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Gitlab Support is no longer processing MFA resets for free users

about.gitlab.com

21–30 of 228 posts

Re: Gitlab Support is no longer processing MFA resets for free users

#21

I agree, but having worked in SaaS, and done a lot of partnerships, Microsoft has infinite leverage to turn something like MFA services into a co-branding exercise that pays for itself.

> I agree, but having worked in SaaS, and done a lot of partnerships, Microsoft has infinite leverage to turn something like MFA services into a co-branding exercise that pays for itself. Microsoft owns GitHub, not GitLab. This article is about GitLab.

Ugh, thanks for the courtesy comment and not downvoting me to oblivion for not being able to read quite well enough.

Re: Gitlab Support is no longer processing MFA resets for free users

#22

I agree, but having worked in SaaS, and done a lot of partnerships, Microsoft has infinite leverage to turn something like MFA services into a co-branding exercise that pays for itself.

Github is owned by Microsoft, not Gitlab (which is whom this link refers to).

Thanks - wow, really feeling dumb for missing this.

Re: Gitlab Support is no longer processing MFA resets for free users

#23

I agree, but having worked in SaaS, and done a lot of partnerships, Microsoft has infinite leverage to turn something like MFA services into a co-branding exercise that pays for itself.

Github is owned by Microsoft, not Gitlab (which is whom this link refers to).

> Github is owned by Microsoft, not Gitlab

Yet.

Re: Gitlab Support is no longer processing MFA resets for free users

#24

Earlier quoted context omitted.

Github is owned by Microsoft, not Gitlab (which is whom this link refers to).

> Github is owned by Microsoft, not Gitlab Yet.

I love this optimistic take on my failed comment :)

Re: Gitlab Support is no longer processing MFA resets for free users

#25

Instead of just saying they won't do it for free accounts, they could charge a fee for the service.

They do, it just happens to be a $4 / month fee and they'll even throw in some other features ;) For security reasons you cannot pay for the service if you're not able to access the account, so you better enable it ahead of time.

Re: Gitlab Support is no longer processing MFA resets for free users

#27

Earlier quoted context omitted.

For a casual user (unlikely to be specifically targetted for attack) I think SMS is a good option. If you lose your phone then you can just order a replacement sim card and you have your second facto back.

I really hate SMS for security, given how easy it is to hijack a number for a few minutes. It has been the basis of so many hacks, that we'd do well to just abolish it everywhere.

but convenient :)

I'd feel really uncomfortable if it wasn't a backup option. But if it's a backup option it's a security hole. That's a tough circle.

Re: Gitlab Support is no longer processing MFA resets for free users

#29
post #27

Earlier quoted context omitted.

I really hate SMS for security, given how easy it is to hijack a number for a few minutes. It has been the basis of so many hacks, that we'd do well to just abolish it everywhere.

but convenient :) I'd feel really uncomfortable if it wasn't a backup option. But if it's a backup option it's a security hole. That's a tough circle.

Not as convenient as having no second factor, and less secure!

Re: Gitlab Support is no longer processing MFA resets for free users

#30
Is it just me, or does this make my MFA-protected account safer?

I wish conpanies offered this as a feature, in the sense I'm much more worried about someone SEing their way into my account rather than me losing access to all my MFA methods and backup codes or whatever.

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