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ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

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101–110 of 392 posts

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#101

Earlier quoted context omitted.

Right, but notice the poison pill: "... no notifications to customers about an external subscription service". Protonmail has a free tier, subject to resource limits: https://protonmail.com/pricing What should the app do when those limits are hit that Apple could not choose to call a "notification"?

Considering it's protonmail, email them the notification.

Sounds like a notification.

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#102
I hope that the model Apple is using will be made illegal, most likely in the EU first. But I am concerned that if you have a one trillion dollars, they you pretty much can do anything you want, as with such money you can buy any decision. Apple should be forced to allow 3rd party app stores in their ecosystem. There are many other things Apple is doing wrong and all we can do now is to raise awareness about their shady practices. I am proud that I pretty much cured everyone in my circle from buying any Apple products.

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#103
post #43

I'm actually happier to pay a small premium for IAP based subscriptions because of the cancellation options. Having been subjected to asinine "retention" policies that make ending a subscription service an onerous and time consuming process (ex: NYT), and having seen first hand how a company purposefully makes subscription cancellations difficult, being able to open a single interface and click `Cancel` is a massive…

I believe that in many countries it is now illegal practice to make cancellation difficult.

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#104
post #43

I'm actually happier to pay a small premium for IAP based subscriptions because of the cancellation options. Having been subjected to asinine "retention" policies that make ending a subscription service an onerous and time consuming process (ex: NYT), and having seen first hand how a company purposefully makes subscription cancellations difficult, being able to open a single interface and click `Cancel` is a massive…

If you are happy then many others will be happy as well and Apple should be able to compete on merit.

I'm all for mandating an IAP option. But forcing apps to keep customers in the dark about other, cheaper options borders on deception.

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#105
post #43

I'm actually happier to pay a small premium for IAP based subscriptions because of the cancellation options. Having been subjected to asinine "retention" policies that make ending a subscription service an onerous and time consuming process (ex: NYT), and having seen first hand how a company purposefully makes subscription cancellations difficult, being able to open a single interface and click `Cancel` is a massive…

The main problem there is you are not able to pay a premium for IAP subscriptions. Apple mandates that functionally equal options cost the same inside the app as outside, despite Apple taking the 30% cut for IAP.

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#106
post #58

What problem does Apple have with PWAs (apart from monetary ones ofcourse), how are they justifying not implementing features in browser for a good PWA?

IMO there is no real justification, but I've seen people from the Webkit team on Twitter claim privacy related issues.

Agreed. PWAs added to the home screen should be able to at least have push notifications, and those notification settings should be able to be managed in the Settings app exactly as if the PWA were an app installed through the App Store.

It's absolutely not a privacy or security issue.

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#107
post #56

Earlier quoted context omitted.

> ex: NYT NYT is a great example of this. It took me multiple attempts over a span of 2 days to cancel my NYT subscription. There have been a few times since then when I've been tempted to re-subscribe (their election results tools are great), but remembering how hard it was to unsubscribe, I don't think I'll go back.

Same experience here. I've cancelled all subscriptions that use this tactic and made myself a promise to never participate in implementing such a system. Whenever I subscribe to any service on Apple I will immediately unsubscribe. If I find myself wanting to use the service again after it expires it's a simple tap to resubscribe. I think I actually end up with more subscriptions this way, but at least I know I'm gett…

Big companies tend to be run by psychopaths who think it is ok to make it impossible to cancel a subscription.

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#108
post #61
post #54

Earlier quoted context omitted.

It's awful that in today's world, a feature of a platform is that they don't partake in a particular scummy business practice. It's a shame that we even have this issue.

Blame the "no regulation" crowd for that. Well functioning regulation and consumer protection is what promotes good things by forcing bad actors to get in line.

There's no guarantee that regulation is good regulation.

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#109

I hope that the model Apple is using will be made illegal, most likely in the EU first. But I am concerned that if you have a one trillion dollars, they you pretty much can do anything you want, as with such money you can buy any decision. Apple should be forced to allow 3rd party app stores in their ecosystem. There are many other things Apple is doing wrong and all we can do now is to raise awareness about their sh…

> I am proud that I pretty much cured everyone in my circle from buying any Apple products.

And buying what instead?

Re: ProtonMail CEO calls Apple's forced in-app purchases 'Mafia extortion'

#110

Earlier quoted context omitted.

Yes, Apple subscriptions are a reliable way to signup for HBO or Showtime to binge-watch a specific show. Signup and immediately cancel the subscription, that gives you 30 days to watch. No further payment management actions needed.

It is funny that if you sign up for a 7 day free trial of Apple TV+ that if you cancel immediately before the end of the 7 days your trial is up immediately as well.

But that's a free trial. If you sign up for an Apple TV+ subscription and immediately cancel, it does the same thing as any other subscription.
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