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Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

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131–140 of 234 posts

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#131

There was just a criticism of YC earlier this week about YC spinning out SaaS products for startup founders, and then this comes along right on cue. This reads like a solution looking for a problem. I have a screen. I have a camera. In fact I have two screens, three cameras, and four microphones on my desk right now. The hardware isn't an issue. But what really struck about this announcement was this passage: > We ta…

We should have probably flagged the number of conversations in the original post, that's good feedback. We're on average seeing 20 new conversations per day.

We've built a bunch of other features that also maximize the chances you're not alone in the call. The reason this metric is important is because being alone is the reason why nobody wants to stay in the call. An example is Meeting Mode, which I bring up in the original post - it lets your teammates know that you'll be back in 30 minutes so people don't feel like they're alone.

We actually are working on the ability to talk to one person on the call as opposed to everyone at once. But that's a good flag and it's great to know it's a problem you identify with.

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#132
post #119

The way I see it, being "always on" is one of the worst things about office work. Always on is a constant distraction from doing good concentrated work. I think off by default is a far better paradigm for remote communication tools.

Have you tried the always on? I find it very productive. The difference is, it's muted when not actively discussing, so you get the presence without the distraction.

we totally agree!

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#133
I have been building a device for another vertical, really old people, with a lot of similarities ( subscription base, come with a stand, used to be a samsung Galaxy tab A,webrtc video calls, etc.), its called LiNote https://linote.fr (website on french only)

Happy to talk if that might help, email me at anthony at linote dot fr.

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#134

I had done this with a cheap windows tablet mounted on the wall in my old cubicle with Skype on auto-answer. So I could "pop-in" and people could come and talk to me. Somehow calling me from their own desk Skype was bigger task cognitively, but walking to the cube with my video on was easier.

Wow that's quite the creative setup. And yes, something about having a dedicated device makes it a lot less frictionful.

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#135
Fascinating, I believe that Facebook shipped all of their employees a Portal around the start of quarantine and they're now used for meetings, happy hours, social events, etc. This seems like a fairly similar technology/application, just without being FB specific :)

Ironically, in the FB office we had a separate set of devices (manufactured by Cisco I believe) ALSO called "portals" (they looked like this: https://www.allhdd.com/networking/telephony-equipment/telepr...) that were used to link various parts of remote teams (i.e. if you had half the team in CA and half in NYC, you could set up a persistent video chat between the desk areas of the two. Most teams muted them by default, and if you needed to get the attention of someone on the other side you would wave your arms (or message them) until they unmuted you and you could have an impromptu conversation about whatever it is you needed. While there was some social use from them, they never fully delivered on the promise of "feel you're in the same place" (can't quite shout through the portal "let's get lunch"), and they always seemed better used as "hey I have a quick question that needs to be answered". Some people certainly commented that they found them distracting above all else.

What I find most interesting is that even AFTER sending all employees (FB) portals, FB doesn't seem to be targetting this use case. Instead, they seem to be targetting the "make it easy to dial into a meeting or quickly connect with any coworker" (almost a 21st century equivalent of a desk-phone). I'm curious if sidekick has / will explore a kind of mode for that :) Other than that, seems super cool - a quick feature suggestion is add a light around the camera to give frontal illumination, getting the lighting right for video calls can be a pain.

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#137

Fascinating, I believe that Facebook shipped all of their employees a Portal around the start of quarantine and they're now used for meetings, happy hours, social events, etc. This seems like a fairly similar technology/application, just without being FB specific :) Ironically, in the FB office we had a separate set of devices (manufactured by Cisco I believe) ALSO called "portals" (they looked like this: https://www…

Thanks for the feedback! Yes, we're going for a different use case than Facebook Portal or other dedicated hardware devices with video are. We're not just trying to make meetings easier and better, we're trying to simulate the magic of being in the same room.

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#138
post #133

I have been building a device for another vertical, really old people, with a lot of similarities ( subscription base, come with a stand, used to be a samsung Galaxy tab A,webrtc video calls, etc.), its called LiNote https://linote.fr (website on french only) Happy to talk if that might help, email me at anthony at linote dot fr.

Super cool idea! Will definitely reach out.

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#139

Fascinating, I believe that Facebook shipped all of their employees a Portal around the start of quarantine and they're now used for meetings, happy hours, social events, etc. This seems like a fairly similar technology/application, just without being FB specific :) Ironically, in the FB office we had a separate set of devices (manufactured by Cisco I believe) ALSO called "portals" (they looked like this: https://www…

I have both a Facebook portal and a Sidekick (I work at YC) and I find there to be a huge difference between the UI of the Portal and how I use my Sidekick.

Before YC I worked at Airbnb and before that I worked at Voxer which was a pioneering company in asynchronous voice. A phone call is either on or off. Asynchronous is different and the other side and choose to participate or not. Facebook portal is to video what a phone call is to voice. Sidekick is much more what like Voxer is to voice.

Re: Launch HN: Sidekick (YC S20) – A hardware device to connect remote teams

#140
I’ve been working at a fully distributed company for 3 years and I can tell you with a high degree of certainty that none of my 700+ coworkers will ever use something like this. You may find some traction now with companies abruptly transitioning to remote work and not having a clue how to get work done without being in an office, but long term, I’m a sceptic.

I can tell you, however, that I would absolutely consider using this at home: my wife spends at least 3 hours a day on video calls with her family back home and it took some time to get her elderly parents accustomed to Smartphones, messenger/whatsapp, etc. they’ll start a video call on messenger and just keep it on for hours while doing their shores or whatever. An always on device, especially if you add in remote management, would be useful. Another use case is kids. Right now most schools are doing distance learning and loosing the social aspect is certainly going to hurt. This could allow them to stay connected while doing homework, craft, or even playing video games without having to start meetings.

I think this is a good idea, my only advise would be to try other growth channels besides startups.

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