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When a customer refunds your paid app, Apple refunds its 30% cut [edited]

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Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#241

Post by lukeramsden »

IshKebab wrote: post #212
chadlavi wrote: post #102

Payment processors generally don't refund fees on payments when the payments are refunded, this isn't new. It's remarkable mainly because (a) it's 30%, not 3% and (b) the App store doesn't position itself as a payments processor the way Stripe does, so it sounds really weird that they would act like one. If the app store took a 3% chunk and never refunded it regardless of the ongoing status of the transaction, that w…

To be fair, Apple and Google do a fair bit more than a payment processor does (basically nothing). Not 30pp more, but it wouldn't be reasonable to expect 3% fees. I'd guess 10-15% is what is actually reasonable. Microsoft has settled for 15% in their store (because nobody was using it so charging 30% is ridiculous).

Apple and Google actually take 15% for subscriptions after the first year of consecutive subscription.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#243

Post by norswap »

IshKebab wrote: post #212
chadlavi wrote: post #102

Payment processors generally don't refund fees on payments when the payments are refunded, this isn't new. It's remarkable mainly because (a) it's 30%, not 3% and (b) the App store doesn't position itself as a payments processor the way Stripe does, so it sounds really weird that they would act like one. If the app store took a 3% chunk and never refunded it regardless of the ongoing status of the transaction, that w…

To be fair, Apple and Google do a fair bit more than a payment processor does (basically nothing). Not 30pp more, but it wouldn't be reasonable to expect 3% fees. I'd guess 10-15% is what is actually reasonable. Microsoft has settled for 15% in their store (because nobody was using it so charging 30% is ridiculous).

For that low low price they'll also reject your app for random reasons and make it impossible to find in their store.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#244

Post by bronzeage »

I also argue that it's the heavy commissions which push nearly every App to an ad based model, or physical services Apps which don't charge anything.

This in turn shifts more and more apps in the direction of invading our privacy with invasive ads libraries, leading to also worse privacy as a consequence. It's already pretty hard to convince users to pay for an app, the 30% cut almost guaranties it will be a bad business model.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#246

Post by AlfeG »

AnIdiotOnTheNet wrote: post #240
jandrese wrote: post #192

Earlier quoted context omitted.

The family plan settings on an account are certainly not an example of getting it right. You can share a library, have multiple linked accounts, but the instant any one of those accounts fires up a game all other accounts are locked out of the entire library. Not just the game that is currently running, but the everything. Valve missed the entire point of having a family account setup and every time I mention this I…

> The family plan settings on an account are certainly not an example of getting it right. What other stores have a family plan at all?

Play Store

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#247

Post by [deleted] »

kemayo wrote: post #197
chadlavi wrote: post #102

Payment processors generally don't refund fees on payments when the payments are refunded, this isn't new. It's remarkable mainly because (a) it's 30%, not 3% and (b) the App store doesn't position itself as a payments processor the way Stripe does, so it sounds really weird that they would act like one. If the app store took a 3% chunk and never refunded it regardless of the ongoing status of the transaction, that w…

The normal structure for credit card processing is a few cents flat payment plus a percentage of the transaction[1]. Something like 5 cents + 1.5% would be a great deal on payment processing, generally. (Apple is a juggernaut and may have been able to negotiate something else, of course.) That does mean that for a $0.99 app, keeping the fees would still be more than that 3%, at ~$0.07... but not wildly divergent from…

[deleted]

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#248

Post by jjk166 »

terrortrain wrote: post #137
alewi481 wrote: post #119

Earlier quoted context omitted.

A positive aspect of Apple’s model is that it’s impossible for a malicious ad to trick an unsuspecting user into sideloading malware on their device.

A positive aspect of prison is that you won't crash your car

If you want to spend $700 to go to prison for a while so you don't crash your car, I don't think there should be a law against it.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#249

Post by azinman2 »

ejolto wrote: post #51
zamadatix wrote: post #26

Earlier quoted context omitted.

If you do this often Apple will ban your account. If you don't do this often it's not a problem.

What if you have a big Twitter following and ask them to do it?

Then you’d be a jerk. There are many, many ways to be a jerk in life.
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