161–170 of 295 posts
I don't think people here get this is a fundamental internet spam problem not solved with a button. Any solution to this, should work equally well with email and vice versa.
Whenever i think I might be stupid for missing what should be obvious functionality I submit a ticket to only realize that the functionality not only doesn't exist but somehow my really basic suggestion is a "unique" or "profound" idea.
Honestly who is hiring these product managers? Who is coming up with these features? Why are what should be no-brainer obvious functionality items missing?
Is there something about product management and design I don't understand? Why is it that you can't get notifications on group calendars or background images on Google docs or lots of other things I'm forgetting now that at the time I was like "wow I can't believe you can't do that"
My adventures last week: Question: We have a G Suite Enterprise account. We used to share documents with a contractor. They no longer contract with us. How do we remove that contractor from every shared document. Answer 1: Run this report to get a list of every document shared with them. Manually visit each document and un-share it. Answer 2: Our API docs are at... FFS, Google. I really don't think this is that unusu…
It's recommended (and much easier) to share access to a folder instead of individual files. You can also use Google Groups instead of adding individual users. Google Team/Shared Drives has finally started to improve permissions and includes sharing with external emails as well. Otherwise it's better to use something like Box.com which is actually designed for enterprise-level features including complex access control…
Yeah, we're going to Box for everything outside our organization for exactly those reasons. If Google Drive lived up to the "enterprise" label they stick on accounts, we would stick with it. It's just not business-ready in its current form, though.
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It's the same on the Apple discussion boards. You won't ever get an official answer, only a guess of an answer from somebody with no more knowledge than yourself. HP is the same, but occasionally you will get an employee answer, but it will be just as useless. My assumption is all the big tech companies don't want to give support away for free when you should be paying for a support contract for it. And yes, there is…
And the guess of an answer they give is always the same: 1. A word-for-word copy of generic support steps (e.g. try restarting, try clearing your cache, log out of iCloud and back in again, etc) 2. Have you reset your PRAM? 3. Wow you have? Then you'll need to reset your NVRAM.
Answer: find the email address of the person the product manager of Google Drive reports to, and start sharing stuff with them. (/s: not condoning doxxing here)
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This is so glaringly apparent as a user. I think Google makes some fantastic products, but the number of "This has to be so exceedingly easy to fix, but Google just doesn't give a damn" issues I've hit is crazy. Here's one simple one: the number of volume steps in Android is only 16: https://issuetracker.google.com/issues/37035441 . This means that the difference between off and the lowest level volume can be pretty…
I don't think it is as simple as a singular person or a single room saying "I don't give a shit". It's a matter of prioritization. (In this particular case, even from a UX perspective alone, you could argue that increasing friction in sharing could net-net hurt the average user.) I don't think Google (if we can anthropomorphize it at all) is blind to this general phenomenon though--it's a trade-off you have to make a…
They quite simply don't incentivize teams to fix this shit.
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It's recommended (and much easier) to share access to a folder instead of individual files. You can also use Google Groups instead of adding individual users. Google Team/Shared Drives has finally started to improve permissions and includes sharing with external emails as well. Otherwise it's better to use something like Box.com which is actually designed for enterprise-level features including complex access control…
That might be true, but nowhere in the UI does it recommend that. If you want to share a file, nothing suggests you consider sharing a folder instead. And even then, we'd still have to find and disable all of the folders that had been shared with the ex-associate. That would reduce the number of items to un-share, but the fundamental problem of having no easy way to find and handle each item is still there. Yeah, we'…
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This reminds me of the obnoxious know-it-all that lives under the bridge on the QNAP forums.
Do you like QNAP products? I have experience with a few Synology NASes, and was looking at QNAP’s media center NAS products, and they seem nice. It seems like QNAP has a bit more open source support, which I definitely like. Ubuntu Linux Station looks neat, like a first-party supported integrated Ubuntu Docker container? That QNAP’s web management and the device itself runs Linux under the hood is awesome; this may b…
/partial sarcasm
The mods on the support forums who make it sound like basic functionality missing from their product is your own fault for not submitting some kind of ticket deserve the gaslighting prize of the year for each of the last 5 years. They don't even have an option to show you how much space folders take up, when they charge you based on space usage. https://support.google.com/drive/thread/3970069?hl=en
Yeah I asked why I couldnt download old emails between when I started the Gmail Pro or whatever subscription and then subscription lapsed and the genius bootlickers on Support duty said "well its your fault for not continuing to pay, what do you expect?" Of course the data is available to download if I pay, but my previous 2 years of payment didn't count. (mysterious) Will literally never pay Google for anything ever…
I guffawed. I don't understand who thinks it's a good idea to have a bunch of clueless volunteer fanboys represent your first line of support. So many forums are like this though. Microsoft is especially polluted with it last I checked. It screams "so big we're officially completely out of touch".
I’ve been pondering migrating away from Dropbox. I guess I won’t migrate to Google Drive then.