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Why Johnny Won't Upgrade

jacquesmattheij.com

421–430 of 588 posts

Re: Why Johnny Won't Upgrade

#421
Manufacturers need to distinguish between critical updates that fix a significant error in the results or fix a security hole that could make the users system vulnerable. By contrast, feature updates should be labeled as such. This makes it easier for the user to make an informed choice to install the update.

Re: Why Johnny Won't Upgrade

#422
post #237

Earlier quoted context omitted.

> Even if I am able to wrest control away from the manufacturer (e.g. "jailbreak" the device) I may not be able to revert to a prior version because the hardware identifies itself as being physically unable to run the old software. coughs in Nintendo Switch

It seems the Switch has 64 burnable fuses. What will they do after the 64th update?

Does every update require a fuse to be blown?

Re: Why Johnny Won't Upgrade

#423

Don't forget: "Never slow down the user interface". I have a 4K Sony television that was their flagship model when it was new, but a couple of years ago they "updated" it with a new version of its OS that looks identical but is incredibly sluggish. Not technically broken, but frustrating to use. Moving around between menu items is a good 2-3 seconds, up to 10 in some cases. There is literally nothing I can do about t…

I do not understand why people use internal "smarts" on so-called SmartTVs at all. These companies are not software companies. They are not trustworthy, either.

I have a nice "smart" Samsung. But it's never even been on my network. I get streaming from an AppleTV, but insert your favorite flavor.

Re: Why Johnny Won't Upgrade

#424

Don't forget: "Never slow down the user interface". I have a 4K Sony television that was their flagship model when it was new, but a couple of years ago they "updated" it with a new version of its OS that looks identical but is incredibly sluggish. Not technically broken, but frustrating to use. Moving around between menu items is a good 2-3 seconds, up to 10 in some cases. There is literally nothing I can do about t…

I own a LG smart TV. Wary of those and other problems I never connected it to the net. I bought it because it cost only 50 Euros more than the dumb model and the display looked much better, which should be the main point of a TV. If I really want to do smart things with my TV I attach something I control to one of its HDMI ports (phone, tablet, laptop, Raspberry.) I'm not thrilled about the idea of TV sets with an em…

The part that surprises me the most with "Smart TVs", is how bad the non-smart functionality can be. It's like the 'smarter' the TV is, the slower the TV guide is.

Re: Why Johnny Won't Upgrade

#425

Don't forget: "Never slow down the user interface". I have a 4K Sony television that was their flagship model when it was new, but a couple of years ago they "updated" it with a new version of its OS that looks identical but is incredibly sluggish. Not technically broken, but frustrating to use. Moving around between menu items is a good 2-3 seconds, up to 10 in some cases. There is literally nothing I can do about t…

I bought a dumb Samsung in like 2006 as a display model that still works and you have a presumably newer smart TV that is basically broken because of a software update. Ridiculous.

Re: Why Johnny Won't Upgrade

#426

Earlier quoted context omitted.

> This is a much bigger issue than just TVs. You start somewhere > And you seem to have ignored my entire final paragraph which culminated in >> sadly, it seems a lot of people either don't care enough to do that instead of moaning on Twitter of Facebook and then accepting their fate. which is you accepting your fate, it seems. You suggested nothing useful, only moaned that others couldn't be bothered. In summary you…

How do you get results, and what kind of results have you got from bugging manufacturers? Genuinely curious.

Hard to make a list, and it's more general than just products, but taking a company to court after it screwed me over (I won which started a stream of other complainants against them once they saw it was possible), opening a machine I'd bought and finding it messed up inside and taking that back to the shop in person and telling them I wasn't going away until they fixed it (self-entitled boss was angry but they did), getting a misbehaving server from rackspace and despite their stonewalling got enough info to prove it defective so they finally replaced it (my boss was willing to live with clear performance problems out of apathy; I wasn't). There's more, some involving products rather than services but can't dig them up ATM. Helpful?

Key is persistence.

Re: Why Johnny Won't Upgrade

#427
You forgot: "Should be as small as technically possible".

Xcode is the fat, bloated bastard I'm looking at, but there's plenty more. And on mobile, where bandwidth is often metered it's even worse.

Re: Why Johnny Won't Upgrade

#428

Earlier quoted context omitted.

I do the same thing and I get an unbelievable amount of salt about it from my colleagues (most of them programmers), even though they have the same issues I do and complain about the same things. It's just not understandable at all.

Updates are really important in terms of security. The problem here is the hostile relationship from the companies to their customers.

Most updates seem to eschew security in favor of new "features" or "improvements".

And even if they say security they usually bundle it with other changes, along with not even saying what kind of security change.

Give me a vulnerability tracker and what has been fixed, and I'll actually update your app.

For me, the "added security" is just not worth it MOST of the time. Partially due to actually only installing apps that don't even have the capability to do much/any damage, due to it only having permission to access parts I don't deem dangerous.

Re: Why Johnny Won't Upgrade

#429

Don't forget: "Never slow down the user interface". I have a 4K Sony television that was their flagship model when it was new, but a couple of years ago they "updated" it with a new version of its OS that looks identical but is incredibly sluggish. Not technically broken, but frustrating to use. Moving around between menu items is a good 2-3 seconds, up to 10 in some cases. There is literally nothing I can do about t…

I do not understand why people use internal "smarts" on so-called SmartTVs at all . These companies are not software companies. They are not trustworthy, either. I have a nice "smart" Samsung. But it's never even been on my network. I get streaming from an AppleTV, but insert your favorite flavor.

I wouldn’t buy a smart TV for the smart parts except for those with built in Roku support. Roku is a software company that has been making streaming devices for close to a decade.

The downside of Roku is that it is an ad infested platform from the interface to the remote. They also have a “walled garden” that would make the Apple Haters cry. They won’t allow streaming apps on their platform unless you make a deal with them. Roku has blocked many third party streaming apps on their platform.

I still prefer my AppleTV4Ks that I got free via an offer for signing up with DirecTVNow, but not enough to give up the convenience of just using the Roku for the most part.

Re: Why Johnny Won't Upgrade

#430
post #313

Earlier quoted context omitted.

Apple is one of the few coMpanies you should trust for this.

https://interestingengineering.com/apple-to-pay-up-to-500-mi...

I’m sure AppleTV’s will slow down when the batteries get older and they won’t tell you to replace the battery,..
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