Are account support tools available off premises? I know nothing about security for big companies like Twitter but it seems like tools that enable you to post from any verified user (outside of Trump, someone here once mentioned he had additional account controls) should only be accessible from secure offices regardless of individual credentials.
That would probably not work well during the pandemic...
An update on our security incident
31–40 of 245 posts
Re: An update on our security incident
#32Earlier quoted context omitted.
Training that is notorious for being ineffective in practise and usually more about box ticking. Assuming that none of your employees fall for phising, much less targeted phising, is woefully unrealistic. Especially at twitter's scale. Assuming humans won't do stupid things 100% of the time is never an effective security control.
This is an excessively pessimistic take on security training. How many spear phishing attempts have been thwarted because the employee knew better? It’s not a solution to the problem, but it certainly helps.
My gut feeling is for engineers, the phising training that most companies use is wholly ineffective at doing anything, and in particular it is especially ineffective against targeted attacks. But i have yet to see any research one way or another.
I suspect less technical users might benefit from such training a bit more (but still not that much)
Re: An update on our security incident
#33Earlier quoted context omitted.
That would probably not work well during the pandemic...
It could with an appropriately secured private VPN.
Re: An update on our security incident
#34Earlier quoted context omitted.
Training that is notorious for being ineffective in practise and usually more about box ticking. Assuming that none of your employees fall for phising, much less targeted phising, is woefully unrealistic. Especially at twitter's scale. Assuming humans won't do stupid things 100% of the time is never an effective security control.
This is an excessively pessimistic take on security training. How many spear phishing attempts have been thwarted because the employee knew better? It’s not a solution to the problem, but it certainly helps.
Re: An update on our security incident
#35They should require hardware security devices (dongles). Really Twitter should be ashamed of their poor internal security.
Dongles are rare here in the US. But I know that bloomberg uses them. I was shocked when I learned that retail banks in Singapore give everyone dongles to log in. In the US that's tyranny Lol
Re: An update on our security incident
#36Source (with more details): https://blog.twitter.com/en_us/topics/company/2020/an-update... > The social engineering that occurred on July 15, 2020, targeted a small number of employees through a phone spear phishing attack. A successful attack required the attackers to obtain access to both our internal network as well as specific employee credentials that granted them access to our internal support tools. Not all o…
Re: An update on our security incident
#37It is inexcusable that Twitter is employing people who are susceptible to social engineering attacks like this. This is simple training and seriousness.
Training that is notorious for being ineffective in practise and usually more about box ticking. Assuming that none of your employees fall for phising, much less targeted phising, is woefully unrealistic. Especially at twitter's scale. Assuming humans won't do stupid things 100% of the time is never an effective security control.
Re: An update on our security incident
#38Earlier quoted context omitted.
Why are internal employee tools publically accessible? Minimum they should require VPN access, but really go further with Zero Trust.
AFIK, in a Zero Trust Architecture a VPN is considered a perimeter and therefore it becomes a vector of attack to access systems of authoritative decision. Many security researchers have already established that the benefits of a VPN especially in the modern distributed world are marginal at best. Basically, yes a VPN makes you a tiny bit safer but it also adds a lot of networking complexity and adds more friction to…
If your enterprise is a global network with millions of nodes operating a blend of modern and legacy systems accumulated through hundreds of acquisitions in 100+ countries over the course of the last 50 years, a VPN with hardware tokens isn't a bad additional layer. It isn't even mutually exclusive with zero trust, it's just another layer of auth and access.
Twitter? Largely a different story and commando zero trust might be a viable option. As observed many other places, this sounds like a poor authentication model and probably poor governance for highly privileged access. Presumably they will take a look at their authentication, which sounds like it's making some bad assumptions, and improve.
Re: An update on our security incident
#39Earlier quoted context omitted.
This is an excessively pessimistic take on security training. How many spear phishing attempts have been thwarted because the employee knew better? It’s not a solution to the problem, but it certainly helps.
How many? A fair number. Not 100%, though. If your system depends on your people 100% not falling for spear phishing, your security is dead.