Live data from Hacker News

“I monitor my staff with software that takes screenshots”

bbc.co.uk

141–150 of 236 posts

Re: “I monitor my staff with software that takes screenshots”

#141
post #140

I once went to court against a client who wouldn't pay his bills. The sum more than 35K. It took over 9 months to get to court ( as the court wouldnt give a date ) and countless docs and hours spent to come up with evidence folder. In Australia, a citizen can argue their case which I did without using any lawyers. Finally, we both argued our case to a point where the client's defence was that there was no time log fo…

In the UK contractors actually have to be very careful to bill for deliverables and not just for time sitting on a seat. The HMRC's IR35 regulations would regard someone who just comes in and does whatever is asked of them as a "disguised employee" where as those who have fixed deliverables can be treated as external suppliers (even if they bill for the number of days it took to deliver). The difference is subtle but…

does that apply to uber drivers too?

Re: “I monitor my staff with software that takes screenshots”

#142

Earlier quoted context omitted.

Depending on how much the tools cost, OP might have been able to buy new tools and then do. Then even resell the tools to make some of the money back.

Sounds like he was paying for the "1 o'clock in the morning" part, rather than the "opening the door" part.

Well, it was 10pm when they started. I was planning to pay a locksmith not for someone to break into my apartment.

But I have to admit that everything was paid for by insurance. So at the end it wasn't much trouble and now it's just a good story.

Re: “I monitor my staff with software that takes screenshots”

#143

I once went to court against a client who wouldn't pay his bills. The sum more than 35K. It took over 9 months to get to court ( as the court wouldnt give a date ) and countless docs and hours spent to come up with evidence folder. In Australia, a citizen can argue their case which I did without using any lawyers. Finally, we both argued our case to a point where the client's defence was that there was no time log fo…

Many years ago I was working as a IT tech trainee, and our company had gotten a contract to upgrade some ~350 local office Unix servers to NT4 for this company. The clients used Windows 3.11, with home directories shared over SMB. Number of users varied between 20-30 to a few hundred.

Clients would still be running win3.11 on the same 486's, but instead a trimmed netboot variant which connected directly to a remote desktop on the NT4 server (Citrix).

The NT4 server would be configured and set up centrally and then shipped, us techies "just" had to copy over the user docs and mail to the new server.

See each user had a home directory and a mail directory, and after copying the data we had to go to each directory and set up the permissions. We've gotten documentation on how to do it, which involved the usual right-click property dialogs, finding the right user in the list etc.

This process was very tedious and labor intensive, not to mention error prone, and was the majority of the several days of on-premise install time.

After a couple of installs my inner programmer took over, and decided there had to be a better way. So I spent a day writing a few batch files that would copy the data, and then iterate over the directories and calling "cacls" directly. At the end I had a small tool which sent an email to an SMS gateway.

After that all we had to do was hook up the new server, start the batch file and go for a 2-4 hour lunch until we got the SMS. Then we could verify the log files from my batch files that everything went ok, possibly fix one or two small issues and go home. On most installs we were done the first day, rather than spending 3-5 days.

I distributed these files to the group and got a lot of praise from the other techies. Then my boss popped by and that's when I learned that in the contract, they would get paid by the number of users per location as they had estimated the work by that. So we would still get paid for 3-5 days of work, while the vast majority would be done in less than one day, and none went more than two days after my scripts were used. So me, a trainee, earned the company a quite significant amount of money by being lazy.

On an side note, this project also taught me the importance of planning.

This project occupied the majority of the available techs in our company during the 3 months of rollout. Servers were prepared at our headquarter and shipped so that techs started install on Mondays, and each Monday for 12 weeks roughly 30 servers got installed. The rollout went flawlessly and on schedule, with only a disk cable coming lose during transport of the very last server causing an issue.

However, the project group had been sitting next to my office so I knew they had spent one and a half years planning and testing. A significant portion of that was the logistics of the rollout itself.

Re: “I monitor my staff with software that takes screenshots”

#144
This kind of infantilizing surveillance of employees will eventually backfire. Especially creative people will be driven out by such appalling policies, b/c they either can not or will not put up with it.

Things like this are a huge reason for the current startup/indie startup /solopreneur boom, because people want to have more freedom and dont want to be treated like 9 year olds...

