561–570 of 583 posts
I was mistaken in my original (now deleted) tweet and have been corrected by a few people Apple does not keep the 30% commission on a refund the refund happens as you’d expect. I don’t know where I got the idea that it worked the way I thought it did This was a follow-up by the tweet's author. https://twitter.com/twolivesleft/status/1288625617873694721?...
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I am curious what measures did you put in place?
The credit card tests had unique network patterns we could block. We lowered our online donation limit. Above a certain amount it really is more ideal for a check or some other type of transaction. Though we've had a few people offer to just pay the 3% transaction fee on top of the multiple thousand dollar donation. For those we do a bit more manual process. For a cost, Stripe also lets you put some additional rules…
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I have sold apps on the App Store for a decade now, and I have to admit I did believe the original tweet. I was going to go through the financial reports during the weekend to verify, but the initial reaction was “of course they would do this, it’s Apple”.
Not an Apple user nor developer, but damn, 30% seems above reasonable ...
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Scheme fees generally don't apply to US credit card transactions... That is primarily an issue for cross-border credit or debit card transactions.
That clearly can't be true, as it would mean that Visa and Mastercard would be working for free for domestic transactions. Scheme fees are much lower for domestic transactions as far as I'm aware, though.
Generally, Visa and Mastercard simply charge more per transaction for different cards in the US. For example, rewards cards cost merchants more, which is why many gas stations won't accept them.
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It is true, and I don’t see anyone on that thread saying it’s not. I see a guy confused about whether it’s the consumer or developer that eats the fee - it’s the developer. This is exactly how it works: * Customer pays $10 * Apple owes developer $7 (to be paid in 4-6 weeks) * Customer asks for refund, Apple sends them $10 back * Developer owes Apple $3
It’s not true, I’ve been selling apps on the App Store fir ten years, never happened to me.
I've seen the discrepancy in our own accounting, and as mentioned elsewhere, it's in the App Store terms. But Apple's dashboard doesn't show a clear difference between chargeback and refund, and maybe that's where the story originated.
HN won't let me amend my comment above, but I stand by the claim that this happens on chargebacks. Otherwise the App Store Connect numbers don't add up.
I think the truth has some nuance, but that doesn't work on the internet, it's got to be either an outrageous story or "total fake news".
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Thank you. It all makes sense. Did you end up using Stripe Radar to check for fraudulent payments? It is working well?
Yes & yes but your mileage may vary depending on your customers/donors. For example, we turned off transactions from several countries. Honestly a basic version of this should be free. I shouldn't have to pay extra to say I only accept cards with a CVC number & expiration filled out.
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Which sources would those be? Someone linking to preliminary text of Apple's refund policy when they were forming the app store in 2009? Because that is meaningless. Apple takes back exactly what they gave the developer. There are zero sources demonstrating otherwise (and the source of this links a basic sales chart -- guess what, that doesn't prove his point whatsoever). There are literally a half dozen developers r…
cc @dang
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The theme is fraud which is what large amounts of refunds are treated as. Cite me that it's not fraud if that's not good enough for you, I'm not really interested in proving fraud is not just allowed to run rampant in a payment system in the very thread about how doing this exact thing would be abusive and need to be stopped somehow.
You don't know that large amounts of refunds are treated as fraud, its just wishful thinking, as i thought. In the EU i have a right to a refund, there is no part of that right that forbids me from repeating that purchase. Since we have established that Apple don't suffer financially from obeying these rules to the letter, i see no incentive for them to treat this kind of thing like fraud. They might, but you have no…