It's fascinating to see the replies to the tweets. It appears most people don't care. They just want their game to work. A lesson in how your customers don't care about how your product is made.
As you said: people see that the game does not work anymore. Who is to blame? And what can we do about it? Install another game, because what they see is that other games are available and in the end, this is not about Epic, it is about fun for people.