Earlier quoted context omitted.
They want you to subscribe
And who doesn't want that these days?..
If someone didn't subscribe the first few times you ask, just stop asking. The 100th popup isn't going to change their mind.
Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
51–60 of 286 posts
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#52Recently my iPhone XR stopped working after only a few months of usage. I thought it shouldn't be much of a problem since the device still had warranty. But I was very wrong... dealing with Apple Support (Germany) was one of the most frustrating customer support experiences I've ever had. My local Apple Store sent the phone to the repair facility 3 times but it always came back with the comment "Couldn't replicate is…
I wonder if you can dispute the initial payment with your bank or file a case in small claims court. This should be a straightforward case given that they sold you a defective product with a problem that both you and the support staff reproduced and documented and are not willing to honor the warranty.
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#53I'm currently having to go through a home insurance claim for a similar reason. I stupidly took one of the keys off and bent a bit of plastic getting it back on. The damaged part of the key is on the keycap itself, rather than the mechanism underneath. Silly mistake but I imagine not super uncommon. Took it to an Apple store and was quoted £700 to fix it which is equivalent to almost half the cost of the laptop. For…
What is the 'key' in this context?
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#54iFixit sells the screen for $599 if you want to repair it yourself.
PowerBook Medic will replace the screen on a 15" Retina Pro for $449 USD. I'm sure smaller shops would do it even cheaper.
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#55This is not surprising at all, the retina screen is one of the most expensive parts of the laptop. Lots of household appliances are similar to this too. If you have to repair one of the main parts of a washing machine or a dishwasher a new one will be a cheaper option. Same for a car, a friend of mine flooded his engine by driving through water that was higher than expected. His insurance company just wrote the car o…
How do you figure? The screen costs Apple roughly $200. So they don't have to hire skilled technicians, they replace the whole top of the laptop, so some backlight, cover, wiring, case...still well under $500.
The actual reason is they don't want Macbook components floating around on the grey market, so they make the pricing for significant repairs impossible to justify.
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#56I'm currently having to go through a home insurance claim for a similar reason. I stupidly took one of the keys off and bent a bit of plastic getting it back on. The damaged part of the key is on the keycap itself, rather than the mechanism underneath. Silly mistake but I imagine not super uncommon. Took it to an Apple store and was quoted £700 to fix it which is equivalent to almost half the cost of the laptop. For…
I had that issue with my 2015 12" MacBook Retina.
I ended up buying a broken keyboard from eBay for $80 and picked the keys off that I wanted, then re-sold it on eBay for $60.
(this was before they announced the keyboard replacement program)
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#57Earlier quoted context omitted.
Been a long time since I havent used apple devices (for unrelated reasons) this sounds so different from how they used to be.
Agree, about 7 years ago I spilt liquid on my MacBook Pro. They let me off the repair costs (significant, new motherboard etc..), just said be a bit more careful. Have recounted this story many times since, sad to hear things may have changed.
Counter-anecdote: I have spilled liquid on MBPs more recently (latest is 2019 MBP with touch bar) and didn’t need to bring them in for repair as they kept working after having been thoroughly dried.
Seeing reports about old laptops breaking from the same, I suppose the upside is that they are becoming less fragile.
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#58the right to repair movement is fascinating because it has no political alignment (it includes city folk + farmers, for example), has passed legislation in a lot of states, and implicitly comes with a bunch of other digital rights (because repair is power) it's also easy to understand -- there's no generation gap. Unlike privacy, the harms are immediate and most people have experienced them. repair.org is IMO doing a…
Unfortunately, going by Louis Rossmann's latest video, the right to repair means nothing if you don't have access to the parts you need to fix Apple products. And of late, Apple have been preventing their suppliers from selling parts to third parties.
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#59This is not surprising at all, the retina screen is one of the most expensive parts of the laptop. Lots of household appliances are similar to this too. If you have to repair one of the main parts of a washing machine or a dishwasher a new one will be a cheaper option. Same for a car, a friend of mine flooded his engine by driving through water that was higher than expected. His insurance company just wrote the car o…
The retina screen is a technology from 2010.. A quick search show 500$. Sorry but this is wrong.
About the car, it also totally wrong. A new engine don't cost more that the car. Insurance will put the car off for other reason. Flooded car mean almost everythings is broken not only the engine.
Repair don't cost more than new, is also about how many hours should be charged.
BTW, Apple sucks, I don't know why people still buy their crap and then complain afterward. It's always a loop in HN. Complain X from Apple => still buying Apple product.
Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
#60Recently my iPhone XR stopped working after only a few months of usage. I thought it shouldn't be much of a problem since the device still had warranty. But I was very wrong... dealing with Apple Support (Germany) was one of the most frustrating customer support experiences I've ever had. My local Apple Store sent the phone to the repair facility 3 times but it always came back with the comment "Couldn't replicate is…
My experience is completely different. I had an iPad Pro with 'ghost touch' problems, a bit difficult to replicate because sometimes it wouldn't show any issue for hours, and sometimes it would have the issue constantly. It was outside the standard warranty but inside the 2 year warranty you get by EU law.
I phoned AppleCare, they made me jump to all the standard hoops (factory reset, etc) to ensure it's not a software issue. Problem persisted so they scheduled a pick-up. Next day, UPS picked up the iPad, it arrived at the service center the day after and the status went to diagnosed and replacement shipped within the hour. Had the replacement iPad in my hands the next day.