It's a risk assessment that suddenly tilted the other way.
I don't agree with "everybody should work from the office" sentiments, myself, but I have seen this happen very clearly in many organizations.
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It's a risk assessment that suddenly tilted the other way.
I don't agree with "everybody should work from the office" sentiments, myself, but I have seen this happen very clearly in many organizations.
Once you have people in your organization, you can manipulate the internal economy of favors and perks in order to increase your ability to control their behavior.
The broader issue he’s talking about is simply the inefficiency of large organisations. There are many things that start to become much less efficient the more you scale up the size of an organisation, including risk management. This is because the feedback loops between decision and outcome starts to get much longer, the causal relationship between decision and outcome starts to become much more blurry, the distance between decision maker and impacted user gets bigger, and management starts to be comprised of less leaders and more bureaucrats.
Not only is this unavoidable, but it’s a good thing. Large businesses benefit from the economies of scale, but smaller organisations get to compete with them, because smaller organisations have the potential to be orders of magnitude more efficient than large ones. It also creates market opportunities for other B2B companies to come along and address some of their efficiency issues. I’ve done lots of consulting and contractor work, and one of the primary factors that drives demand for my services is enterprise inefficiency. Even if you put aside any consideration for how slow they are to adapt to new technology, a lot of demand for my contracts has been driven by strict corporate salary bands. The board sets the maximum rate that an engineer is allowed to be paid, and any team in the company that requires skills that the market has priced above that rate can only access them through external contractors/consultants. I’d bet the same is true for the OP, even if they don’t know it, so perhaps they shouldn’t be so quick to deride enterprise inefficiency.
This is why managers need a high level of emotional intelligence, the ability to empathize and quickly place themselves in the position of others. Without those three qualities management is ill equipped to handle these kinds of things sensibly. Sadly the above traits are more deemed leadership qualities rather than management qualities and so often missing in management. Leadership skills are far harder to teach tha…
What is frustrating when having the feet on the ground (or in the code), is that we clearly see the issues on our level. But conveying that in a understandable and nuanced manner would require too much context.
IMO a good solution is to leave breathing room in the agenda and trust that the engineers will work on fixing those issues. By making them somewhat autonomous they can skip the politics and get right down to make their lives and the product a better place.
"I'd personally love to let X occur .. but it's not allowed due to company policy. This is mandatory."
I have always believed everything is negotiable in business. As people, we're subject to the rule of law, and obviously our businesses need to operate accordingly.
However, the policies that a company uses are really just a snapshot of current thinking. Nothing more than that; and thinking obviously changes.
> Every time someone in the management chain has axed the proposal with some variation of "this policy can not be changed because this is our policy and thus can not be changed", possibly with a "due to security reasons" thrown in there somewhere.
That's circular, no doubt there. We've decided this rule must remain in place, because it's a rule. This decision-making process doesn't make any sense, but I still don't see the sense in calling the rule 'imaginary'.
Is the real point here that sometimes bad rules remain in place until some external event forces a change? Doesn't sound so profound.
I feel that as organization size increases, individual responsibility decreases. At some point there’s a limit where individuals become responsible for nothing and everything is a policy or process. It would be interesting to try to study or quantify this with different orgs and roles.
The dynamics feel a bit like good cop / bad cop on an organisational level. "I'd personally love to let X occur .. but it's not allowed due to company policy. This is mandatory." I have always believed everything is negotiable in business. As people, we're subject to the rule of law, and obviously our businesses need to operate accordingly. However, the policies that a company uses are really just a snapshot of curre…
Sometimes it doesn't - sometimes people vehemently insist on application of policies even though what they produce is ridiculous.
At a former employer I was quoted £70K (yes seventy thousand) for internal hosting of a not particularly business critical single static HTML page that would be accessed by maybe 100 people. I actually got a breakdown and it all made sense if you applied the policies the infrastructure team had invented - it didn't matter that the result was nonsense.