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Users may be unable to connect or experiencing degraded performance

status.slack.com

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Re: Users may be unable to connect or experiencing degraded performance

#31

Post by Trasmatta »

dannyw wrote: post #24
coldcode wrote: post #21

Earlier quoted context omitted.

We have both Slack and Teams. Almost everyone I know who has an option picks Slack.

I prefer Slack too, but I'd like my services to be reliable and not go down on a regular basis.

Microsoft Teams had a major outage just last week. Every major service like this has issues sometimes.

Re: Users may be unable to connect or experiencing degraded performance

#33

Post by gomox »

jacquesc wrote: post #13

This backend outage reveals how horrible the Slack UI is implemented. You post a message.... you think it got sent. Then 1min later, it tells you it was not.

You can tell it was built for Silicon Valley. The marginally lighter gray tone on unsent messages is only noticeable by design-aware people on fancy IPS monitors. Messages are reordered semi-randomly.

Re: Users may be unable to connect or experiencing degraded performance

#35

Post by fgkramer »

saagarjha wrote: post #9

Doesn’t work for me either. Of course, the calendar says “100% uptime” even as there’s an outage right below it: https://status.slack.com/calendar

Well, in their defence, you can't really know how much the uptime is going to be affected by until the incident is resolved. If it was a live counter then you'd see the uptime go up as the month progresses!

Re: Users may be unable to connect or experiencing degraded performance

#36

Post by School-Cotton »

quietbritishjim wrote: post #17
jacquesc wrote: post #13

This backend outage reveals how horrible the Slack UI is implemented. You post a message.... you think it got sent. Then 1min later, it tells you it was not.

The message is in a light grey colour until it's confirmed. I'm not saying it's amazingly obvious but at least the information's there. In fact I'm mostly posting this comment so others know what to look for. (I know this because I just spent 60 seconnds staring at my message trying to figure out why the formatting was off before it told me it wasn't sent. It sent immediately when I retried though.)

This is sometimes the case. Not always.

Re: Users may be unable to connect or experiencing degraded performance

#38

Post by chimeracoder »

quietbritishjim wrote: post #17
jacquesc wrote: post #13

This backend outage reveals how horrible the Slack UI is implemented. You post a message.... you think it got sent. Then 1min later, it tells you it was not.

The message is in a light grey colour until it's confirmed. I'm not saying it's amazingly obvious but at least the information's there. In fact I'm mostly posting this comment so others know what to look for. (I know this because I just spent 60 seconnds staring at my message trying to figure out why the formatting was off before it told me it wasn't sent. It sent immediately when I retried though.)

> The message is in a light grey colour until it's confirmed.

This morning alone, I've had multiple messages start off black, then turn grey after about 10 seconds. And that's not just true today, but other time Slack has been down as well.

"If it's black, it's confirmed delivered" is not an invariant.

Re: Users may be unable to connect or experiencing degraded performance

#39

Post by racl101 »

1123581321 wrote: post #27
dannyw wrote: post #15

Dear Slack: Your service is down, it's not "slow performance". Be honest to your customers, or I will make sure our team switches to Microsoft Teams.

Please don’t punish your coworkers like that just for your personal pleasure.

lol
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