Earlier quoted context omitted.
> I find that it's better to say as little as possible, you have the right to privacy after all. Your coworkers don't have to know the details of your life. I recommend not going into specifics about your condition if you choose to say anything at all about it. You will come across people who will have opinions about it, despite not having to live with it. Also, be aware that it is illegal for your workplace to pry a…
Totally agree, you do not have to let people know. I have an employee that told me about their condition and made requests to me that I was happy to oblige but I still told him to go to HR and make a reasonable accommodation request. Doesn’t matter if I’m going to be decent about this, you want it in writing and mandated.
You sound like a manager who actually cares and empathizes with your employee. I had a manager like you. It was amazing. But you aren't the norm.
Going to HR will generally only draw negative attention. There is no situation I've seen where someone needed HR and HR actually did anything meaningful to support them.
I prefer to deal with each manager differently. Getting it in your HR file means you lose control over who knows what, and how it was explained to them.