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Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

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Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#61

Post by stephenmc77 »

pc wrote: post #2

We're excited to hire Mike in part because AWS has been one of the very best examples ever of simultaneously selling to the largest companies in the world while not giving up on a strong self-serve product. So many B2B companies end up with homepages for which the only CTAs are annoying variants of "read case study", "download whitepaper", and "request a call". All stock photography; no product imagery. Stripe's grow…

I seriously love the way Patrick Collison just randomly browses HN and takes the time to respond to articles like this.

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#64

Post by alexpetralia »

stephenmc77 wrote: post #61
pc wrote: post #2

We're excited to hire Mike in part because AWS has been one of the very best examples ever of simultaneously selling to the largest companies in the world while not giving up on a strong self-serve product. So many B2B companies end up with homepages for which the only CTAs are annoying variants of "read case study", "download whitepaper", and "request a call". All stock photography; no product imagery. Stripe's grow…

I seriously love the way Patrick Collison just randomly browses HN and takes the time to respond to articles like this.

I hope you give him more credit than "random"!

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#65

Post by itsoktocry »

xoxoy wrote: post #33
toomuchtodo wrote: post #30

Earlier quoted context omitted.

If you’re at high volume, you don’t pay Stripe retail rate.

sure - but smaller vol merchants with thin margins can also be sensitive to payment processing costs too

Is your point here that Stripe isn't the best solution for every merchant?

That's not surprising. But they seem to do what they do well, and have a lot of happy customers.

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#66

Post by fragmede »

thoraway1010 wrote: post #53
simonebrunozzi wrote: post #48

Earlier quoted context omitted.

Yes. I once calculated that AWS is the fastest ever b2b in history. Only marginally slower than FB, which is a consumer business (and the fastest ever). One more thing I'd like to mention in this context: ask 100 people why AWS has been so successful. Think of your answer. My answer (6 years at AWS; met with ~5,000 AWS customers, so big data set): lowest barrier of entry (swipe credit card, EC2 is up in 2-3 minutes),…

The other thing is trust. They have (yet) to screw customers on pricing that I've seen. Has amazon ever raised prices on an existing service? I'm not saying the prices are any good, but they don't seem to go up. So you can spin up in a few seconds, scale, stop and even invest in the platform without worrying too much. Also - they don't seem to discontinue services that quickly, again, doesn't feel like you will be sc…

AWS has clear upfront pricing, but they're a large enterprise company so if you're a large customer, and you're not getting a discount, you're definitely getting screwed. No one talks about that because it's all covered by NDAs covering backroom deals, but you can be sure Netflix isn't paying list pricing for EC2 instances.

Having to convert between Reserved Instance families to save money, while tricking people into thinking that this is good for them, is a masterstroke of AWS' sales department. Wouldn't you rather be working on the product rather than optimizing RI counts?

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#67

Post by itsoktocry »

andrewxdiamond wrote: post #56
throwawaysea wrote: post #50

Earlier quoted context omitted.

No it’s not spam. Stripe stopped payments to Gab, which is mentioned in the article in the greater context of Silicon Valley companies having too much power in our society, controlling our speech/thoughts/politics/values. We should not put trust in Stripe and give them the same undue power given to Visa and MasterCard over payments in our society, unless they refuse to abuse that power.

Stripe pulled out of Gab because they violated their policies on adult content. This has nothing to do with conservatives or hate speech. And even if it was to do with the hate speech, have you considered the rights of the companies providing these services? I am sure there are many Jewish people inside of Microsoft, and plenty on Azure. You would force those people to provide services to someone who actively calls f…

>I am sure there are many Jewish people inside of Microsoft, and plenty on Azure. You would force those people to provide services to someone who actively calls for their humiliation or even death?

Do no Jewish people work at Twitter? Ayatollah Khamenei still has an account. And I'd argue he has more power, influence, and potential to do damage to Jewish people than Richard Spencer.

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#68

Post by itsoktocry »

rmorey wrote: post #54
throwawaysea wrote: post #50

Earlier quoted context omitted.

No it’s not spam. Stripe stopped payments to Gab, which is mentioned in the article in the greater context of Silicon Valley companies having too much power in our society, controlling our speech/thoughts/politics/values. We should not put trust in Stripe and give them the same undue power given to Visa and MasterCard over payments in our society, unless they refuse to abuse that power.

Cry me a river, Stripe isn’t the government. Gab is clearly a platform for hatred, and it was totally in their purview to drop them as a customer - and oh look: Gab’s still here anyway. Baloney.

>Gab is clearly a platform for hatred

It's an "also-ran" social network, nothing more. It has minimal influence.

The fact that it's the place people end up when they're kicked off other platforms doesn't make it a "platform for hate", any more than Facebook.

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#69

Post by jariel »

pc wrote: post #2

We're excited to hire Mike in part because AWS has been one of the very best examples ever of simultaneously selling to the largest companies in the world while not giving up on a strong self-serve product. So many B2B companies end up with homepages for which the only CTAs are annoying variants of "read case study", "download whitepaper", and "request a call". All stock photography; no product imagery. Stripe's grow…

Yes Patrick great work.

Having had to jump into a Stripe project recently, I think you may need to 'level' up on the experience as the number of features and products expands, it's getting more confusing.

'Everything is there' in the docs, it's just that there are so many now.

I don't remember the mappings of all the product names to 'what they do' (I should not have to) and I find myself getting confused whereas years ago I was not.

Everyone fails at this basically, but because you have a mission focused on this, it'll be interesting to see how you handle it differently.

There is not a single documentation search solution that seems to work: Apple apis, MSDN, Google Assistant, Stripe, Shopify, they generally can't answer basic questions and often don't point you in the right direction.

A question such as 'Can Stripe Checkout Client-Only Version offer Individual Discounts' - is a question a client had. It took too long to find the answer.

I suggest someone will some along perhaps with some AI and totally re-invent helping people find simple answers to simple questions, maybe you can lead the way.

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#70

Post by swyx »

katnegermis wrote: post #45
ultimoo wrote: post #13

Earlier quoted context omitted.

Hi pc, huge fan of Stripe and its relentless focus on the "impatient developer", which so many enterprise companies miss the mark on. As a future co-founder interested in this space, do you have any talks or essays on how you built a developer centric company that has also a successful "enterprise" side to it?

Not pc, but they did an episode of "How I built this" that: https://www.npr.org/2020/03/06/812853591/stripe-patrick-and-... I don't remember if they answered exactly what you are asking, but my memory of the episode is definitely positive!

they most certainly don't discuss enterprise go to market in an NPR podcast haha
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