Live data from Hacker News

Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

luketully.ca

81–90 of 286 posts

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#81

the right to repair movement is fascinating because it has no political alignment (it includes city folk + farmers, for example), has passed legislation in a lot of states, and implicitly comes with a bunch of other digital rights (because repair is power) it's also easy to understand -- there's no generation gap. Unlike privacy, the harms are immediate and most people have experienced them. repair.org is IMO doing a…

Unfortunately, going by Louis Rossmann's latest video, the right to repair means nothing if you don't have access to the parts you need to fix Apple products. And of late, Apple have been preventing their suppliers from selling parts to third parties.

not saying it's not a fight

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#82
post #17

Earlier quoted context omitted.

Agree, about 7 years ago I spilt liquid on my MacBook Pro. They let me off the repair costs (significant, new motherboard etc..), just said be a bit more careful. Have recounted this story many times since, sad to hear things may have changed.

I've still encountered cases like that recently — I'm not sure the situation is any worse now (at least with support incidents). It's all just anecdotal.

I think to be fair it probably depends on which country you're in. In the UK I've found their support to be downright poor, even when compared to other device manufacturers, but I'm told in the US they're better.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#83

This is not surprising at all, the retina screen is one of the most expensive parts of the laptop. Lots of household appliances are similar to this too. If you have to repair one of the main parts of a washing machine or a dishwasher a new one will be a cheaper option. Same for a car, a friend of mine flooded his engine by driving through water that was higher than expected. His insurance company just wrote the car o…

Does your country have unofficial repairs? I can't imagine destroying a car just because of failed engine. In my country I would spend around $1k to repair engine if it's still possible and around few thousands dollars to buy used engine and replace it. Actually I would repair it myself for a few hundreds of dollars, but if someone does not want to spend time, those are the options.

> I can't imagine destroying a car just because of failed engine

They didn't: they wrote the car off because it was flooded. That can ruin electrical systems, motors, pumps, engines, the body, and everything else the water touches.

In the US, when you contact your insurance company and say "I damaged my car driving it through water" and their appraisers agree, they're going to contact the state DMV and let them know. The DMV will mark your vehicle as flood damaged/impaired/salvaged. It's now worth the cost of scrap until you rebuild it to the satisfaction of your state laws to get a clean title.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#84
post #28

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

I just swapped from Android to an iPhone for privacy concerns. The other side of the fence is pretty user hostile as well. Google makes you disable a lot of functionality on the phone if you try to get out of their invasive tracking. And they are constantly nuking apps that I use like Google Play Music and Google Inbox. Maybe check out PinePhone if you're interested in hacking something together!

You can deactivate pretty much all the Google apps you're not using. I use VLC, Firefox and K-9 Mail instead of the default Google apps and have been doing it for ages. Pretty much doesn't break anything, other than some banking apps that immediately assume you must have Gmail installed, so they direct you to that instead of your default email client. That's not a big deal, you can just open your email client by hand. A small price to pay for giving less space to Google on your phone.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#86
post #47

Earlier quoted context omitted.

And who doesn't want that these days?..

If someone didn't subscribe the first few times you ask, just stop asking. The 100th popup isn't going to change their mind.

Somebody please tell the YouTube app that.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#87
post #28

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

I just swapped from Android to an iPhone for privacy concerns. The other side of the fence is pretty user hostile as well. Google makes you disable a lot of functionality on the phone if you try to get out of their invasive tracking. And they are constantly nuking apps that I use like Google Play Music and Google Inbox. Maybe check out PinePhone if you're interested in hacking something together!

For these rasons I use two phones. Apple for banking and communications involving personal data and Android for Gmail, music and ebooks.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#88
I'm sure they will argue that they are protecting consumers by preventing potentially untrustworthy repair shops from buying authentic replacement parts.

This is what an anti-competitive monopoly looks like. You cannot even choose where to get your laptop repaired, so there is no possibility for anyone else to offer, for example, a cheaper price for the labor. And the consumer pays the forcibly higher price. Those shops that attempted to offer cheaper repairs were retaliated against by Apple...

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#89
post #64

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

If you go to the settings app and find "Music" there, you will find a toggle "Display Apple Music" - perhaps that will help. I agree they are annoying.

Super helpful tip. Wishing I knew about this years ago!

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#90

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

Settings > Music > turn off “show Apple Music”

Should fix the stupid interstitial

Post reply on HN