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Jira Is a Microcosm of What’s Broken in Software Development

linearb.io

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Re: Jira Is a Microcosm of What’s Broken in Software Development

#3

Post by cj »

I spend hours per day in Jira. Half as a PM, and the other half as an IC.

I've never used Jira Classic, so can't comment there.

But Jira Next Gen projects have been great to work with. So much functionality and bloat is stripped out of Next Gen, sometimes too much was removed I think.

I hear people hating on Jira very often, but at least the way our company uses it, it's great.

The only thing I'd really want to change is (1) performance, page load times are frustrating, and (2) ability to easily move a ticket from 1 project to another project without clicking through a 6 step process.

Edit: Regarding Jira's slowness, I'd highly recommend trying the Mac app which is dramatically faster than the web ui.

Re: Jira Is a Microcosm of What’s Broken in Software Development

#4

Post by cloudengineer »

Jira is a workflow tool, which also means that most of the issues mentioned here, can be sorted out between the PM and devs on who the workflow should be, and what the rituals for updates should/could be. Jira is flexible enough to accomodate it (mostly). From a developer perspective, some of the points maybe valid, but not from PM perspective.

It would also help if we could get an idea of what the alternatives are, that are better

Edit: Also looks like marketing for the product, than a valid article on Jira pitfalls.

Re: Jira Is a Microcosm of What’s Broken in Software Development

#5

Post by awinter-py »

yeah, there are a couple of up-and-coming tools that try to correlate product spec to tickets while maintaining a separation between the two

hard problems like spec, estimation of work, and assignment of work to people are conflated in a ticketing-only universe

Re: Jira Is a Microcosm of What’s Broken in Software Development

#7

Post by paulryanrogers »

cj wrote: post #3

I spend hours per day in Jira. Half as a PM, and the other half as an IC. I've never used Jira Classic, so can't comment there. But Jira Next Gen projects have been great to work with. So much functionality and bloat is stripped out of Next Gen, sometimes too much was removed I think. I hear people hating on Jira very often, but at least the way our company uses it, it's great. The only thing I'd really want to chang…

Having used classic for years before the NG switch I'd say classic was more stable and faster. Now I have extra clicks and broken JS features to work around.

Still both are huge and so configurable that saying one is familiar with JIRA is like saying one is familiar with C++ or Microsoft Word. Which begs the question, familiar with which parts and what versions?

Re: Jira Is a Microcosm of What’s Broken in Software Development

#9

Post by unixhero »

Learning Jira and accepting Jira both classic and NG has made me so much money, as a team leader, architect and program manager.

Jira is the user plane for interacting with project items, however like others here said, everything else must be solved with clear communication, frequent ACKs with team members and so on.

Yes, Jira Next Gen is nicer. But classic works fine too!

Also Jira can be a lot of other things. It's really flexible.

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