Have they shipped replacement power adapters yet? They emailed me to tell me not to use mine because it might catch on fire, but I haven't gotten a replacement or heard any news about that. Anyone know the status on those?
WakeMate Shipping Internationally
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Re: WakeMate Shipping Internationally
#12Have they shipped replacement power adapters yet? They emailed me to tell me not to use mine because it might catch on fire, but I haven't gotten a replacement or heard any news about that. Anyone know the status on those?
We are still working on a solution for the replacement chargers, but unfortunately it is a lengthy process. Don't worry we didn't forget about it and will be in touch once we have a solution!
Re: WakeMate Shipping Internationally
#13Since I ordered I have moved to a country that they don't ship to. It's nice that they have a forwarding service but I wish they had told me about it before I sent mine to a friend instead.
Re: WakeMate Shipping Internationally
#14From what I can work out, shipping internationally is going to set me back ~$65USD, pretty much doubling the price.
$25 : join fee.
$15 : monthly fee (cancel immediately).
$50 : shipping fee (assuming its about 500grams or so).
-$25 : credit/discount from wakemate.
= $65Re: WakeMate Shipping Internationally
#15Have they shipped replacement power adapters yet? They emailed me to tell me not to use mine because it might catch on fire, but I haven't gotten a replacement or heard any news about that. Anyone know the status on those?
We are still working on a solution for the replacement chargers, but unfortunately it is a lengthy process. Don't worry we didn't forget about it and will be in touch once we have a solution!
So what's going out the door to customers today?
Re: WakeMate Shipping Internationally
#16I'm still intrigued by the WakeMade concept. The last HN thread I remember had all sorts of good unanswered questions.. one I remember being: do these bands help you feel more refreshed all day or is it just an initial thing? Has anyone found more information about how well these work?
I'm fairly disappointed. When it works, the data is really interesting. I'm on my second unit, and they've both been really really flaky, mostly battery issues as far as I can tell. Annoying to use (constantly have to find a little tiny switch and turn it of and back on again).
I guess for a $49 sleep monitor what do I expect? My sense, having had a taste for what it could do, is that I'd rather pay a bit more if it meant more reliability. It's frustrating when your data collection is thrown off by a lost night, or when the alarm doesn't go off at the right time because it lost its connection.
Re: WakeMate Shipping Internationally
#17Earlier quoted context omitted.
We are still working on a solution for the replacement chargers, but unfortunately it is a lengthy process. Don't worry we didn't forget about it and will be in touch once we have a solution!
So what's going out the door to customers today?
One would assume it isn't fiery death . . .
Re: WakeMate Shipping Internationally
#18WakeMate sounds really cool but I don't sleep alone. It's all about waking you at the perfect time isn't it. That means I get woken up all refreshed and my partner is going to be cranky? Not designed for couples?
Well, if you use any alarm clocks isn't that the case already? I've been using my wakemate for a few weeks now in a shared bed, but my girlfriend wakes up several hours earlier than me. Since I'm able to ignore her alarm I've never had an issue. I imagine that since the wakemate wakes up fairly gently (most of the alarm sounds it comes with are pretty calm) and since it tries to wake you up during your lightest sleep…
What is your experience with it, do you wake up nice and refreshed? also is it annoying to sleep with that on?
Re: WakeMate Shipping Internationally
#19I'm using Sleep Cycle App which deducts from your movements how deep are you sleeping and wakes you up at the right time.
I'm very satisfied with the results. And no additional accessories are necessary.
Re: WakeMate Shipping Internationally
#20Earlier quoted context omitted.
We are still working on a solution for the replacement chargers, but unfortunately it is a lengthy process. Don't worry we didn't forget about it and will be in touch once we have a solution!
So what's going out the door to customers today?
A USB based charger.