I think it takes some real humility to post this. No doubt someone will follow up with an “of course...” or “if you don’t understand the tech you use...” comment. But thank you for this. It takes a bit of courage to point out you’ve been doing something grotesquely inefficient for years and years.
I'd be interested to know how they came to realize what was missing. Did they read the Jenkins docs more thoroughly? Post on a mailing list? See something on StackOverflow? Hire a consultant?
An example would be a company I worked for who ran a pretty standard LAMP setup but had never heard of memcached. Simply adding that reduced the database load by like 90%.