Designing Up Banking
up.com.au
Designing Up Banking
1–10 of 48 posts
Re: Designing Up Banking
#2I've been with Up as my primary bank for almost 2 years now, overall it's been a very satisfying experience and I've enjoyed watching the features grow (splitting inbound salary between savers and merchant categorisation and statistics are my favorites).
They've also launched a (read only) API which is exciting, as according to their (very nice and in depth) road map it will become more fully featured in future.
I've managed to bring a few friends to the platform which all have enjoyed it as well.
There's also some pretty good blog posts on the background technology, which are always fascinating to read.
Re: Designing Up Banking
#3That was a surprisingly fun read.
Re: Designing Up Banking
#4Great to see so many new user-friendly fin-tech apps gaining traction these last few years.
Revolut recently launched out of beta in Australia, and they have disposable cards and virtual cards, which was a huge selling point for me.
It's absurd that we had to essentially hand over the password of our bank account to random online sellers and let them pull the money out, instead of just sending them some money. It's an outdated model. With disposable cards we're one step closer to a sane system of online payments.
I also don't understand why Up/Bendigo decided to disincentivise putting all my money in my Up account. IIRC they lower interest rates on your savings if you have too much in the account? Strange.
Re: Designing Up Banking
#5Interesting read, but a growing trend in these apps is the overuse of animations, especially placing them in the sign up process and it gets in the way of the user's action. I want to sign up and use the app as fast as possible rather than wait for your slow animations and transitions to finish in order to show the "Next" button.
I don't mind about the easter eggs as long as they don't interfere in why I'm using the app, but overall it is 'well presented'.
Re: Designing Up Banking
#6> A moment that should feel significant and celebratory — you’ve literally just opened a bank account in under 3 minutes through your phone — feels clinical and unimpressive.
But why? Is this really of any benefit? To who?
This whole thing reads like a designer's daydream.
Re: Designing Up Banking
#7I do like the idea of the celebratory animation. It is a big deal to have completed the process, and one you're only likely to do once every several years. But I wonder if they thought about the effect of the flashing lights on someone with epilepsy, especially since they wouldn't be expecting it from a banking app?
Full disclosure: I do not have epilepsy and nor do I know anything about it so I don't know if this is really a problem or not
Re: Designing Up Banking
#8Interesting read, but a growing trend in these apps is the overuse of animations, especially placing them in the sign up process and it gets in the way of the user's action. I want to sign up and use the app as fast as possible rather than wait for your slow animations and transitions to finish in order to show the "Next" button. I don't mind about the easter eggs as long as they don't interfere in why I'm using the…
In the everyday experience of the app there's very little of those animations, especially routine processes (eg transfering) the whole experience feels quite snappy
Re: Designing Up Banking
#9> A moment that should feel significant and celebratory — you’ve literally just opened a bank account in under 3 minutes through your phone — feels clinical and unimpressive. But why? Is this really of any benefit? To who? This whole thing reads like a designer's daydream.
As someone who has convinced others to move to the bank so they can use PayID, the fact it's so quick is definitely something to celebrate since most people will be hesitant to move if the process is long.
Re: Designing Up Banking
#10Up customer here as well. Far best experience out of any Aussie neobank. Not as popular as Volt, which, in my mind, is hugely overrated.