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Why Johnny Won't Upgrade

jacquesmattheij.com

551–560 of 588 posts

Re: Why Johnny Won't Upgrade

#551
post #546

Early versions of Excel perfectly scaled the axes of scatter plots, even going so far as to use round numbers on the gridlines. The same versions had an auto-record macro language that was easy to learn and implement. Both have been lost for two decades now, replaced by the complicated garbage we have now.

They're not lost, you can still run them.

Re: Why Johnny Won't Upgrade

#552
post #375

Earlier quoted context omitted.

Most people aren’t really complaining the new UIs are worse - they just don’t like any change at all. It’s silly stubbornness.

>"...they just don’t like any change at all. It’s silly stubbornness" Why would I like a change in routine unless it brings major benefits? You want to annoy customers because you just feel like it? Now this is what silly is.

> because you just feel like it

Not sure where you got this idea from.

Re: Why Johnny Won't Upgrade

#553

Don't forget: "Never slow down the user interface". I have a 4K Sony television that was their flagship model when it was new, but a couple of years ago they "updated" it with a new version of its OS that looks identical but is incredibly sluggish. Not technically broken, but frustrating to use. Moving around between menu items is a good 2-3 seconds, up to 10 in some cases. There is literally nothing I can do about t…

If you're in the EU you should have a right to send it back. Failing that, if you have a blog, publicise that so others get put off buying that brand. Complain to them (edit: sony) directly also. Don't just sit there are take it, it's what they're relying on.

I've noticed that public feedback of this sort doesn't cross cultural boundaries.

YC News and Reddit are perfect examples. You'll regularly see NetFlix, Google, Microsoft, and Amazon staff directly responding to customer complaints on these forums. In the past, Slashdot would similarly have people in the industry commenting.

These are all US-based and predominately English-speaking organisations responding on a US-based news site in English.

Sony is headquartered in Japan. Their TV division is in Japan. They speak Japanese. They don't frequent YC News or Reddit. They don't read English-language tweets or blogs.

Similarly, it's borderline impossible to provide constructive feedback to laptop companies, because most are either headquartered in Taiwan, or constrained by the capabilities of manufacturers in Taiwan.

Re: Why Johnny Won't Upgrade

#554
post #350

Earlier quoted context omitted.

Is it so hard to just give the user a sql dump of all of their data? (or a json blob if it’s some nosql thing.) If it’s not in a db then just give them the files. None of that seems complicated.

I'd imagine it could be hard if a company folds. No money to pay to keep servers running. No money to pay employees who know SQL to keep working. Possibly, you could mandate that all software include a working self service data retrieval feature and fine the trust if they shut it off before a certain point in bankruptcy, but that seems heavy- handed and still won't work if there's no money in the accounts.

This is why the export mechanism should be available before hand.

Re: Why Johnny Won't Upgrade

#555
post #350

Earlier quoted context omitted.

Is it so hard to just give the user a sql dump of all of their data? (or a json blob if it’s some nosql thing.) If it’s not in a db then just give them the files. None of that seems complicated.

Surely this will depend on what your software does and the data it works with. Huge amounts of software, particularly embedded software, doesn't have any sort of single structured database or a simple set of data files that you could just dump. Even where you do have these things, the dump won't be worth much unless the DB schema or file structure can be successfully interpreted in order to reconstruct the meaning of…

Yeah, for embedded devices I think most people would be happy with an eeprom/flash image.

Re: Why Johnny Won't Upgrade

#556
post #345

Earlier quoted context omitted.

There is no way I’m ever buying a TV.

maybe take a look at projectors. they have their downsides, mine is a bit noisy, but I got me a cheap one for less than $200, just to see if its a good idea. Covers half the living room wall with a screen. Is connected to a PC, I can use my bluetooth mouse and keyboard from the tv couch, which means i can surf, download stuff or watch streams without getting up. And, of course, no ads and no bullshit udates

YES! I have exactly this set up! It's so nice I decided to buy a couch to put in my (formerly empty) living room.

Plus Xscreensaver on a projector can at least partially make up for the lack of interior decoration.

Re: Why Johnny Won't Upgrade

#557

Earlier quoted context omitted.

You can't create a Google account these days without a phone number, and you can't reuse phone numbers. Worse, in my country, you need to register to get a phone number (anonymous /unregistered sims were outlawed a few years ago).

I was just able to create a new google account with no phone number.

Interesting. Must be a geographic restriction.

Re: Why Johnny Won't Upgrade

#558
post #375

Earlier quoted context omitted.

>"...they just don’t like any change at all. It’s silly stubbornness" Why would I like a change in routine unless it brings major benefits? You want to annoy customers because you just feel like it? Now this is what silly is.

> because you just feel like it Not sure where you got this idea from.

Same place where they serve "silly stubbornness".

Re: Why Johnny Won't Upgrade

#559
post #195

Earlier quoted context omitted.

> Advertisements pop up at random times Do you have a screenshot?

https://i.postimg.cc/8ckbcS5D/Screenshot.png

That's McAfee/HP, not Windows. It probably came preinstalled by whoever sold you the laptop. Uninstall all preinstalled crapware or just do a clean windows reinstall when you buy a laptop.

Re: Why Johnny Won't Upgrade

#560

Earlier quoted context omitted.

I used to drink regularly down the pub. After a while I got sick of putting on weight and feeling rubbish and decided to give it up. The people I drank with after a few weeks stopped calling me (because I wasn't interested in going for a drink) and I haven't spoke to them in years. They wasn't such great friends were they? If I had friends that didn't bother with me because I wasn't on the platform (facebook) they pr…

> They wasn't such great friends were they? Sounds like acquaintances. You ought to have a bunch of those, they are great to have, very valuable, and lots of fun. All of my close friendships started out as acquaintances. I got my current appartment via an acquaintance – quite nice and below market price. My current job, my partner of many years, lots of great ideas and input, lots of useful advice ... having acquaint…

> Sounds like acquaintances

No. They were drunks (I was becoming one myself). I told you in the sentence before that once I didn't come to the pub they weren't interested in spending any time with me. That what addicts are like.

This really isn't difficult stuff to understand. The acquaintance relationship only existed because of substance abuse basically. There is no friendship of shared interest outside of that.

I was thinking about writing a rebuttal to everything else you said. But there really isn't much point because you can't even understand this part of social interaction.

All my real friends btw, keep in touch via email, text etc. As for me demanding I use a communication medium, everyone has a cell phone with SMS and everyone has an email address. If people can't be bothered to do that ...

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