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Amazon turned off customer’s Kindle account, blocking her from her books (2012)

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Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#211

It's really time for laws which forbid companies to terminate accounts and access to them if they met certain conditions like licencing digital properties. Sure, they can restrict them all they want, as long as a fair stance prevails und people are not ripped of their goods. This strong difference in powers between companies and customers in the digital realm becomes more and more a serious problem. When people are s…

>There was a time in Europe when a strong movement for digital rights existed, but to bad it somehow died down. Did it? https://en.wikipedia.org/wiki/Pirate_Party

[deleted]

Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#212
post #210

Earlier quoted context omitted.

What they need is a legally required termination procedure, so when the company shuts down, or if business with a user is terminated, it MUST supply the user with accessible digital goods equivalent to their library, or else the company is liable for goods not delivered.

That's on the right track, but it's not very helpful if the company is shutting down and out of money anyway.

Make the customers of digital goods first-in-line creditors. It's basically goods stolen from people, at the moment of shutting down - they should be first in line. Most companies don't shut down when they run out of their last dollar; Rather, they shut down when they have more liabilities than assets.

The result would be that traditional creditors will demand an escrow for that digital data before giving any money (or providing products before payment), to make sure that they are not bypassed -- which would be the desired result for everyone.

Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#213
post #205

It's really time for laws which forbid companies to terminate accounts and access to them if they met certain conditions like licencing digital properties. Sure, they can restrict them all they want, as long as a fair stance prevails und people are not ripped of their goods. This strong difference in powers between companies and customers in the digital realm becomes more and more a serious problem. When people are s…

This is why I like places like Humble Bundle, you literally get a download link with PDFs (as well as other formats). It encourages piracy of course, but then again the moment somebody else could view your content on a device you don't control - it was already copy-able. If the ebook publishers were motivated to, they would encode unique properties into the text of each download that uniquely identifies the transacti…

This actually sounds like a neat idea from a theoretical perspective, but isn't it how cracks work, and how crack-generators evade that?

Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#214
post #178

Earlier quoted context omitted.

> corporations can just have users sign them away by agreeing with some policy These shrink wrap licences can be legislated away. Lots of EU countries have consumer protection legislation that explicitly forbids/invalidates such imbalanced or unexpected terms in the fine print for consumer-facing contracts -- or indeed invalidates shrink-wrap licence terms outright.

As is often the case, a lot of these things are either illegal in the US too, or far less settled than the companies would have you believe. The companies stick them in the license clauses anyhow, because when you can just stick a severability clause [1] in there, why not grab things willy-nilly? Plus a lot of people simply assume there's no recourse even when there in fact is ("the US is an anarchist wonderland wher…

> "the US is an anarchist wonderland where consumers have no protections at all" is a harmful and false meme, what we have is the widespread assumption that consumers have no protections

The biggest problem is that the US legal system is incredibly expensive. You can have justice, but only if you tens or hundreds of thousands of $$ to spend and prevail. In theory, everyone can get their day in court and (likely) enjoy reasonable protection. In practice, that's not happening.

Instead, what's happening is that such things wait for class action lawyers to take the case - which I would guess happens to less than one in a hundred cases in which a company utilizes this asymmetry.

Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#215
post #210

Earlier quoted context omitted.

That's on the right track, but it's not very helpful if the company is shutting down and out of money anyway.

Make the customers of digital goods first-in-line creditors. It's basically goods stolen from people, at the moment of shutting down - they should be first in line. Most companies don't shut down when they run out of their last dollar; Rather, they shut down when they have more liabilities than assets. The result would be that traditional creditors will demand an escrow for that digital data before giving any money (…

Agreed, I've long felt the same way about gift cards. And pensions, for that matter. (Which shouldn't be controversial, but is, at least for the Post Office.)

Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#216
post #205

Earlier quoted context omitted.

This is why I like places like Humble Bundle, you literally get a download link with PDFs (as well as other formats). It encourages piracy of course, but then again the moment somebody else could view your content on a device you don't control - it was already copy-able. If the ebook publishers were motivated to, they would encode unique properties into the text of each download that uniquely identifies the transacti…

This actually sounds like a neat idea from a theoretical perspective, but isn't it how cracks work, and how crack-generators evade that?

They meant for identification of leaker. But IMHO it's useless. Anybody could claim they had their laptop stolen.

Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#217
Stop supporting mediocre, rights-infringing corporatocracy.

Don't buy from Amazon, this is the only thing that can and will make them change. Amazon put Borders books out of business and will soon put out Barnes & Noble and then you'll be left with no ebook choices, or shopping choices in general.

Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#218

It's really time for laws which forbid companies to terminate accounts and access to them if they met certain conditions like licencing digital properties. Sure, they can restrict them all they want, as long as a fair stance prevails und people are not ripped of their goods. This strong difference in powers between companies and customers in the digital realm becomes more and more a serious problem. When people are s…

People need to talk with their wallet to get the message across. There is nothing stopping people from buying a 'dumb' e-reader with internal storage where you load epub/pdf/rtf/txt files that you actually own or borrow from a library.

I use a Kindle but just read .mobi files I put on it via Calibre.

Re: Amazon turned off customer’s Kindle account, blocking her from her books (2012)

#219
post #178

Earlier quoted context omitted.

As is often the case, a lot of these things are either illegal in the US too, or far less settled than the companies would have you believe. The companies stick them in the license clauses anyhow, because when you can just stick a severability clause [1] in there, why not grab things willy-nilly? Plus a lot of people simply assume there's no recourse even when there in fact is ("the US is an anarchist wonderland wher…

> "the US is an anarchist wonderland where consumers have no protections at all" is a harmful and false meme, what we have is the widespread assumption that consumers have no protections The biggest problem is that the US legal system is incredibly expensive. You can have justice, but only if you tens or hundreds of thousands of $$ to spend and prevail. In theory, everyone can get their day in court and (likely) enjo…

Class action suits discourage widespread or egregious bad behavior by the powerful.

Yes, the lawyers rake in the money and the victims get virtually nothing but it created a market-driven method of enforcing rules; a immune to political whims.

Sadly arbitration clauses have become the norm, but I don’t know if they have merit with EULAs.

But I would like to see class action suits make a come-back.

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