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Someone has stolen my Instagram account

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Re: Someone has stolen my Instagram account

#231

Post by skinkestek »

x3n0ph3n3 wrote: post #118
lightgreen wrote: post #85

Earlier quoted context omitted.

> when will people learn that Facebook, Google et al do not care at all about individual users? When will people learn, not just Facebook, Google et al, but no large company cares about individual users? Coca-Cola, Delta Air Lines, Ford, Unilever, Visa, Walmart do not care about individual users. Not because all of them are bad, but simply because they physically cannot deal with every complaint. Even worse, when the…

It's a little difference with Facebook and Google, because unlike the other companies you mentioned, users are not the customers of Facebook and Google -- advertisers are. There is very little incentive to make their users happy when their users are not paying for the service.

> It's a little difference with Facebook and Google, because unlike the other companies you mentioned, users are not the customers of Facebook and Google -- advertisers are.

This is so tiring.

Also, I've been paying Google real money for half a decade or so, so I am definitely their customer.

That said I'm well aware that that doesn't seem to mean anything in Google land and I might be thrown out for anything tomorrow with no explanation and no way to get my account back except complaining in social media.

Re: Someone has stolen my Instagram account

#232

Post by megous »

nrmitchi wrote: post #208
rvz wrote: post #156

Earlier quoted context omitted.

> And yet, that rule is stupid. Doesn't matter. They can still do it to anyone anyway. > But your logic instagram could just give @kyliejenner to some random person, and you think she would have no recourse? Well yes. They (Facebook) own the platform, it's a privately owned company and they can do whatever they like either via the ToS or in general. You don't own your account handle. They reserve the right to termina…

> Well yes. Strong disagree. If Facebook tried this against anyone with a moderate following there would be a Tortious interference and/or fraud lawsuit filed _immediately_. When Trump's twitter account was deleted by a rogue employee for all of 10 minutes, Twitter most definitely did not just sit back and say "We reserve the right to terminate your account at any time". > it's a privately owned company I know this i…

Most people don't have any influence. And that rules don't apply (or at least apply just selectively) to powerful people is no surprise either.

Re: Someone has stolen my Instagram account

#233

Post by logifail »

lightgreen wrote: post #224
heavyset_go wrote: post #217

Earlier quoted context omitted.

The claim that "wrong burger incident" won't be investigated by McDonald's is incorrect. McDonald's takes problems like that very seriously.

When you got poisoned and had to go to the hospital, then yes. If it was ketchup instead of curry, or if they put 8 nuggets instead of 9, I very much doubt so.

> If it was ketchup instead of curry, or if they put 8 nuggets instead of 9, I very much doubt so

Sorry, but I've ordered a specific burger at McD's dozens of times: very occasionally they mess up the order, at this point you take the wrong burger straight back to the counter with your receipt, they (always!) apologise profusely, then immediately make you a new one the way you ordered it.

Re: Someone has stolen my Instagram account

#235

Post by lightgreen »

logifail wrote: post #233
lightgreen wrote: post #224

Earlier quoted context omitted.

When you got poisoned and had to go to the hospital, then yes. If it was ketchup instead of curry, or if they put 8 nuggets instead of 9, I very much doubt so.

> If it was ketchup instead of curry, or if they put 8 nuggets instead of 9, I very much doubt so Sorry, but I've ordered a specific burger at McD's dozens of times: very occasionally they mess up the order, at this point you take the wrong burger straight back to the counter with your receipt, they (always!) apologise profusely, then immediately make you a new one the way you ordered it.

Sure, but try to send a complaint about that burger using a web form on McD website a week after the incident.

Or try to complain about their phone app not working.

You'll get the same amount of care as internet companies.

Re: Someone has stolen my Instagram account

#236

Post by grishka »

Sebb767 wrote: post #205
6gvONxR4sf7o wrote: post #147

Earlier quoted context omitted.

Talking to your friends specifically and directly is a nuisance?

In this context he's not wrong. Planning a party (for example) might involve a lot of discussion for time, food etc. It's far more complicated to organize this with everyone and find a common demoninator compared to simply putting people in a group, with everyone giving his input when needed.

Yes. Some of my friends have a VK event for their birthday party that they reuse annually. Much more convenient than chatting with everyone individually or making a group chat (but then everyone needs to be using the same IM service so this problem comes up again).

In the end, if you're not on whichever social media service is popular around you, you're missing out.

Re: Someone has stolen my Instagram account

#237

Post by charia »

throwigemp1 wrote: post #182

I work at Instagram and there's literally zero chance of this happening. I work on the backend, so I know the kind of tools or logging we do. If in the chance this happens remotely, like 1 in a million chance, the employee will be fired like instantly. I can't believe a random tweet with a screenshot is on front page of HN with 500+ upvotes.

I mean this has happened with Instagram accounts historically.

https://medium.com/@behoff/they-say-nothing-will-change-5c54...

Re: Someone has stolen my Instagram account

#238

Post by sagichmal »

megous wrote: post #232
nrmitchi wrote: post #208

Earlier quoted context omitted.

> Well yes. Strong disagree. If Facebook tried this against anyone with a moderate following there would be a Tortious interference and/or fraud lawsuit filed _immediately_. When Trump's twitter account was deleted by a rogue employee for all of 10 minutes, Twitter most definitely did not just sit back and say "We reserve the right to terminate your account at any time". > it's a privately owned company I know this i…

Most people don't have any influence. And that rules don't apply (or at least apply just selectively) to powerful people is no surprise either.

What is the purpose of this comment? It has the appearance of being a defense of an unjust status quo. Is that your intent? Or do you think a "reminder" of the existence and consequences of unjust power structures serves some other, useful purpose? It doesn't, but I'm interested to know your rationale.

Re: Someone has stolen my Instagram account

#239

Post by [deleted] »

Kapura wrote: post #16

I think this is indicative of the biggest problem we have had with social media: there is no legalism here, just "codes of conduct" that companies and users both willfully ignore. If your handle gets sold by some facebook employee to a rich kid in LA, what recourse do you have? I don't know what laws this would break (maybe some broad definition of fraud? I Am Not A Lawyer) so it's not like this person has a slam dun…

[deleted]

Re: Someone has stolen my Instagram account

#240

Post by newdude116 »

Kapura wrote: post #16

I think this is indicative of the biggest problem we have had with social media: there is no legalism here, just "codes of conduct" that companies and users both willfully ignore. If your handle gets sold by some facebook employee to a rich kid in LA, what recourse do you have? I don't know what laws this would break (maybe some broad definition of fraud? I Am Not A Lawyer) so it's not like this person has a slam dun…

Lost your Instagram account? Dude, that is nothing. I lost my company in Shit-hole country Estonia and 20k with it.

"I think this is indicative of the biggest problem we have had with social media: there is no legalism here"

I think the concept of law does not go very far in Estonia.

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