Ask HN: How to stave off decline of HN?

Why are mean comments upvoted? Answer: I don't know.

People learn how to act on HN by watching what gets upvoted, listening to the tone of discussions, and reading the submitted articles. Presumably, the unwanted comments are being made by new members of the community. Somehow, these new members were not properly taught by the community. In which step were they not properly taught?

I would like to submit three possible problems, along with three possible solutions.

1) The problem is in the voting system. Mean comments are being upvoted, and the senior members of the community are largely powerless to stop these comments. Sure, they can downvote, but they are just one vote, and there are still many more junior members who will upvote the mean comment. If you believe that: Senior members know what's best for the community, these members are senior because they have high karma, these members have high karma because the community has voted that these people know best. Weighing a vote by the karma of the user who made that vote would solve the problem of mean comments being upvoted.

2) The problem are the stories that make it to the front page. Mean comments and the votes they receive are a symptom. The users who upvote are getting their social cues from the stories they read on the front page. Broad requirements on stories that are HN worthy allow for a wide variety of stories to get posted to HN. This is good for somebody who sifts through the 'new' section, but it also means that the only stories that get massively upvoted are stories that have general intersections between all of our interests. Evidence seems to show that the most common shared interest is gossip, which is conveniently unwanted by the community. The solution in this case, is to make stricter requirements about what stories are allowed.

3) The problem is that bad apples will always exist no matter what you do. At the moment, the easiest place for bad apples to exist is on the front page of HN. Unfortunately, this is also the place a lot of normal users like to exist. Perhaps a sandbox could be made for the bad apples to hate each other, and allow the normal users to exist in separate but equal lives. Unfortunately, this seems to go against the HN spirit, and I can't think of any useful ideas on how to implement such a sandbox without it sounding like a subreddit.

Finally I would like to add: I like that HN takes the time for these self analysis every now and then. But, I think it's important to remember that we don't know what's best for us. The mere fact that we will upvote the type of content we don't want shows this.

This leads me to reiterate a comment best stated by idoh: "Let us not be too hasty in proposing solutions when the problem isn't really understood. At best they are shots in the dark. Even after you ship them you wouldn't be able to tell whether the fixes actually did anything or not."

1) When newbies first see the karma system they begin (like in any game) to work hard to raise their numbers. They watch closely to learn what kinds of comments will get them points. Ways to address this: -Make new users read the guidelines and address this issue more directly there. -Make Karma look less like a competition.

2) Like other comments have said, figuring out who upvotes bad comments requires data-mining. A serious question here is whether democracy is a viable option any longer. What is the site meant to be: a mob, or a tight community which a mob may watch? Do we educate the problem-voters, or do we dis-empower them?

This is a radical idea probably without merit but small incremental steps to improve the quality of submissions & comments are short term fixes to deeper problems. What are the root cause(s) of poor quality responses?

Identity

Good behaviour in any group is important if you encourage identity. I tried hard in any sites I've joined to stick by the spirit of the group because my identity is tied to anything I say. What would joining HN be like with no identity and zero reputation. A place where there is high competition for submissions and few examples of what is really expected of you? The only sign post I see is karma some FAQ's on behaviour - but who reads those? My behaviour is effected by those around me who in all reality want to improve their standing through karma. Progress is measured by a score that is derivative of what I do, who cares about the outcome. Make identity meaningful. SO does this well. Users are recognised and rewarded. The hard bit is HN isn't binary.

Utility

I join sites like HN because of the quality gap on the web. The only other way I can do this is directly interact with fellow entrepreneurs. HN fulfils this purpose. HN also is about things that interest hackers. That was the intent, discuss new ideas, intelligently. HN is a lot like the LME discussing the effects of X on Y, substituting copper for ideas, effects of conflict on price for execution of product. What happens when the purpose is subverted or unfulfilled?

Audience

Who reads and contributes in HN matters. I don't recognise the readers I started with. As the audience drifts the early adopters leave as the utility of HN drops. A lot of good hackers started here but will probably leave or have left. This is a real problem. Hackers leaving is a signal that things are broken or that the usefulness has been reached. Hackers are really sensitive to certain types of audiences, especially non-technical. Like frogs, Hackers leaving HN might be a sign the audience is polluted with the wrong type of users.

Broken

HN is fundamentally broken. We already know this. It's not a new problem. But something has to fundamentally change to address user identity and utility. Encourage good behaviour by looking at [Identity]: the need to fit in, contribute, improve and [Utility]: the reason users contribute and not get bored or get up to mischief, leave.

Induction

Entry needs to be set higher than it currently is. Where else of value is entry a handle, email and time enough of a measure of worth? I would put a concrete intellectual challenge in the form of some writing, say 500 words in their profile. For extra credit a link to a site the post exists. The purpose is twofold. Create a baseline set of information that can be classified through code and used to judge the quality of the HN user. Users could game this if they wanted but a quick check against a post on a users website could avert this. This benchmarks each user.

Evaluated

All subsequent posts are measured against their score. Submission scores are scored against their benchmark.

Purpose

Make a real purpose for staying on at HN. Encourage interested HN users to also submit to apply to YCombinator, even if they think they don't fulfill the criteria to make them improve. Tie identity to purpose by making contributing to HN a part of submitting to YCombinator. Give some real purpose. Make being on HN way beyond just submitting links, making stupid comments and watching your score.