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Google disabled my husband's account

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Re: Google disabled my husband's account

#101
post #85
post #2

This story is just absolutely ridiculous: The poster _works at Google_ and even tried to escalate internally for days, to no avail.

Seriously? I guess they get the same treatment

IIRC there is a special user support forum for Googlers, so it's not the same treatment.

Re: Google disabled my husband's account

#102
post #30

Earlier quoted context omitted.

Don't use Gmail to signup for stuff. If you lose the account, you lose all the forgot password links, the email 2FA codes, and the communication with support.

And use what instead? You're just re-stating the problem, not offering anything in the way of a solution.

Should have been clearer.

Preferably, you should use your own domain (atleast for signing up).

Or use something like Tutanota [0], only for signing up for stuff. They have a very generous free plan. You should open it only to verify new accounts, and for 'forgot password' links.

[0]- https://tutanota.com

Re: Google disabled my husband's account

#103
post #12

Right now I have everything tied up to my Google account (primary email, drive, photos). Has anyone moved away and if so, to what?

I use nextcloud with s3 as the backend for file sharing and storage. Backblaze backs up the folder that contains nextcloud. I self host email using the standard dovecot/postfix

When this topic comes up periodically, some people comment about the difficulty of having their outgoing mail often blacklisted or automatically marked as spam when being sent to major email hosts (such as Google, MS, etc.) Have you found this to be a problem?

Re: Google disabled my husband's account

#105
Every time something like this comes up either with Dropbox, Google, or whatever big corp who owns your data, I suggest everybody to try out Nextcloud!

I use it for years, because it's a very liberating feeling to OWN YOUR DATA and not be in a risk of something like this. It's even more convenient than any cloud drive I tried.

Re: Google disabled my husband's account

#106
post #27

Earlier quoted context omitted.

Why would Google treat a TOS violation differently for a paid account?

Maybe there was a TOS violation here but it would help if someone can explain what went wrong with some SLA unless there is a reason they can't reveal it.

Google provides a mechanism to appeal. It’s impossible to appeal if you don’t know what happened, or if you were hacked, or whatever.

Re: Google disabled my husband's account

#107
post #2

This story is just absolutely ridiculous: The poster _works at Google_ and even tried to escalate internally for days, to no avail.

I would have thought ensuring that workers at google, getting absolutely no special access to specific other accounts, is pretty much the most sacrosanct rule.

i.e. Google's unlikely to hand over the dossier they've assembled on 'what your husband has been up to that we considered bad enough to shut down their account'

Most definitely not saying this isn't a false positive - but the handling process for it it must assume it's a positive.

Now why the poster's husband can't get the info - that is somewhat worrysome.

Re: Google disabled my husband's account

#109
post #30

Earlier quoted context omitted.

Don't use Gmail to signup for stuff. If you lose the account, you lose all the forgot password links, the email 2FA codes, and the communication with support.

And use what instead? You're just re-stating the problem, not offering anything in the way of a solution.

A real sign up with your email address on your own domain.
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