Re: “I monitor my staff with software that takes screenshots”

#145
post #36

Earlier quoted context omitted.

One day you come home and realize that you locked yourself out of your home. You call the locksmith. He arrives, looks at the door, fiddles with the lock for one minute, opens the door then leaves. The next day you receive the bill, 150€. Are you mad for spending so much for one minute of work? You shouldn’t: you paid for the experience that allowed him to open it in 1 minute. — Recalling it from a discussion with a…

Reminds of an exchange, potentially misattributed ([1]) to Picasso: A woman approaches Picasso in a restaurant, asks him to scribble something on a napkin and says she would be happy to pay whatever he felt it was worth. Picasso complied and then said, "That will be $10,000." "But you did that in thirty seconds," the astonished woman replied. "No," Picasso said. "It has taken me forty years to do that." [1]: https://…

This sounds like a version of Whistler's statement when he was suing John Ruskin for libel:

Holker: "The labour of two days is that for which you ask two hundred guineas?"

Whistler: "No, I ask it for the knowledge I have gained in the work of a lifetime."

https://en.wikipedia.org/wiki/James_Abbott_McNeill_Whistler#...

Re: “I monitor my staff with software that takes screenshots”

#146
post #36

I once went to court against a client who wouldn't pay his bills. The sum more than 35K. It took over 9 months to get to court ( as the court wouldnt give a date ) and countless docs and hours spent to come up with evidence folder. In Australia, a citizen can argue their case which I did without using any lawyers. Finally, we both argued our case to a point where the client's defence was that there was no time log fo…

One day you come home and realize that you locked yourself out of your home. You call the locksmith. He arrives, looks at the door, fiddles with the lock for one minute, opens the door then leaves. The next day you receive the bill, 150€. Are you mad for spending so much for one minute of work? You shouldn’t: you paid for the experience that allowed him to open it in 1 minute. — Recalling it from a discussion with a…

Honestly, if someone drives all the way to my house and back at my convenience (e.g. when I’m locked out), and only charges me €150 I would consider that fairly cheap.

Re: “I monitor my staff with software that takes screenshots”

#147
post #92
post #36

Earlier quoted context omitted.

One day you come home and realize that you locked yourself out of your home. You call the locksmith. He arrives, looks at the door, fiddles with the lock for one minute, opens the door then leaves. The next day you receive the bill, 150€. Are you mad for spending so much for one minute of work? You shouldn’t: you paid for the experience that allowed him to open it in 1 minute. — Recalling it from a discussion with a…

In the case of locksmiths, yes, because it's easy to open most consumer locks. I just can't do it for friends, or even a lock on a home I rent, because I don't own the physical lock. That 150 euro bill is basically regulatory capture.

Can’t your friends temporarily sell you their locks? Or is the problem that it is connected to their house?

Re: “I monitor my staff with software that takes screenshots”

#148

Earlier quoted context omitted.

Hell no. If someone hires me to do work, it's on them whether or not it was a good idea in the first place. Unless and only unless the risk was explicitly agreed upon. "You owe me $50000" "But I didn't make $50000 from the thing I asked you to build" "Maybe you should have thought about that before you agreed to pay me to build it, based on your idea."

"Results" here are "delivering a thing", not "profiting from the thing".

Isn't that what work is referring to here?

I suppose work can refer to either the effort or to the deliverable.

Re: “I monitor my staff with software that takes screenshots”

#149

Earlier quoted context omitted.

"Results" here are "delivering a thing", not "profiting from the thing".

Isn't that what work is referring to here? I suppose work can refer to either the effort or to the deliverable.

I think spurdoman77 refers to effort when he says "work". To me, one clearly should be paid based on the deliverable.

Re: “I monitor my staff with software that takes screenshots”

#150

Earlier quoted context omitted.

A woman approaches Yves Saint Laurent, "Oh Yves, I must have a unique hat for tonights' gala". The master seats her, grabs a bunch of ribbons and proceeds to drape her hair in what turns out to be an extremely nice and harmonic creation, and all that in the space of 30 minutes. The woman is ecstatic: "Oh Yves, I knew you would come through, how much do I owe you?" "That will be 10,000 Francs" "10,000 Francs? For 30 m…

Surely this would land much better if the lady's reaction were "10,000 francs? For a ribbon?"

That may have been the original, I heard it many years ago.
Post reply on HN