Earlier quoted context omitted.
About five years ago, a place I was working at was selecting a new laptop for all employees. Mine was up for replacement, so I was interested in what they were picking. They'd arrived at some god-awful Lenovo gamer model. It fit the performance and price point they'd decided they needed. I said I'd prefer to have something smaller with less Christmas lights. "Policy is everyone has to have the same laptop, and some p…
This is literally my job. Amazon calls it Dive Deep/Earn Trust. I get called in constantly to "Remove Blockers". Part of it is just understanding why the policy exists and then getting a policy modification. While it's definitely an art, it's not as hard as a lot of people think, but you can't be afraid to escalate.
It never is after you've done it once.
It's hard for people to scope an unknown task - especially dealing with bureaucracy. Is it going to be easy peasy, or will the rabbit hole just keep getting deeper.
Additionally, the ROI for an employee to investigate things like this is not very high, or could be negative. Imagine a poor H1B person - whose life and future depends on a company - trying to chase little things like this down. ("it's ok, I don't need " an ssd; an ergonomic chair; a 17" monitor is fine; etc...)
you're doing good work.