Zoom is now critical infrastructure – that’s a concern
61–70 of 230 posts
Re: Zoom is now critical infrastructure – that’s a concern
#62A bit tired of the "critical infrastructure" argument. People are very quick to put all sorts of things into the category. He mentions network effects as the only real moat in the article. If Zoom fails at being a product, people will move away.
> If Zoom fails at being a product, people will move away. Literally. As in being evicted from their home: https://www.fsf.org/bulletin/2020/spring/trial-by-proprietar...
Re: Zoom is now critical infrastructure – that’s a concern
#63Zoom is only going to stay widely adopted until an easy, viable alternative comes along and gets in the good graces of people in charge. There are some alternatives now, like Facebook's group calls on WhatsApp but that one's fallen out of favour for obvious reasons.
A future Zoom-killer app would need to provide that much better service.
Re: Zoom is now critical infrastructure – that’s a concern
#64Earlier quoted context omitted.
Working for a company that deals with security, I have definitely run into customers that would think I was crazy if I asked them to use anything other than Zoom or Webex. Some are even limited to webex only.
Really? If you want to one-click-add a Zoom meeting to your Google calendar, Zoom requires read history to your full Google Calendar (including all history!) That seems incredibly intrusive. How do corporations even allow access for this particular features?
Re: Zoom is now critical infrastructure – that’s a concern
#65Earlier quoted context omitted.
Working for a company that deals with security, I have definitely run into customers that would think I was crazy if I asked them to use anything other than Zoom or Webex. Some are even limited to webex only.
It goes in many combinations. Where I work now, it's Teams internally and Webex externally, with Zoom being explicitly banned, with at least two strongly worded e-mails reminding us to make it double plus sure we don't have the Zoom client installed. At the same time, outside of work, I was videocalling people on Skype, and my wife had classes delivered via Zoom.
Re: Zoom is now critical infrastructure – that’s a concern
#66Not sure why there isn't more open source alternatives in this realm. Since I only run Linux, I was amazed the first time I used Zoom that it had an actual working linux client. I've always had hopes that webrtc would take over. There's been demo's of video conferencing done over webrtc 5+ years ago and I always hoped it would get more traction. The best I've found lately is "Unamed"[0] but it is the product of one a…
Re: Zoom is now critical infrastructure – that’s a concern
#67Earlier quoted context omitted.
And unlike many other services, the network effect is quite low because I can easily install multiple video conferencing software or even run some in the browser. If someone organising a meeting asks to use something unusual, I'm normally not that bothered.
Working for a company that deals with security, I have definitely run into customers that would think I was crazy if I asked them to use anything other than Zoom or Webex. Some are even limited to webex only.
Re: Zoom is now critical infrastructure – that’s a concern
#68Gmail dominates e-mail in a similar matter.
And remember just a year ago barely anyone had even heard of Zoom -- there's still Google Meet, Microsoft Teams, FaceTime, Skype...
This piece feels like it's trying to stir up worry over nothing. Yes, critical business software tends to have outages once or twice a year. But no, Zoom doesn't appear to be any obviously better or worse than the competition.
Re: Zoom is now critical infrastructure – that’s a concern
#69Is this a submarine written by Microsoft PR? Seems very likely it could be. Seems to boil down to: "Little upstart company can't be trusted with important business, better buy from an established player."
My company prohibited and even remote-force uninstalled zoom and mandated Skype or MS Teams right after the last rash of bad zoom PR. I feel pretty certain there was coordination from our Microsoft account manager and Microsoft's PR team on this front. The funny part is that Skype is famous for zero days while zoom is famous for people running pseudo public non-password protected conference calls that got invaded by…
Not that MS isn’t shady, dishonest, or even a deep state tool of oppression (in light of the Snowden leaks, and at least in some people’s view Github’s ICE contract).