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Amazon Web Services are down

status.aws.amazon.com

131–140 of 346 posts

Re: Amazon Web Services are down

#131
post #46

4/21/2011 is "Judgement Day" when Skynet becomes self aware and tries to kill us all. http://terminator.wikia.com/wiki/2011/04/21 I am just a little freaked out right now.

Do we all regret letting GLaDOS reboot yet?

Re: Amazon Web Services are down

#132

Amazon's EC2 SLA is extremely clear - a given region has an availability of 99.95%. If you're running a website and you haven't deployed across across more than one region then, by definition, your website will have 99.95% availailbility. If you want a higher level of availability use more than one region. Amazon's EBS SLA is less clear, but they state that they expect an annual failure rate of 0.1-0.5%, compared to…

Reddit's been down for several hours today, I'm sure they are already way lower 99.95%.

Re: Amazon Web Services are down

#133
post #106

So do we get some credit on our AWS accounts? I haven't really read their SLA for EC2.

I did the math on it, with the downtime so far it's almost approaching the magic 99.95% barrier where everyone gets a 10% bill credit. Wouldn't that be something to light a fire under the collective arses of those in charge of keeping EBS stable.

> Wouldn't that be something to light a fire under the collective arses of those in charge of keeping EBS stable.

Yeah, the only possible explanation is that Amazon's put a bunch of lazy guys in charge of EBS. How hard a job could it be?

Re: Amazon Web Services are down

#134
post #99

Earlier quoted context omitted.

Isn't that a design flaw in Heroku? Shouldn't you be able to log into Heroku and change stuff like that even if the entire of Amazons cloud service is down?

> Nothing special-case here: we deploy with git push, just like any other Heroku user. Dogfooding is good for you. http://blog.heroku.com/archives/2009/4/1/fork_our_docs/

That's all well and good, but it's no use for their customers if/when Amazon goes down.

Re: Amazon Web Services are down

#135
post #132

Amazon's EC2 SLA is extremely clear - a given region has an availability of 99.95%. If you're running a website and you haven't deployed across across more than one region then, by definition, your website will have 99.95% availailbility. If you want a higher level of availability use more than one region. Amazon's EBS SLA is less clear, but they state that they expect an annual failure rate of 0.1-0.5%, compared to…

Reddit's been down for several hours today, I'm sure they are already way lower 99.95%.

0.05% of one year is 4 hours, 22 minutes and 48 seconds.

Re: Amazon Web Services are down

#136
post #132

Amazon's EC2 SLA is extremely clear - a given region has an availability of 99.95%. If you're running a website and you haven't deployed across across more than one region then, by definition, your website will have 99.95% availailbility. If you want a higher level of availability use more than one region. Amazon's EBS SLA is less clear, but they state that they expect an annual failure rate of 0.1-0.5%, compared to…

Reddit's been down for several hours today, I'm sure they are already way lower 99.95%.

If the Reddit web server admins took availability seriously they would have chosen to deploy across more than one region. Do you disagree? Why do you disagree? I'm being honest, no snark involved in my questions.

Re: Amazon Web Services are down

#137
post #50

Earlier quoted context omitted.

Yes! It's like those dumb people that rent out 5 floors of a 100 story building, instead of building their own SkyScraper. Then, horror of horrors, 2 of the 8 lifts breaks down for 12 hours. Such idiots for paying rent, even though building SkyScrapers isn't their core business.

Poor analogy; if the lifts break, just use the stairs. Note that I've written "relying", as in "depending on the cloud without any alternative backup". Depending on the cloud means depending on something you cannot influence.

The building analogy works. If you're in a highrise, no elevator service is going to impact your business.

The back analogy works too. If you're an oil company, Goldman Sachs, AT&T or something similar, you have the bucks to pay someone for an empty emergency office complex for critical staff.

If you're anyone else, you're screwed when the elevators break/street floods/bridge falls down. That doesn't mean that buying a building or building a dam is a viable business continuity strategy.

Re: Amazon Web Services are down

#138

Earlier quoted context omitted.

"Resolving" probably isn't the right word seeing as this is a purely amazon issue, not much they can do. I'm guessing jedberg is mostly banging his head in walls and seriously looking at alternative hosting solutions right now.

Actaully, I'm on the couch in front of the fireplace, watching old SNL, waiting patiently for Amazon to fix their shit, and figuring out how we can not use EBS anymore.

A couple of years ago you had expressed interest in making a port to App Engine, any interest in doing that still? Want any help? ;)

Re: Amazon Web Services are down

#139
post #84
post #49

Earlier quoted context omitted.

It could be worse/better, you could have an Australian 5-day weekend.

To clarify, this Monday is ANZAC Day, a commemorative holiday for troops who fought for Australia. Because that's also Easter Monday, the ANZAC Day holiday is moved to Tuesday, despite commemorative services being held on Monday.

Actually the official line is that Easter Monday got moved to Tuesday.

Re: Amazon Web Services are down

#140
post #45
post #24

Earlier quoted context omitted.

That's like saying "yay for relying on a datacenter"

Note that I've written "relying", not "hosting", meaning I'm well aware of the fact that using "the cloud" as an additional layer of capacity can be a good thing. But relying on the cloud means that you're giving up control. Power outage in your data center? Buy diesel generators next time! Faulty network card? Put in two redundant ones! AWS down? Wait and pray!

Because startups can afford their own data centers?
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