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Ubuntu Unity usability testing results and analysis

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Re: Ubuntu Unity usability testing results and analysis

#71
post #6

I wonder: 11 people seems like a rather small sample size; does Canonical typically do any testing with larger samples? I'm surprised that only 5/10 people tried to open another Firefox window by clicking the launcher icon. Personally, I think clicking the launcher icon not opening a new window is silly, but that's because I'm used to Windows 7 and not OSX.

I was more surprised that only one participant seemed to have any previous experience with Ubuntu.

Re: Ubuntu Unity usability testing results and analysis

#72
post #6

I wonder: 11 people seems like a rather small sample size; does Canonical typically do any testing with larger samples? I'm surprised that only 5/10 people tried to open another Firefox window by clicking the launcher icon. Personally, I think clicking the launcher icon not opening a new window is silly, but that's because I'm used to Windows 7 and not OSX.

This article made me want to try out the new Ubuntu in a vm. I am looking for a download as I type. I absolutely HATE the fact that when I click an running application's icon in the taskbar in Windows 7 it only sometimes makes that application active. If the app has multiple windows (sometimes tabs) open, it shows a list for me to choose from. That sucks as it requires more clicks, just show the last used window on c…

YUP! Unity has this right. I opened multiple Firefox windows then opened a home folder. When the homefolder has focus, I single click the firefox icon and it brings all of the ff windows to the front. If ff has focus and I click the icon, i get an expose-like view of all of the ff windows. Windows 7 window management isnt as good. It slows me down A LOT.

I could see myself using this version of Ubuntu. The very first thing that I noticed is that they managed to get rid of the fat-tipped cursor pointer. The os over all looks good and smooth, a lot like a website, I'd just like to see a more dock-like experience with the unity bar (move around, resize etc)

ehhh, I hate the hidden options on the title bar (file, edit, etc) not a big deal, but could be confusing to someone

Re: Ubuntu Unity usability testing results and analysis

#73

Earlier quoted context omitted.

Is there a good name for a spreadsheet application besides "Spreadsheet?" "VisiCalc" was the first one on a PC, "Lotus 1-2-3" became popular later, "Excel" is now the dominant one...

In all seriousness, what's the problem calling it "LibreOffice Spreadsheets"? Along with "LibreOffice Presentations", "LibreOffce Documents", "LibreOffice Databases"; are we so pressed for space we can't just say exactly what it is? The "name" is libreoffice, I don't see why the individual components have to be unique or catchy.

May be they didn't want it to be confused with spreadshit?

Re: Ubuntu Unity usability testing results and analysis

#74

It would have been nice to have a test group that used the classic Gnome 2 desktop. This would give the Unity scores a bit more context.

Agreed. It's great to know that there's some formal usability testing going on (and very interesting to see the results), but without comparing the usability of the existing desktop it's hard to know if we're going forwards or backwards.

Re: Ubuntu Unity usability testing results and analysis

#75
post #18
post #13

Earlier quoted context omitted.

I can't thank you enough for pointing out Super+W.

They should make a special button for that on the launcher. It'd be much better than the workspaces button.

Bah. I always have super+w mapped to close application like on OS X.

Re: Ubuntu Unity usability testing results and analysis

#76
post #18
post #13

Earlier quoted context omitted.

I can't thank you enough for pointing out Super+W.

They should make a special button for that on the launcher. It'd be much better than the workspaces button.

Bah. I always have super+w mapped to close application like on OS X.

Re: Ubuntu Unity usability testing results and analysis

#77
I installed 11.04 and when I was first setting everything up (because the video drivers weren't installed yet) I played around with Gnome and actually ended up with a setup that looked a lot like Unity. The difference was I had a lot more control over the panels which I really liked.

Then, once the drivers were in place, I switched to Unity and was initially really wowed by the way it looked. I really like the idea behind the side menu but right now it is a bit finicky. Sometimes it will partially open when I move my mouse to the edge and other times it works just fine. I absolutely hate the launcher menu (might not be the right term - app drawer or whatever else might be more fitting) simply because it makes it a chore to find applications.

I've also found Unity relatively unstable. I've had it simply lock up and I haven't found a way to get around it other than resetting my computer.

Even stuff like the way moving a window to the edge of the screen and it taking up a portion works seems inconsistent. I can sometimes get 1/3, sometimes 1/2 and sometimes 2/3 but I honestly haven't spent enough time trying to figure out why it works in different ways. Nor do I feel I really should have to... UI should be relatively intuitive.

Anyway, I think Unity is promising but it is really rough right now... really rough.

Re: Ubuntu Unity usability testing results and analysis

#78

Some of these are humbling. They reinforce how disconnected I-- a programmer-- am from the average person. > P1 recovered amazingly well after trying to save "Letter to Mr Smith 08/04/11", and getting the vile response "Error stating file '/home/ubuntu/Documents/Letter to Mr Smith 08/04': No such file or directory" That's something I'd never consider, what with various directory separators baked into my subconscious.

Windows (certainly 7) handles this perfectly well - try and type a character that isn't allowed in a file name and it pops up a tool tip saying it isn't allowed, along with a quick list of other characters that are disallowed. It also throws that key press away, so it doesn't have to be deleted and can't cause another kind of issue.

This is the difference between products which have undergone long rounds of user testing and ones that haven't. For me this is one of the biggest issues facing Linux based operating systems today, because this is generally not an itch that people working on the project feel like scratching (see: design, documentation, etc.) With commercially backed projects like Ubuntu, it can get there over time, but I would look at a user testing result summary like this and say "we have a LONG way to go" if it was a product that I was leading.

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