As an structural engineer and former Autodesk user, I completely agree with the letter. I always saw Autodesk as a company where software goes to die a slowly painful death. It started with Autodesk Structural Detaling. They bought the software from a small company, renamed the product... and that was it. It had the same bugs release after release... we as customers tried our best to report the bugs, but nobody liste…
Perhaps i'm being idealistic but if the cycle is that aggressive this screams for architects to start caring about buying FOSS. When you buy software it's an investment - you invest your time in integrating it into your workflow and your employees learning to use it... your investment is tied to the future of that software. If it's FOSS (funded), no amount of money autodesk throw at it can bury it's source code, buyi…
IMO it's not just about "values of architects". They're a population that does cognitively demanding work (so polished UX is of fundamental importance) that tends to have more of a fine arts background than a software background (so right-to-modify does nothing for them).
FOSS is just ... a bad deal for them. They want someone they can call and yell at when they're on a deadline and the software isn't working, and they want tools that get out of their way.