There's a lot of reasons for this but one of the largest is the near invisible (to me) structural shift from direct hire to contractors for jobs at the lower end of the wage/salary spectrum. There is a fantastic long form article that articulates this better than I can at: https://highline.huffingtonpost.com/articles/en/poor-millenn... The portion relevant to this discussion: "Thirty years ago, she says, you could wa…
There’s an excellent and frankly damning ProPublica report that serves as a case study in the movement to rely on staffing companies for low-wage labor: https://www.propublica.org/article/meet-the-customer-service... The degree to which both costs and risk are shifted onto workers is at times astonishing: “After paying about $1,500 for home office equipment: a computer, two headsets and a phone line dedicated to Aris…
AT&T and Arise are not people. People made these decisions and put Tami in this position. We should use their names.