81–90 of 271 posts
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Not the GP, but yes, definitely. If a store or brand has collaborations with the wrong people etc., that's definitely a reason to not shop there. I don't find Joe Rogan terrible enough to cancel my spotify subscription, but if they started collaborating with say Alex Jones, I'd find another streaming service in a heartbeat.
Alex Jones has been on Joe Rogan.
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It's a little surprising to me that you'd expect better customer support from a service with >248 million[1] monthly active users. Having worked for/with departments like this, they have to heavily optimise for their response rate, and use as many macros to respond as possible, which's probably your case as I'd assume that many customers contacted them with the same question. By all means, always speak with your wall…
Most of the time I initiate contact with Amazon customer service, I seem to get a custom response. When pushy, I have gotten excellent custom responses. I expect Amazon does far more revenue/customer, though.
I'm one of those speak with my wallet kind of people. So when I seen news of this yesterday I wrote into their support saying I was not pleased with it. Their response was some random canned response about how you can still export your data. I'm not a fan of lock in, and I'm even less thrilled about not actually responding to my actual questions and instead giving me some canned BS. I responded back telling them than…
Same here. I'm canceling my Spotify subscription right now and am moving to iTunes (back again). Spotify doesn't seem to support the newly announced home pods as well, which was another reason to quit my subscription, but mainly the somewhat enforced lock in from Spotify concerned me as well.
Is this really Spotifys decision or something about how Apple handles announcements and development access to their devices?
Or: Does Apple want Spotify in their game and on their devices? Or would they rather sell Apple Music subscriptions?
Think of all the barriers apple music has created (apple watch app for a long time was the only one that supported offline, apple music is preinstalled, when you hit play and no apps are currently playing it will go to apple music, probably much more).
My main thought though is that Spotify is much better anyway, why give people the ability to export their curated playlists and use somewhere else. They’ve built that service that helped you discover all those songs — if you created all those playlists from scratch with no help from Spotify’s algorithm (discover/recommendations) good for you but I doubt that’s most people.
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Yes, why is this weird to you? If a supermarket were out there promoting… I dunno, their range of confederate flags or something, I’d probably choose not to shop there.
What if they were promoting a company that funds misleading nutrition research to fool people into thinking sugar is less harmful, leading to countless early deaths and diabetes? What about a company that's the largest plastic polluter in the world, that also lobbies to kill regulation to reduce plastic pollution? It's hard to know the full extent of the harm microplastics cause the ecosystem, but it's unlikely to be…
Sounds like you've identified the key difference on your own?
Spotify can be avoided. Groceries largely cannot.
(There's also a difference in revenue model. You can't subscribe to Spotify without part of that money going to Rogan. You can skip Coca-Cola products at the grocery store and ensure the companies you don't like see $0 from you.)
Spotify is so much better than apple music, and this is probably minimal compared to what apple music does to convert/retain users from Spotify. Think of all the barriers apple music has created (apple watch app for a long time was the only one that supported offline, apple music is preinstalled, when you hit play and no apps are currently playing it will go to apple music, probably much more). My main thought though…
Spotify is so much better than apple music, and this is probably minimal compared to what apple music does to convert/retain users from Spotify. Think of all the barriers apple music has created (apple watch app for a long time was the only one that supported offline, apple music is preinstalled, when you hit play and no apps are currently playing it will go to apple music, probably much more). My main thought though…
Earlier quoted context omitted.
It's a little surprising to me that you'd expect better customer support from a service with >248 million[1] monthly active users. Having worked for/with departments like this, they have to heavily optimise for their response rate, and use as many macros to respond as possible, which's probably your case as I'd assume that many customers contacted them with the same question. By all means, always speak with your wall…
Most of the time I initiate contact with Amazon customer service, I seem to get a custom response. When pushy, I have gotten excellent custom responses. I expect Amazon does far more revenue/customer, though.
I'm one of those speak with my wallet kind of people. So when I seen news of this yesterday I wrote into their support saying I was not pleased with it. Their response was some random canned response about how you can still export your data. I'm not a fan of lock in, and I'm even less thrilled about not actually responding to my actual questions and instead giving me some canned BS. I responded back telling them than…
Same here. I'm canceling my Spotify subscription right now and am moving to iTunes (back again). Spotify doesn't seem to support the newly announced home pods as well, which was another reason to quit my subscription, but mainly the somewhat enforced lock in from Spotify concerned me as well.