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Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

californiaglobe.com

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Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

#71

Post by kevin_b_er »

xoxoy wrote: post #60

Shopping on Amazon has become unbearable for like 95% of categories these days. The experience is like rummaging through some shady tourist market with a dozen stall owners trying to scam you. The pricing is all whack with lots of counterfeits that have gamed the ranking and review systems. It’s just not worth trying to filter and find things that are actually competitively priced and sold directly by Amazon. Have no…

Seriously. So much absolute garbage. And woe if Shipped and Sold by Amazon but its in the same bin they put the counterfeit garbage from other sellers. Which they do.

It has gotten to the point if a 3rd party seller is on an Amazon page, it is a no-buy.

Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

#73

Post by wtallis »

stickfigure wrote: post #61
jarym wrote: post #9

Common sense. Amazon want to ‘own’ the customer relationship and go to great lengths to that end then it follows they will have to ‘own’ any liability too. Imagine you went into a retail store with a faulty product and they were to try fob you off saying you need to go to their supplier/wholesaler/manufacturer. It mostly doesn’t work that way thanks to most consumer protection laws in place.

> Imagine you went into a retail store with a faulty product I understand where you are coming from, but there are lots of consignment stores and flea markets, at least in the middle parts of the US. The person you pay at the front counter simply records the transaction for the merchant. Amazon is a sort of cross between traditional retail and a consignment store, so it's not obvious (or "common sense") where product…

Consignment stores and flea markets are for secondhand goods. Most of what is sold on Amazon is represented by Amazon as new rather than used.

Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

#74

Post by xoxoy »

tedfernau wrote: post #66
xoxoy wrote: post #60

Shopping on Amazon has become unbearable for like 95% of categories these days. The experience is like rummaging through some shady tourist market with a dozen stall owners trying to scam you. The pricing is all whack with lots of counterfeits that have gamed the ranking and review systems. It’s just not worth trying to filter and find things that are actually competitively priced and sold directly by Amazon. Have no…

I could hardly disagree more. It takes some effort to find the good stuff, but Amazon is the superior way to shop online for most things.

what’s a category of good that Amazon excels at where they are the dominant seller e.g. where the search term has not been gamed by a dozen marketplace sellers?

even with Amazon as the direct seller I don’t find them to be cheaper than other stores for almost anything. it’s really only when the pricing is competitive and directly from them where it makes sense to buy given convenience of fast shipping if you have Prime.

the only thing I can think of is their own private label, but even there it seems extremely hit or miss just reading some of the reviews - sounds like everything is just sourced from bottom of barrel Chinese manufacturers that slap an Amazon logo on things.

Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

#75

Post by [deleted] »

xoxoy wrote: post #60

Shopping on Amazon has become unbearable for like 95% of categories these days. The experience is like rummaging through some shady tourist market with a dozen stall owners trying to scam you. The pricing is all whack with lots of counterfeits that have gamed the ranking and review systems. It’s just not worth trying to filter and find things that are actually competitively priced and sold directly by Amazon. Have no…

[deleted]

Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

#76

Post by mmmpetrichor »

tedfernau wrote: post #66
xoxoy wrote: post #60

Shopping on Amazon has become unbearable for like 95% of categories these days. The experience is like rummaging through some shady tourist market with a dozen stall owners trying to scam you. The pricing is all whack with lots of counterfeits that have gamed the ranking and review systems. It’s just not worth trying to filter and find things that are actually competitively priced and sold directly by Amazon. Have no…

I could hardly disagree more. It takes some effort to find the good stuff, but Amazon is the superior way to shop online for most things.

I think it's often impossible to distinguish whether something is good on amazon. For many products there are often 100 chinese clones with fake brand names and suspect reviews. I only use amazon now when I need something specific and if I know it will be difficult to find elsewhere. Specifically for PC and tech products, I've actually found best buy is great these days at stocking popular stuff at about the same price as amazon.

Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

#77

Post by xoxoy »

hellcow wrote: post #70
tedfernau wrote: post #66

Earlier quoted context omitted.

I could hardly disagree more. It takes some effort to find the good stuff, but Amazon is the superior way to shop online for most things.

It's impossible by design to find "the good stuff." Even when purchasing from "legitimate" product pages, they'll send you co-mingled counterfeits. You have absolutely no assurance that what you're buying is legitimate.

right - the main critique is the fact that you even have to do the work to find the decent stuff. it’s ridiculous and not customer friendly at all.

Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

#78

Post by stickfigure »

wtallis wrote: post #73
stickfigure wrote: post #61

Earlier quoted context omitted.

> Imagine you went into a retail store with a faulty product I understand where you are coming from, but there are lots of consignment stores and flea markets, at least in the middle parts of the US. The person you pay at the front counter simply records the transaction for the merchant. Amazon is a sort of cross between traditional retail and a consignment store, so it's not obvious (or "common sense") where product…

Consignment stores and flea markets are for secondhand goods. Most of what is sold on Amazon is represented by Amazon as new rather than used.

This is not correct. There are plenty of subdivided retail marketplaces (with a single cashier) that sell new products. There's one here where I live in Winters (just north of SF), and I found them frequently in the midwest when I lived there. Merchants rent small blocks of space from the establishment; what they put on the shelves is really up to them.

Yes, this is commonly secondhand goods. But not always. The shop in Winters is all new products, more like a brick-and-mortar Etsy. It's a thing.

Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

#79

Post by foepys »

bitcoinbutter wrote: post #55
siruncledrew wrote: post #48

Long-term, it would be good business sense for Amazon to address the counterfeit issue to remove the bad actors from their platform to stay in good standing with consumers so people continue to use their platform and purchase items without worry about getting scammed. Short-term, at least one idea to fix this is to implement more stringent checks/QA with their FBA policies. Do more stringent verification of imported…

It's crazy to me that if I want to buy Ray Ban sunglasses off Amazon, I am routed by default to random third party sellers. I have purchased these once before and I'm almost positive that I received a fake product. How can I know for sure though? How does Amazon know for sure? Since that experience I have looked at Amazon in a different light, and I've realized how difficult it is to source name brand products with c…

How does blockchain help here? The database would be extremely large - too large to hold for any ordinary computer system.

The basic problem is solveable without blockchain by simply registering products by their serial number on the brand's website, which a lot of brands actually already do for higher priced products.

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