How is it that Google create/rebrand/close so many music and chat services over the years. While Apple have a single message service (iMessage) and a single music service (Apple Music) that have been consistently branded with constant growth and show no signs of being shut down? As a consumer I have no idea what’s going on with some areas of Google’s products. It’s a major turn off.
In previous stories on here about Google's tendency to start stuff, shut it down arbitrarily, and compete with itself pointlessly, I recall seeing comments purporting to be from longtime Googlers saying that the reason this happens is at least in part due to Google's incentive structure. They reward people for creating "new" things, whether they're the same as something they've already got or not, and allocate very few resources for existing products that aren't already the company's bread and butter—getting put on something like Hangouts or Voice was considered to be almost a punishment detail, based on some of the comments I read, and could torpedo your chance at any kind of promotion.