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Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

stripe.com

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Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#11
post #10

Earlier quoted context omitted.

I learned about AWS and Stripe at around the same time, but while AWS's dashboard has become truly overwhelming, Stripe has until recently been very focused on your core product. I always imagined that flexibility was a key part of selling to enterprise while competing on something other than price. You also see this in other verticals: Salesforce in sales, Netsuite in finance, Twilio in comms, etc. Stripe has alread…

I think that the infrastructure market naturally breeds a lot of products for pretty specific/narrow use cases, whereas our strategy is more about marrying financial capabilities with very broad/flexible APIs. Given that, we've always valued very cohesive and composable functionality between the different facets of Stripe, having a straightforward and tightly integrated Dashboard, and so on. (That's no criticism of A…

Thanks for the reply (and the fun new word trilemma). Accessibility for new developers has been something that's been on my mind a lot recently. Glad that it's something you're mindful of!

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#12
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We're excited to hire Mike in part because AWS has been one of the very best examples ever of simultaneously selling to the largest companies in the world while not giving up on a strong self-serve product. So many B2B companies end up with homepages for which the only CTAs are annoying variants of "read case study", "download whitepaper", and "request a call". All stock photography; no product imagery. Stripe's grow…

The number of companies (big ones, public ones!) where I can't for the life of me figure out what they sell from their website is truly astonishing. I understand that 1) if I can't understand it I'm not in their market, and 2) they probably want to be vague so they can sell their prospects whatever they ask for [1] but I still feel that they could gain a lot in the long term through brand awareness and people like be…

Your "funny story" is very fitting here... there's a lot of value hidden in just knowing how to interface with AWS. Lot of companies are actually the middleman between you and AWS (e.g. Heroku which provides managed databases, Redis instances, etc. which are all hosted in AWS.) Meaning that you are not the client of AWS; Heroku is.

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#13
post #2

We're excited to hire Mike in part because AWS has been one of the very best examples ever of simultaneously selling to the largest companies in the world while not giving up on a strong self-serve product. So many B2B companies end up with homepages for which the only CTAs are annoying variants of "read case study", "download whitepaper", and "request a call". All stock photography; no product imagery. Stripe's grow…

Hi pc, huge fan of Stripe and its relentless focus on the "impatient developer", which so many enterprise companies miss the mark on. As a future co-founder interested in this space, do you have any talks or essays on how you built a developer centric company that has also a successful "enterprise" side to it?

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#14
post #2

We're excited to hire Mike in part because AWS has been one of the very best examples ever of simultaneously selling to the largest companies in the world while not giving up on a strong self-serve product. So many B2B companies end up with homepages for which the only CTAs are annoying variants of "read case study", "download whitepaper", and "request a call". All stock photography; no product imagery. Stripe's grow…

This is sort of neat because the same problem seems to be mirrored for Stripe customers; for example, if my business caters to the impatient developer and I use Stripe for payments, I find myself having to explore outside the bounds of conveniently orchestrated payments, to more esoteric per-customer high-touch interactions for large enterprise customers. I wonder if there isn't room for Stripe to grow to help businesses deal with these... sort of business deals!

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#15
post #2

We're excited to hire Mike in part because AWS has been one of the very best examples ever of simultaneously selling to the largest companies in the world while not giving up on a strong self-serve product. So many B2B companies end up with homepages for which the only CTAs are annoying variants of "read case study", "download whitepaper", and "request a call". All stock photography; no product imagery. Stripe's grow…

This is sort of neat because the same problem seems to be mirrored for Stripe customers; for example, if my business caters to the impatient developer and I use Stripe for payments, I find myself having to explore outside the bounds of conveniently orchestrated payments, to more esoteric per-customer high-touch interactions for large enterprise customers. I wonder if there isn't room for Stripe to grow to help busine…

Hah. This is in fact a problem area that our Billing (https://stripe.com/billing) team is actively thinking about. You should reach out to ark@stripe.com if you want to discuss -- he can connect you with the right folks.

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#18
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Hey pc I love your engagement in the comment threads. Few leaders at billion dollar companies hop on the comment threads with such care. Thank you!

taking 2.9%+ of every sale is a lot though, no?

They’re not a monopoly

Re: Stripe Hires AWS' Mike Clayville as Chief Revenue Officer

#19
Just me or does anyone else think there’s going to be a reckoning in interchange regulation in the US like Europe soon?

Merchants are hurting, and now the pandemic has forced cashless transaction adoption at an accelerating pace.

The egregiousness of both exempt debit interchange and credit interchange fees is almost laughingly insane compared to Europe, where it is heavily regulated. Would be surprised not to see bi-partisan action sooner rather than later addressing this very question eg Durbin Amendment Part 2.

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