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Most “mandatory requirements” in corporations are imaginary

nibblestew.blogspot.com

11–20 of 405 posts

Re: Most “mandatory requirements” in corporations are imaginary

#11
Your example forgets to acknowledge that while there may have been good reasons for people to not be allowed to work remotely, COVID is a very pressing reason to do allow it, and the benefit of allowing people to work remotely vs getting absolutely nothing done or getting fined by the government for forcing people to come in is extremely obvious. So much so that the cons of allowing this have to be put aside, or remediated differently (which in some cases can even require investment).

It's a risk assessment that suddenly tilted the other way.

I don't agree with "everybody should work from the office" sentiments, myself, but I have seen this happen very clearly in many organizations.

Re: Most “mandatory requirements” in corporations are imaginary

#13
This is one thing to try to find out when one applies for a job. What kind of stupid requirements are there and is this company prone to senseless prescriptions? Even if one thinks that a particular senseless prescription is not very burdensome to oneself it still indicates an inclination to senseless prescriptions. One should avoid such places when one looks for a job. And that actually is a risk that management is perhaps not very aware of. The people who have the most choice of places to work can just decide not to work for you if you like to push your employees around.

Re: Most “mandatory requirements” in corporations are imaginary

#14
The reason contractors and consultants have silly requirements like this placed on them is because they’re service providers, not employees. The managers are the customers in this arrangement, and customers often want silly things, like your physical presence in the office, because perhaps that just makes them feel better, and it’s fine if some silly thing makes your customer feel better.

The broader issue he’s talking about is simply the inefficiency of large organisations. There are many things that start to become much less efficient the more you scale up the size of an organisation, including risk management. This is because the feedback loops between decision and outcome starts to get much longer, the causal relationship between decision and outcome starts to become much more blurry, the distance between decision maker and impacted user gets bigger, and management starts to be comprised of less leaders and more bureaucrats.

Not only is this unavoidable, but it’s a good thing. Large businesses benefit from the economies of scale, but smaller organisations get to compete with them, because smaller organisations have the potential to be orders of magnitude more efficient than large ones. It also creates market opportunities for other B2B companies to come along and address some of their efficiency issues. I’ve done lots of consulting and contractor work, and one of the primary factors that drives demand for my services is enterprise inefficiency. Even if you put aside any consideration for how slow they are to adapt to new technology, a lot of demand for my contracts has been driven by strict corporate salary bands. The board sets the maximum rate that an engineer is allowed to be paid, and any team in the company that requires skills that the market has priced above that rate can only access them through external contractors/consultants. I’d bet the same is true for the OP, even if they don’t know it, so perhaps they shouldn’t be so quick to deride enterprise inefficiency.

Re: Most “mandatory requirements” in corporations are imaginary

#15

This is why managers need a high level of emotional intelligence, the ability to empathize and quickly place themselves in the position of others. Without those three qualities management is ill equipped to handle these kinds of things sensibly. Sadly the above traits are more deemed leadership qualities rather than management qualities and so often missing in management. Leadership skills are far harder to teach tha…

Even the best manager is faced with a bandwidth problem. It's impossible to collect accurately everything that the engineers are doing. And each layer of management is applying its own compression on what information they get from the levels below.

What is frustrating when having the feet on the ground (or in the code), is that we clearly see the issues on our level. But conveying that in a understandable and nuanced manner would require too much context.

IMO a good solution is to leave breathing room in the agenda and trust that the engineers will work on fixing those issues. By making them somewhat autonomous they can skip the politics and get right down to make their lives and the product a better place.

Re: Most “mandatory requirements” in corporations are imaginary

#16
The dynamics feel a bit like good cop / bad cop on an organisational level.

"I'd personally love to let X occur .. but it's not allowed due to company policy. This is mandatory."

I have always believed everything is negotiable in business. As people, we're subject to the rule of law, and obviously our businesses need to operate accordingly.

However, the policies that a company uses are really just a snapshot of current thinking. Nothing more than that; and thinking obviously changes.

Re: Most “mandatory requirements” in corporations are imaginary

#18
Aren't all rules imaginary?

> Every time someone in the management chain has axed the proposal with some variation of "this policy can not be changed because this is our policy and thus can not be changed", possibly with a "due to security reasons" thrown in there somewhere.

That's circular, no doubt there. We've decided this rule must remain in place, because it's a rule. This decision-making process doesn't make any sense, but I still don't see the sense in calling the rule 'imaginary'.

Is the real point here that sometimes bad rules remain in place until some external event forces a change? Doesn't sound so profound.

Re: Most “mandatory requirements” in corporations are imaginary

#19
post #5

I feel that as organization size increases, individual responsibility decreases. At some point there’s a limit where individuals become responsible for nothing and everything is a policy or process. It would be interesting to try to study or quantify this with different orgs and roles.

This is allegedly what happened to the entire German population during the holocaust. They even made up a word for it something like "office talk." People displaced their personal responsibility with lies like "I HAVE to, it's the company policy. I just do my job. I don't make the rules."

Re: Most “mandatory requirements” in corporations are imaginary

#20
post #16

The dynamics feel a bit like good cop / bad cop on an organisational level. "I'd personally love to let X occur .. but it's not allowed due to company policy. This is mandatory." I have always believed everything is negotiable in business. As people, we're subject to the rule of law, and obviously our businesses need to operate accordingly. However, the policies that a company uses are really just a snapshot of curre…

"and thinking obviously changes"

Sometimes it doesn't - sometimes people vehemently insist on application of policies even though what they produce is ridiculous.

At a former employer I was quoted £70K (yes seventy thousand) for internal hosting of a not particularly business critical single static HTML page that would be accessed by maybe 100 people. I actually got a breakdown and it all made sense if you applied the policies the infrastructure team had invented - it didn't matter that the result was nonsense.

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