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Dots don't matter in Gmail addresses

support.google.com

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Re: Dots don't matter in Gmail addresses

#271
post #264
post #233

Earlier quoted context omitted.

Happens to me all the time, because my name is fairly common. Weird that Google wont "fix" that.

Out of curiosity, what would a "fix" look like?

Never showing the email address to anyone, just letting you scan a QR code, or copy-paste a rich-text non-editable widget and passing it around. It is the same idea as not showing the URL in the address bar, it solves 1 major problem and raises dozen others.

Re: Dots don't matter in Gmail addresses

#272
post #248

I have a first.last@gmail address from the beta, and after numerous misunderstandings I've learned to use very precise language when attempting to help: First establish that they're speaking to the wrong person. Then suggest the nature of their mistake is a simple omission of a letter or number. never offer a 'no big deal' or de-escalation until they've acknowledged the problem, otherwise the real recipient will neve…

Reply with this - people are less likely to argue if they think you are a robot: This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on mail.example.com. The message identifier is: 1JYIJ1-0008Ew-JK The date of the message is: The address to which the message has not yet been delivere…

oh I did try that approach! it was generally ignored completely except for one hilariously angry person.

Re: Dots don't matter in Gmail addresses

#273

I think that companies' failure to verify their users' email addresses during signup is a serious problem that goes beyond any dot confusion. When John Smith signs up for an account using JohnSmith@gmail.com (or John.Smith@gmail.com), and the company trusts John Smith to have provided the email address accurately, three parties are affected: Both John Smiths and the company itself. Yes, verifying email address create…

Amazon has been sending me someone else's order details for about a year now. It's crazy to me for multiple reasons:

1. They send this information (order details, name, address, tracking numbers, receipt) without requiring a confirmation email. In fact, in their system the email on the other guy's account is labeled "unverified".

2. The emails contain no way to stop future emails. There's no "unsubscribe", "this is not me", "contact us", etc. Every link is to an Amazon page which expects the user to be logged in to the correct account.

3. The system does not sufficiently lock old accounts when the account email is reused. One suggestion from Amazon was to create a new account using my email, which should lock the other account. This did not happen, so now there are two accounts able to send Amazon emails to me with no way to tell them apart.

4. The Amazon website doesn't verify the user's account before displaying order details. If I click on a link from the other person's order return (or other types of links), Amazon opens up to my account but displays information from their order. It's confusing to see someone else's "refund status" alongside my account name on the official Amazon.com site.

5. Getting this fixed is a pain in the ass. I call, they say they'll fix it. I call, they suggest something else. I call, they escalate, try something else again. I chat, can't be handled over chat, they call me, try another thing. I'm not sure why they won't remove the email from his account or contact him and ask him to remove it.

Re: Dots don't matter in Gmail addresses

#274
post #216

Everyone in this thread is replying with instances of receiving emails meant for other people, but dots have nothing to do with that. It's people typing in the wrong email address in a signup page (with dots or without), and the service not verifying it. The latter is what really needs to be fixed. I personally find this Gmail feature (as well as the ability to append +anything to your email address) extremely useful…

Another possibility is that companies try to guess your email address. I recently got an email thanking me for buying a lawnmower that I never bought. The buyer's mailing address was in the email, so I sent him a letter. He replied saying he's "old school", and doesn't have an email account. He has no idea how the manufacturer got my email address, as he had left the email address field blank when filling out the warranty form. The only explanation I can come up with is that they just guessed it based on first and last name.

Re: Dots don't matter in Gmail addresses

#275

Earlier quoted context omitted.

Well, since you have the email, you can log in to the Lexus app. Then you could turn off the notifications.

I'm not sure about this but wouldn't that be a felony?

Can you claim you thought it was your account? Then, to demonstrate you knew it wasn’t yours, they’d have to collect various proof, and this demonstration being erratic and risky, they’d probably not attempt a trial.

Re: Dots don't matter in Gmail addresses

#276

Earlier quoted context omitted.

> you could keep your Gmail address when you moved houses. In understanding what went wrong here, it's worth noting that historically it was more common to have your email service provided by your ISP. If you moved to a house that wasn't served by the same ISP, your new ISP provided email bundled with the rest of the service at no extra charge, and you didn't want to keep paying to retain your old email, there were c…

You will often see people in France who have a @internet.provider address. The law here is that once you have it, you can keep it when changing providers at no cost, they have to make it available to you. I always found it weird, especially when you have so much choice of provider-free ones (less in France than in other countries but still)

I (and I believe most of us) never use the email address that the ISPs provide, just so we can have our own. Who would ever want to use the HenryBemis4618362783@ISP.com???

Re: Dots don't matter in Gmail addresses

#277
post #254

Earlier quoted context omitted.

Ownership was never established in the first place.

Sure it was. I create an account, accept the terms and condition and put in your email address, your phone number and your street address. It's still my account, I am the one that accepted the conditions (you would cry foul if you were bound by the conditions you didn't accept).

If you want to be legalistic then the person who used the wrong email is in violation of CAN-SPAM[0], though my guess is courts don't have the time for petty matters like this.

[0]https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003

Re: Dots don't matter in Gmail addresses

#278

Earlier quoted context omitted.

> I own a 5 character common first and last name @gmail.com address Were you a Google employee? Or did you mean something other than how I read this, that your first and last name combined are 5 characters? Because I believe 5-character usernames are not permitted for gmail addresses. I tried to confirm this and provide a link, but all of support.google.com appears to be non-responsive right now. When it stars workin…

I was an early Gmail SRE so I was able to circumvent the restrictions. It was a bad idea it turns out. For a project I also created "spam@gmail.com" and caused a production outage due to the volume of mail it got forwarded. =) But yes your right, 6 characters is the minimum of "open" gmail accounts. I know of at least a dozen 2 character accounts created by insiders though.

I got a friend that also snatched a 5-letter Gmail account back in the day. He was kind enough to facilitate that I get one to but I got my own domain since forever so didn't get to get one.

Re: Dots don't matter in Gmail addresses

#279

I created my Gmail account as firstname.lastname@gmail.com (by mistake), but I always create accounts on website using firstnamelastname@gmail.com. As a result, I often have problems when communicating by email with companies, as they can't match origin of the email (firstname.lastname@gmail.com) to my account email (firstnamelastname@gmail.com).

You can change your default "from" and "reply-to" addresses:

https://support.google.com/mail/answer/22370

Re: Dots don't matter in Gmail addresses

#280

I have been getting financial emails from several people for many years at my GMail ID. They apparently have given my address but without the dot. But what mystifies me is how these people keep going for years without ever realising they aren't getting account transaction emails (from their banks), notifications of stock trades, even OTP emails etc. How is it possible for people to use these services for years withou…

I have a fairly common first name and last name and I thought I was a genius when I jumped onto an early gmail invitation in (I think) early 2005 to bag my "firstname.lastname@gmail.com". Now I realise I was a chump and should probably have just stuck with sexxiboi69@hotmail.com

> sexxiboi69@hotmail.com

If you put that on your resume and they hire you, it's probably a good place to work.

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