31–40 of 78 posts
Anyone using their APM? why/ why not?
Anyone using their APM? why/ why not?
We'd be willing to give Datadog more money to use their full suite, but there's no way we could do it at their full price.
I feel like Datadog has a great product. I only wish I hadn't had such negative experiences with their sales team.
They somehow scraped my work email from somewhere (only company that managed this so far) and started contacting me once a month with a typical sales pitch.
First one I ignored. Second one I politely emailed back to not contact me. Third one I went through their website and found a data-privacy reporting link, and seemed to get a person that promised that I would be unsubscribed. Fourth one I reported to their DPO that I was invoking my EU rights and requesting that they delete my email address and any other data about me, they apologised and I didnt get an email the next month!...
...The fifth one I reported to my countries GDPR authorities for unauthorised marketing without consent along with copies of all my attempts to get them to stop. That seems to have done it, but I didn't follow-up if that was the nail in the coffin or if they've just given up
I feel like Datadog has a great product. I only wish I hadn't had such negative experiences with their sales team.
I'll never use Datadog for that reason.
We used DataDog extensively for metrics at my last job. It was awesome, but terribly expensive. Then people wanted to get logs in the same service, so we started rolling that out and it got even more expensive (multiple times competitors like SumoLogic). Would assume these new features will also come with a hefty pricetag (though for APM it's not like competitors like NewRelic are inexpensive).
I feel like Datadog has a great product. I only wish I hadn't had such negative experiences with their sales team.
Somehow how they got my phone number and started cold calling me once a week for about 3 months before they gave up. I'll never use Datadog for that reason.
Earlier quoted context omitted.
Somehow how they got my phone number and started cold calling me once a week for about 3 months before they gave up. I'll never use Datadog for that reason.
Try Mongodb sales! Those guys were the sleaziest SAAS i have ever dealt with. Not only they constantly called, they messaged to everyone from my company that are my linkedin connection stating they are working with me while it was not the case.
I feel like Datadog has a great product. I only wish I hadn't had such negative experiences with their sales team.
So then a few days later, the same guy called my home phone. I was a bit less polite that time, and perhaps I got my message across, or perhaps he's just run out of ways to try to contact me.
Datadog, you really blew it.
Anyone using their APM? why/ why not?
I feel like Datadog has a great product. I only wish I hadn't had such negative experiences with their sales team.
It was like pulling teeth trying to get pricing for New Relic APM but Datadog reps came with a ton of pricing info