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When a customer refunds your paid app, Apple refunds its 30% cut [edited]

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Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#21

Does this mean if there's a developer I don't like, I can buy their stuff and refund it to arbitrarily cost them money at no cost to myself and there's nothing they can do about it? That seems ... not great, especially these days. What happens when mobs of internet morons decide review bombing isn't sufficient and realize Apple will help them cause direct financial harm instead?

It will not cost them money, per se. Apple is keeping money from you.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#22

Does this mean if there's a developer I don't like, I can buy their stuff and refund it to arbitrarily cost them money at no cost to myself and there's nothing they can do about it? That seems ... not great, especially these days. What happens when mobs of internet morons decide review bombing isn't sufficient and realize Apple will help them cause direct financial harm instead?

It will not cost them money, per se. Apple is keeping money from you.

Per the linked twitter thread:

> Yeah Apple keeps their 30% no matter what. So if someone refunds an app they get the whole amount back, Apple keeps 30%, and the developer has to cover that extra amount

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#23

Seems fair to me. Apple provided with you a service and charged your for it. It is a cost associated with distributing / developing your product. Why should Apple be responsible for refunding you? It was not their fault that the customer decided their money back.

How do you know that?

The interface and what you can do/demonstrate in the store is severely limited.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#25
post #11

App stores need heavy regulations. It's not only Apple but Google and even steam to a small extent. Apple is of course the biggest offender as they heavily guard their monopoly with code signing enforcement. This shouldn't have been legal. They are the very definitions of predatory competition squashing monopolies.

Why do app stores need separate regulations? > They are the very definitions of predatory competition squashing monopolies. But they aren’t, this is a rather competitive space.

The stock market is heavily regulated. Commodity markets are regulated. It's actually the slowness and corruption of the law makers that we're still without any regulations to virtual markets.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#26

Does this mean if there's a developer I don't like, I can buy their stuff and refund it to arbitrarily cost them money at no cost to myself and there's nothing they can do about it? That seems ... not great, especially these days. What happens when mobs of internet morons decide review bombing isn't sufficient and realize Apple will help them cause direct financial harm instead?

If you do this often Apple will ban your account. If you don't do this often it's not a problem.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#27
post #5

Apple is taking a cut for providing the store itself, distribution, visibility, SDKs/frameworks, etc. Why would they refund 30%?

Because the customer is getting a refund because they're asking Apple to unwind the transaction. Apple makes the customer whole, Apple makes Apple more than whole, and Apple makes the developer less than whole.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#28

Seems fair to me. Apple provided with you a service and charged your for it. It is a cost associated with distributing / developing your product. Why should Apple be responsible for refunding you? It was not their fault that the customer decided their money back.

No it’s not fair. This can be a tool that competitors use to hurt you financially. If the customer gets a refund the slate should be wiped clean. That’s fair.

Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]

#30
post #11

App stores need heavy regulations. It's not only Apple but Google and even steam to a small extent. Apple is of course the biggest offender as they heavily guard their monopoly with code signing enforcement. This shouldn't have been legal. They are the very definitions of predatory competition squashing monopolies.

Why do app stores need separate regulations? > They are the very definitions of predatory competition squashing monopolies. But they aren’t, this is a rather competitive space.

Competitive? How many places are where I can host a web page and how many app stores ? The ratio is probably much larger then 10000 : 1 .
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