We work with many people who are new to technology, and something like this is exactly what we are looking for to help walk our customers through our product. Amazing idea!
Thanks Daniel! Let us know if you have any questions
Launch HN: Cohere (YC S20) – Real-time user support for web apps
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Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#22This looks really useful! I have two questions:
1) What's the process to integrate this into an existing application?
2) I'm curious about your choice of branding. Your website & logo looks really clean -- was there anything in particular you guys discussed when deciding on brand colors, design of logo, and overall look & feel of your product?
Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#23I didn't think this would be useful from the title, but the demo honestly blew me away. I've seen much more expensive applications that only handle read-only cursor playback, but handling real-time tab sharing is amazing.
Appreciate your kind words! Let me know if you have any questions :)
Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#24This looks really useful! I have two questions: 1) What's the process to integrate this into an existing application? 2) I'm curious about your choice of branding. Your website & logo looks really clean -- was there anything in particular you guys discussed when deciding on brand colors, design of logo, and overall look & feel of your product?
Really appreciate the feedback!
1) All you need to do is install our NPM module (or add a script tag to your website), and call Cohere.init when your app has launched. If you want to see logged in users identified in the dashboard, you can optionally pass their info in: https://docs.cohere.so/#/?id=optional-identifying-users
2) This isn't the most detailed answer, but we went off of gut feeling for the overall look and did the graphics/interfaces ourselves. The starting point was the initial shade of blue, and we played around quite a bit with variations on that hue. We ended up working with a design firm (Aesthetic S18) for the logo, which we're quite happy with!
Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#25This is really clever. Just couldn't exist without the changes/standardization in browser technology that have happened in the past 1-2 years. Congrats, and really excited about the potential.
Appreciate your support, Eric!
Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#26Love it. Using full story now but really want remote access. How much does it cost?
Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#27Been using Cohere for a while now. Really impressed with how easy it is to set up!
Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#28I really love how easy it is to use. How did you guys go about finding early adopters?
Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#29If you want to make your app respond to clicks etc. , do you have to add anything to the jsx? I'm curious how interaction works. This is very cool btw, at first I was imagining you're server signaling WebRTC sessions between people.
No changes should be needed! We wrote some gnarly stuff to make forwarding inputs work across a variety of frameworks. This includes a bunch of React-specific hacks to support the synthetic event system, and some locks to ensure that people can't override each other's scrolling or typing inputs.
Thanks, very spicy. You should see how much time my gf has to evaluate law startup apps within her firm...
You know something that could be cool, record + playback: the demo could be recorded once with voice over and played back for future reference within the org: "This is the playback that demonstrates importing raw docs from X, tagging and saving it to Y" , and you could record it using dummy info so there wouldn't be a risk of pollution.
Re: Launch HN: Cohere (YC S20) – Real-time user support for web apps
#30That's pretty cool (the GoToMyPC paradigm has been really successful for desktop app support). Did you end up using Caldera or move to LiveView for this?
Just curious, what is Caldera in this context? The only Caldera I was familiar with was the 90s Linux distro.