I have a friend that works for a chip company and he said he couldn’t get into details but the amount of back doors in communication companies and in chips would scare the shit out of me.
I say this because NSA seems more clever than that, and because any scheme to explicitly add back doors is bound to be eventually exposed.
Instead they do things like have their former employees and contractors hired into tech companies, and those folks add innocuous bugs that can plausibly be denied as back doors. Also I bet they look for bugs that can be used as back doors, given access to source code and chip design data, then fail to fix them.