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FreeYourMusic lets users migrate their playlists off Spotify

freeyourmusic.com

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Re: FreeYourMusic lets users migrate their playlists off Spotify

#151

Post by ISL »

tachion wrote: post #94
ISL wrote: post #62

Earlier quoted context omitted.

Most of the time I initiate contact with Amazon customer service, I seem to get a custom response. When pushy, I have gotten excellent custom responses. I expect Amazon does far more revenue/customer, though.

Your mileage may vary - I've got plenty of Amazon support staff blatantly telling me I've got no consumer rights (both national and EU) "because Amazon rules", no matter how high you try to escalate it.

If you feel that way, consider sending an email to jeff@amazon.com .

Re: FreeYourMusic lets users migrate their playlists off Spotify

#152

Post by ebb_earl_co »

zoltar wrote: post #46

I think something like this still works with a client id, secret, and a playlist: TOKEN=$(curl --basic --user $ID:$SECRET -X POST -d grant_type=client_credentials https://accounts.spotify.com/api/token | jq -r .access_token) curl -H "Authorization: Bearer $TOKEN" https://api.spotify.com/v1/playlists/$PLAYLIST/tracks | tee playlist-$PLAYLIST.json | jq -rc '.items[].track | "\(.artists[0].name) -- \(.name)"' | sort

At least the TOKEN command was perfect for me, thank you! Instead of passing ID and SECRET, I wrote the values from the Spotify Developer Dashboard to a file like so: $ touch .spotify_credentials && chmod 600 .spotify_credentials then edited .spotify_credentials with client_id:client_secret, then $ curl --basic --user "$(cat .spotify_credentials)" -X POST -d grant_type=client_credentials https://accounts.spotify.com/api/token which was successful

Re: FreeYourMusic lets users migrate their playlists off Spotify

#153

Post by didymospl »

InfinityByTen wrote: post #127

https://freeyourmusic.com/en/transfer-spotify-to-spotify This is the best of the lot.

Such transfer actually made perfect sense until recently because they didn't allow to change username. It was brought up on their forums numerous times[1][2] over the years and they only introduced editable profile name in March this year. Until then they advised to create a new account and ask their support by email(sic!) to have your playlists copied.

[1] - https://community.spotify.com/t5/Accounts/How-can-i-change-m...

[2] - https://community.spotify.com/t5/Accounts/I-simply-want-to-c...

Re: FreeYourMusic lets users migrate their playlists off Spotify

#154

Post by eisa01 »

Confiks wrote: post #119

So the other day Spotify decided to block API access to SongShift [1], which used their API to transfer playlists to other services. By doing that, they removed a method which was valid under GDPR article 20 subsection 2 to transfer personal data directly from one controller to another. FreeYouMusic is using another process without cooperation or consent from Spotify, and doesn't include all personal data. I've been…

Interesting! Will you update on the process on eg Twitter?

Re: FreeYourMusic lets users migrate their playlists off Spotify

#155

Post by madeofpalk »

DangerousPie wrote: post #103
bthrn wrote: post #38

Earlier quoted context omitted.

I think it’s more that the Apple Watch doesn’t support Spotify than the other way around. Apple prioritizes its own music service for the watch.

Other 3rd party apps can sync content for offline playback (eg. Overcast for podcasts) so I don't think there's any technical reason Spotify are not supporting it.

Does Overcast still support sync/offline playback from Apple Watch? I know it's been a bumpy feature that Marco has had trouble supporting due to API limitations and lack of demand/usage.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#156

Post by alteria »

ISL wrote: post #62
sabellito wrote: post #45

Earlier quoted context omitted.

It's a little surprising to me that you'd expect better customer support from a service with >248 million[1] monthly active users. Having worked for/with departments like this, they have to heavily optimise for their response rate, and use as many macros to respond as possible, which's probably your case as I'd assume that many customers contacted them with the same question. By all means, always speak with your wall…

Most of the time I initiate contact with Amazon customer service, I seem to get a custom response. When pushy, I have gotten excellent custom responses. I expect Amazon does far more revenue/customer, though.

With Amazon I do like that I talk to real people, but half the time they try to give me money instead of actually trying to solve the problem.

It's great that chat is empowered to send $5 or $10, but oftentimes I just want to have my problem solved.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#157

Post by falcolas »

tashoecraft wrote: post #149
falcolas wrote: post #124

Earlier quoted context omitted.

Scale should never be an excuse for poor customer service. Customer service is part and parcel of offering a service to customers. A failure to offer good customer service is a failure of your service, period.

I think the internet age has changed this. The pure cost to offer customer service is insane for the costs users are paying. If you want good customer service you're going to have to pay for it, but the market has shown that's not going to be a option, because not enough people are willing to pay for it. Great customer service used to be a differentiator, but for many services, cost is way more important, and custome…

If companies weren't making millions or billions of dollars in pure profit, I'd be more inclined to agree with this line of thought.

But their profit/cost ratios are high enough to offer more customer service than they currently are.

And ultimately, it's not the customer's fault that the business is not working from a sustainable business model.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#159

Post by tashoecraft »

falcolas wrote: post #157
tashoecraft wrote: post #149

Earlier quoted context omitted.

I think the internet age has changed this. The pure cost to offer customer service is insane for the costs users are paying. If you want good customer service you're going to have to pay for it, but the market has shown that's not going to be a option, because not enough people are willing to pay for it. Great customer service used to be a differentiator, but for many services, cost is way more important, and custome…

If companies weren't making millions or billions of dollars in pure profit, I'd be more inclined to agree with this line of thought. But their profit/cost ratios are high enough to offer more customer service than they currently are. And ultimately, it's not the customer's fault that the business is not working from a sustainable business model.

But if there was a profitable model where they offer great customer service wouldn't they? Or at least a competitor would come in who did. I don't believe spotify is making millions or billions in pure profit. Their competitors are able to position their products as loss leaders.

I agree some companies could do much better, Google is a massive example, but you still have to remember the scale. Read somewhere, If 0.1% of your users require customer service per day, and it takes 10 minutes per user, you'd need ~21k people working 8/hours to handle it each day.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#160

Post by cafed00d »

Can confirm. This app works like a charm.

I remember attempting to move over from Spotify to Apple Music in 2017. Used some other apps at that time. Didn’t work so well. So I gave up and used Spotify for a few years. And then switched afresh to Apple Music in 2019.

Today, though, I found freeyourmusic and I was super impressed by their pricing.

Figured I’d give it a shot and I am convinced this is the best $10 I have ever spent!

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