops or walk through town without freaking out.

More importantly though it sets a precedent for the future. We now know how easy it is for an airborne virus to decimate us, so even when this virus is over it'll be acceptable for people with immune issues to keep wearing masks "just in case" (similar to Japan/etc, although I know some of that is about stopping other people from getting sick).

Re: Mall real estate company collected 5M images of shoppers

#74

>The company also argued shoppers were made aware of the activity through decals it had placed on shopping mall entry doors that referred to Cadillac Fairview's privacy policy. Do what now? Physical spaces have privacy policies? We're really sleepwalking into a dystopia. If you don't like the privacy policy of your shopping mall, you're free to shop... online, where they get even more behavioral data on you. Yikes.

In Canada, do you even really have a right to privacy when in public spaces like a shopping mall? Is there even a legal expectation that there aren't cameras doing this kind of thing all the time? In most places in the US I know there isn't a right to privacy within a public space. If I as a shop owner put up security cameras in this same fashion in most of the US this wouldn't be against the law. There's no law prev…

> In Canada, do you even really have a right to privacy when in public spaces like a shopping mall?

Yes, you do, because while a shopping mall might be considered a "public space," it is private property owned by a private organization. In Canada the PIPEDA [1] covers this federally, though the law is written such that it is a backstop, and provinces are free to enact their own "substantially similar" (or stricter) laws if they choose. For example, in Alberta the PIPA [2] covers these issues.

And as the article states, both federal and provincial privacy commissioners found CF in violation of those laws.

[1] https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-can...

[2] https://www.alberta.ca/personal-information-protection-act-o...

Re: Mall real estate company collected 5M images of shoppers

#75
post #46
post #34

Earlier quoted context omitted.

Are the kinds who people who "shop" and attend "malls" the sorts of people we should be protecting?

What the fuck? Your position is that there's something virtuous about exchanging currency for goods as long as you can do it from home, but leaving your house to do it in person is substantively different at all, let alone worthy of disdain? Are you so hopelessly tribal that it doesn't even take a political ideology difference to dehumanize people on a different side? It just naturally hits you that someone with diff…

Not defending the GP, but we do have websites like peopleofwalmart. If they were coming out with peopleofcanadianmalls, then that be interesting. Honestly, I'd expect peopleofWhatevermalls would mainly be teenagers and senior citizens outside of holiday season shoppers.

edit: came to the party late and see that someone else also posted about peopleofwalmart

Re: Mall real estate company collected 5M images of shoppers

#76

I could not be happier that wearing a mask is more or less societally acceptable now.

Even after a vaccine comes out that makes COVID an annual thing to deal with like the flu, I'm still going to wear a mask in public. Not that I'm concerned about catching anything, but just because of the public facial recog bullshit that is much too prevalent. Plus, there's just something satisfying about walking into my bank wearing a bandana when accessing my account. They make it so damn difficult to use my money they make me feel like I'm trying to rob them. So now I'm just dressing the part.

Re: Mall real estate company collected 5M images of shoppers

#77

I could not be happier that wearing a mask is more or less societally acceptable now.

I was curious if the value of the facial recognition startups is at risk with masks becoming more prevalent. Wouldn't be surprised if they are lobbying against mask mandates and mask enforcement as their entire business model must be at risk.

Good. Fuck 'em. I tried find "better" language, but it's just such a perfect way to express it. No level of "nice words" will convey the mood/tone/loathing I feel towards facial recognition as succinctly.

Re: Mall real estate company collected 5M images of shoppers

#78
post #44

>The company also argued shoppers were made aware of the activity through decals it had placed on shopping mall entry doors that referred to Cadillac Fairview's privacy policy. Do what now? Physical spaces have privacy policies? We're really sleepwalking into a dystopia. If you don't like the privacy policy of your shopping mall, you're free to shop... online, where they get even more behavioral data on you. Yikes.

When I was in college Fortinet pitched a capstone project for an automated doorman that tracked passersby, delivery people, residents, etc using cameras posted at doors. We asked why they couldn't use other biometrics which were much more established at the time (eg fingerprint scanners at the doorway), they said because other biometrics required consent. They wanted to track people without their knowing or agreement…

The tech capabilities have changed so much that I'd say it's closer to being surveilled than observed in a public place. Compare it to security cameras where you're recorded almost everywhere, but the video is relatively transient and often only reviewed / saved if a crime or disturbance occurs.

That's a lot different than companies tracking me via facial recognition, storing the data in databases that never get deleted, and combining it with behavioral data. It's going to lead to all kind of abuse. We'll end up with many variants of redlining, but digital.

What happens when that type of data is collected for today's youth and 20 years from now employers start using it to screen job applicants? What if the machine learning algorithms can't distinguish between correlation and causality? Does the "profile" of a successful person become someone from a rich neighborhood as a result of naive correlation?

I'm sure it'll be amazing for wealthy people and terrible for poor people. If I'm rich and walk into a mall, I get treated like a VIP. If I'm poor, maybe the doors don't even open.

Re: Mall real estate company collected 5M images of shoppers

#79

I think the courts have ruled that it is perfectly legal to record somebody outside of their home as that is considered public spaces. Many cities are now moving to embed cameras in street lights to deter and record crimes. I think that it is safe to assume that if you are outside, you are being recorded, either by a check point camera , a store’s security camera , streetlight camera or even your neighbor’s ring devi…

There are public spaces, and then there are private spaces open to the public. I fight this one all the time with a local park. It is a park that is not city owned public, but privately operated and open to the public. They have a very strict photography policy, and their "employees" will interfere with you if you do not have "permission".

I believe shopping malls are private spaces open to the public. The point is that I would not be shocked to see that there are different rules regarding public spaces vs private spaces open to the public.

Re: Mall real estate company collected 5M images of shoppers

#80

> Cadillac Fairview said the images taken by camera were briefly analyzed then deleted — but investigators found that the sensitive biometric information generated from the images was being stored in a centralized database by a third party. The images are not being persisted, just the metadata about the individual. Who is being harmed by this? If a person with a clipboard collecting this information without telling a…

I'm outraged every single time I am accosted by someone with a clip board. Not once, ever, have I been remotely concerned with their concerns.
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