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Tell HN: Never search for domains on Godaddy.com

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Re: Tell HN: Never search for domains on Godaddy.com

#331

Post by vorpalhex »

ted0 wrote: post #323
timcederman wrote: post #252

Earlier quoted context omitted.

Hi Ted - can you speak to Namecheap's stance on bulk spam domain registrations and the fact that Namecheap does nothing to stop it? There has been (at least in the Bay Area) a large increase in text spam. They all have a very similar format, e.g. pretending you missed a delivery, and try to get you to click on a link, usually a .info domain. They are all hosted on Alibaba Cloud, but they are registered in bulk via Na…

Thanks for the question. I can assure you that our legal and abuse team do their very best to address bad actors. In fact, they are one of the hardest working teams in the company. We put a lot of time and due diligence into each case and do not takedown domains without sufficient evidence. We believe that taking domains down without proper cause can be a slippery slope.

I reported a spam domain to namecheap, including a police case file, full emails, and basically everything except a bank statement after my elderly parent was taken for a (several thousand dollar) scam.

Namecheap never resolved it or even responded back beyond the precanned message.

Re: Tell HN: Never search for domains on Godaddy.com

#332

Post by ted0 »

sloshnmosh wrote: post #309
ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

Hello Ted. A bit off-topic but I was wondering if you were aware of the massive amount of malicious sites that use NameCheap? And do you have a better way of going about flagging these sites other than the “abuse” email that shows when doing a WhoIs lookup?

Abuse@namecheap.com is indeed the best channel. Our Twitter reps are quite responsive too. The abuse team reviews every case. In some cases, it can also be effective to reach out to the "host" too.

Re: Tell HN: Never search for domains on Godaddy.com

#333

Post by danellis »

sgtfrankieboy wrote: post #317
danellis wrote: post #310

Earlier quoted context omitted.

Really? Because when I try to transfer xxx.yyy.name, it says: "Uh-oh! Your domain yyy.name is not eligible for transfer to us." I don't own yyy.name. I own xxx.yyy.name. (Of course xxx and yyy are placeholders here.) Edit: xxx.yyy.name comes from the .name registry, just like xxx.co.uk comes from the .uk registry.

Only the owner of yyy.name can do those kind of transfers. Your xxx.yyy.name is a subdomain of yyy.name and thus beholden to it. Unless it's something like a .co.uk domain, which with you mentioning .name isn't the case.

Who is the owner of yyy.name, though? I'd say that's the registry itself.

Re: Tell HN: Never search for domains on Godaddy.com

#334

Post by ted0 »

TobTobXX wrote: post #329
lordnacho wrote: post #267

Earlier quoted context omitted.

Namecheap is so much better than godaddy. Interface : just give me the records. I don't want to buy more stuff. Somehow namecheap lets me but the same extras like email, without badgering me. Godaddy is just ads ads ads and interfaces to sell stuff to people who aren't tech savvy. Squatting: this definitely happens with godaddy, like the OP says. Never use them, it's a disgusting practice. I use namecheap for dozens…

> I only used godaddy once because I couldn't get the tld on namecheap. Interesting... I'd love to get a .as domain, but Namecheap don't offer that. Does GoDaddy have more TLDs or where would you suggest to look for obscure TLDs?

we haven't seen a lot of demand for .as but if there are other folks on here that want it, we could consider onboarding it! Just upvote this comment to +1 ;)

Re: Tell HN: Never search for domains on Godaddy.com

#335

Post by danellis »

kugelblitz wrote: post #319
danellis wrote: post #310

Earlier quoted context omitted.

Really? Because when I try to transfer xxx.yyy.name, it says: "Uh-oh! Your domain yyy.name is not eligible for transfer to us." I don't own yyy.name. I own xxx.yyy.name. (Of course xxx and yyy are placeholders here.) Edit: xxx.yyy.name comes from the .name registry, just like xxx.co.uk comes from the .uk registry.

I don't think you can transfer because the domain doesn't belong to you. yyy.name is the domain, you're "renting" from whoever owns that domain name.

I understand that domains are just rented and not owned, but in common parlance it's usual to talk about owning a domain.

Re: Tell HN: Never search for domains on Godaddy.com

#336

Post by ci5er »

cloudwizard wrote: post #184
mdorazio wrote: post #33

I had this happen as well in the past when researching domain names for a new product. Pro Tip: Stay the hell away from GoDaddy for everything. I've had the unfortunate task of managing a server hosted with them and it's been consistently awful (ex. I literally cannot upgrade PHP because the VPS doesn't support it and there is no upgrade path without spinning up an entirely new VPS on a different, and of course more…

Whenever I talk to startups, I check their domain. If they are on GoDaddy, it means that they are technically incompetent.

Google domains sometimes dumps you onto GoDaddy. Which is/was unexpected and unwelcome. Sometimes you have to buy a domain and that's the way through.

I typically don't use them by choice (I actually like the AWS admin for DNS, but they aren't cheap - I probably need to check out other services like NameCheap).

But I don't think it is fair to label them technically incompetent, when it is not uncommon to get shanghai'd by accident (maybe that's what you mean by technically incompetent - but frankly if it burns more than 1 hour of my time to fix - I leave it alone because I have other priorities. I also only change about 10~20 vim defaults on a new VM. Fight me.)

Re: Tell HN: Never search for domains on Godaddy.com

#337

Post by jhgorrell »

DonHopkins wrote: post #206

Fucking sexist elephant murderers. GoDaddy's most infamous ads https://www.youtube.com/watch?v=u7yFCqOAb9Y GoDaddy CEO Kills Elephant https://www.youtube.com/watch?v=YnM5yTW2B3g

I had been unhappy with godaddy but not gotten around to moving - this news got me to move the week the story broke.

Went to easydns.com and been quite happy with them!

Re: Tell HN: Never search for domains on Godaddy.com

#339

Post by ted0 »

renewiltord wrote: post #316
ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

I've loved Namecheap for as long as I've had it. I only switched to Google Domains because that gives me auto-verification in GCP.

How can we win you back?!

Re: Tell HN: Never search for domains on Godaddy.com

#340

Post by ddingus »

danellis wrote: post #289
ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

But can you please start handling .name domains? I have one last domain I want to transfer from Gandi. Your support agent spent five minutes trying to convince me that I didn't own a domain in xxx.yyy.name format, and that the reason it wasn't transfering is because I should be using yyy.name, before talking to a supervisor and finding out that you don't handle them anyway.

Why are people moving from Gandi?

Just wondering if I should be aware of something...

If I do move, Namecheap it will be, given this discussion.

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