Live data from Hacker News

Amazon Web Services are down

status.aws.amazon.com

201–210 of 346 posts

Re: Amazon Web Services are down

#201

Earlier quoted context omitted.

0.05% of one year is 4 hours, 22 minutes and 48 seconds.

Reddit experienced some issues with Amazon a month ago that resulted in the site being down for almost a day. I'm pretty sure they're way below that percentage.

That's conflating SLAs again, Reddit's long-running problems have been with EBS reliability.

Re: Amazon Web Services are down

#202
post #69

A couple of hours into the failure, and no sign of coverage on Techcrunch (they're posting "business" stories though). It shows how detached Techcrunch has become from the startup world. Edit: I tweeted their European editor about it and he's posted a story up now.

Perhaps this isn't really news. These days it's normal.

Re: Amazon Web Services are down

#203

Earlier quoted context omitted.

Actaully, I'm on the couch in front of the fireplace, watching old SNL, waiting patiently for Amazon to fix their shit, and figuring out how we can not use EBS anymore.

A couple of years ago you had expressed interest in making a port to App Engine, any interest in doing that still? Want any help? ;)

I think it would take a lot more time than we have to make that work. Our code is open source if you want to give a proof of concept a go. ;)

Re: Amazon Web Services are down

#205
post #44

I just launched a site on Heroku yesterday and cranked up the dynos up in anticipation of some "launch" traffic. Now, I can't log in to switch them off. Thanks EC2, you owe me $$$s

Actually, I'd expect Heroku to not charge for when the site was down, as they are clearly not available, it does not sound fair if they charge for it. Am I expecting too much from them?

My app on heroku is running, it's just that I can't log in to their management console to de-allocate resources that I am paying for by the hour.

Re: Amazon Web Services are down

#206
post #151

Silver lining: Hopefully I can test my "aws is failing" fallback code. (my GAE based site keeps a state log on S3 for the day when GAE falls in a hole.)

This code should be well tested by now. Amazon is doing you a failure by being rubbish.

Re: Amazon Web Services are down

#207

Earlier quoted context omitted.

I can access all my heroku apps that have their own DNS. Anything with a .heroku.com subdomain is down for me. Frustrating, knowing that the apps are still running but aren't routable.

Yay, cloud.

Please do not make content-free posts such as this. It adds no value to the conversation and is only noise.

If you actually wish to make a useful point about the practicality or otherwise of massively virtualised systems for webapp deployment, please do. It's going to take more than two words though.

Re: Amazon Web Services are down

#208

So when big sites deal use Amazon Web Services for major traffic, do they get a serious customer relationship? Or is it just generic email/web support and a status page?

There are subscriptions for various levels of support, from $50/mo for 12 hour response time to $15k/mo for 15 minute response time.

http://aws.amazon.com/premiumsupport/

Re: Amazon Web Services are down

#209
post #137
post #50

Earlier quoted context omitted.

Poor analogy; if the lifts break, just use the stairs. Note that I've written "relying", as in "depending on the cloud without any alternative backup". Depending on the cloud means depending on something you cannot influence.

The building analogy works. If you're in a highrise, no elevator service is going to impact your business. The back analogy works too. If you're an oil company, Goldman Sachs, AT&T or something similar, you have the bucks to pay someone for an empty emergency office complex for critical staff. If you're anyone else, you're screwed when the elevators break/street floods/bridge falls down. That doesn't mean that buying…

No, presumably if you're in a highrise, you are not running a retail business and your employees can work from home. It's an impact, but not a material one.

A better analogy would be setting up a retail shop on a busy street where every now and then, the police completely close off the street, and when you ask them why they've done it, they tell you that it's none of your concern.

Yet, people still continue to open shops on this street, that is, until the customers start going somewhere else.

Post reply on HN