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Zoom is now critical infrastructure – that’s a concern

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Re: Zoom is now critical infrastructure – that’s a concern

#194

Earlier quoted context omitted.

With COVID my grandfather has been doing telepresence visits with his doctors, for COVID among other reasons. Mostly they were using a 3rd party solution like webx/zoom/etc but one doctor (automated in an online form) noticed his number was tied to iMessage and offered to just FaceTime him at his appointment time. Super easy for him (at 94) to self-manage vs any other solution where we (my mother or myself) need to b…

It’s a shame there isn’t seamless ability to Facetime with Android users like there is to make a voice call or text with them. We (read: tech community and/or society) should fix this. It’d be in society’s interest if a video call between android and Apple was as easy as a voice call is. (and I do think Facetime between Apple users is this easy... I sometimes use Facetime purely because my WiFi is a little better tha…

WhatsApp is quite popular in my part of the world(India) and in europe. Casual video calls are never a concern.

Re: Zoom is now critical infrastructure – that’s a concern

#195
post #151

I don't buy it. The same factors that made Zoom easy to adopt, make it equally easy to switch to something else. And "when Zoom goes down, teachers can’t teach"? Come on. I am a college professor. In my class this fall I met my students on Blackboard on Day 1 and Zoom on Day 2. If one of them goes down for the day, we'll switch to the other.

I am still confused how Zoom ended up being used this much, especially by less technical people. The UI is not intuitive at all, the options are a mess, and the product doesn't even know what audience it's trying to cater for. Every other Zoom call I've been in someone is having a technical error or confusion (even technically-inclined people). That considered, at least in principle, it shouldn't be that hard for a c…

The UI is complicated, yes. But the actual video calling is better than I've experienced in any other product.

Google Hangouts/Meet invariably slows down my whole machine and causes the laptop fans to spin up. Zoom never does that. And the video streams in Zoom have higher quality to boot.

Re: Zoom is now critical infrastructure – that’s a concern

#196
post #173

Earlier quoted context omitted.

With COVID my grandfather has been doing telepresence visits with his doctors, for COVID among other reasons. Mostly they were using a 3rd party solution like webx/zoom/etc but one doctor (automated in an online form) noticed his number was tied to iMessage and offered to just FaceTime him at his appointment time. Super easy for him (at 94) to self-manage vs any other solution where we (my mother or myself) need to b…

If they were texting the doctors messages would be blue if recipient had iMessage and green if normal SMS. Most likely how he found out he had an iPhone he could FaceTime.

No, it happened via a webform. This wasn't an adhoc thing, this was something seamlessly integrated into their EHR system.

Re: Zoom is now critical infrastructure – that’s a concern

#197

I don't buy it. The same factors that made Zoom easy to adopt, make it equally easy to switch to something else. And "when Zoom goes down, teachers can’t teach"? Come on. I am a college professor. In my class this fall I met my students on Blackboard on Day 1 and Zoom on Day 2. If one of them goes down for the day, we'll switch to the other.

> And "when Zoom goes down, teachers can’t teach"? Come on. I am a college professor. In my class this fall I met my students on Blackboard on Day 1 and Zoom on Day 2. If one of them goes down for the day, we'll switch to the other. I think it's for real. Think about elementary school instead. The kids are just learning to use computers. Their parents may be also, and if not they may be trying to do their own work fr…

My kid is 6, just a few days ago when zoom failed, the whole class went to hangouts/meet during the first class and the rest of the day went without much disruption on that platform.

The main enabler for this is that apparently the school considered something like this happening and actually trained the teachers for such event.

Re: Zoom is now critical infrastructure – that’s a concern

#198
post #151

I don't buy it. The same factors that made Zoom easy to adopt, make it equally easy to switch to something else. And "when Zoom goes down, teachers can’t teach"? Come on. I am a college professor. In my class this fall I met my students on Blackboard on Day 1 and Zoom on Day 2. If one of them goes down for the day, we'll switch to the other.

I am still confused how Zoom ended up being used this much, especially by less technical people. The UI is not intuitive at all, the options are a mess, and the product doesn't even know what audience it's trying to cater for. Every other Zoom call I've been in someone is having a technical error or confusion (even technically-inclined people). That considered, at least in principle, it shouldn't be that hard for a c…

We tried to go with some other services, but the number of groups we deal with that use zoom forced us to switch to zoom. It is good enough to work got non-technical people. The only real bug has been the microphone but turning off the auto adjust seems to fix that.

Re: Zoom is now critical infrastructure – that’s a concern

#199

Earlier quoted context omitted.

You are used to a flexible organization. How about one where IT has locked down the computers mindlessly?

Surely no company that cares about security enough to lockdown machines like that would choose zoom?

You assume the IT people got to pick.

Re: Zoom is now critical infrastructure – that’s a concern

#200

Earlier quoted context omitted.

The problem isn't the user, it's the software. I'm no Zoom fan, but in the Zoom meeting I had this morning with 38 people my 2015 MacBook Pro's processor peaked at 11%. Zoom knows how to do something better than the other companies. They really need to catch up.

Would you say the same if the user was compiling software or rendering video?if your computer fan is interfering with audio, that's an audio setup problem not a software problem. Wasting CPU/heat is a different problem.

Buy new headset vs install other free software.
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