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Amazon met with startups about investing, then launched competing products

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Re: Amazon met with startups about investing, then launched competing products

#91

"An Amazon spokesman said the company doesn’t use confidential information that companies share with it to build competing products" Maybe...but in the past, AWS proactively looked at traction of products hosted on its platform, built competing products, and then scraped & targeted customer list of those hosted products. In fact, I was on a team in AWS that did exactly that. Why wouldn't their investing arm do the sa…

This echoes the distrust felt by many Amazon Marketplace sellers that drives them to seek alternatives like Shopify.

Re: Amazon met with startups about investing, then launched competing products

#92

"An Amazon spokesman said the company doesn’t use confidential information that companies share with it to build competing products" Maybe...but in the past, AWS proactively looked at traction of products hosted on its platform, built competing products, and then scraped & targeted customer list of those hosted products. In fact, I was on a team in AWS that did exactly that. Why wouldn't their investing arm do the sa…

Cannot up vote this enough. During my time both at Retail and AWS it was perfectly normal to trawl production customer data and come up with ideas to launch competing products. Prices were always set lower or free offering justified as data-driven and customer obsession. I hated the gas lighting their customers and left in disgust of the company and its leadership which encourages that behavior.

[deleted]

Re: Amazon met with startups about investing, then launched competing products

#93
post #68

"An Amazon spokesman said the company doesn’t use confidential information that companies share with it to build competing products" Maybe...but in the past, AWS proactively looked at traction of products hosted on its platform, built competing products, and then scraped & targeted customer list of those hosted products. In fact, I was on a team in AWS that did exactly that. Why wouldn't their investing arm do the sa…

There's a House of Reps. hearing on Online Platforms and Market Power next Monday with Bezos attending. If anyone has some staffer friends, could be a good line of questioning to poke them about.

Please do this. The only way people like Bezos are held accountable are from people speaking up.

Re: Amazon met with startups about investing, then launched competing products

#94

"An Amazon spokesman said the company doesn’t use confidential information that companies share with it to build competing products" Maybe...but in the past, AWS proactively looked at traction of products hosted on its platform, built competing products, and then scraped & targeted customer list of those hosted products. In fact, I was on a team in AWS that did exactly that. Why wouldn't their investing arm do the sa…

As it happens, the Congresswoman who represents the part of Seattle that contains Amazon is on the House Judiciary committee, and may also very well be your member of Congress. Seems like something her office would probably want to know about if you could substantiate the claim.

https://www.wsha.org/policy-advocacy/legislative/u-s-congres...

(ignore the odd source of the link. it's the only place I could find her CoS and District Director's email addresses.)

Re: Amazon met with startups about investing, then launched competing products

#95

Earlier quoted context omitted.

When I was at Google, we were encouraged by our lawyers not to worry about patents or unique parts of any product. If there ever will be a claim, they will drown the company in legal fees, so nobody is going to dare to sue us. Patents were used, in many cases, as a form of research into a new area.

Not my google experience. They do say not worrying about patents, but that's because searching for patents could indeed make you liable as you were influenced by prior art. Nobody at google even remotely mentioned "we will drown them in legal fees". If anything, I have a huge respect for google legal. Disclaimer: former googler.

My previous company was acquired by Google and I totally agree with assessment. Immense respect for Google's investing, corp dev and legal arms in as much as I interacted with them. They always treated us fairly and were ethical in their interactions.

Re: Amazon met with startups about investing, then launched competing products

#97

Earlier quoted context omitted.

Cannot up vote this enough. During my time both at Retail and AWS it was perfectly normal to trawl production customer data and come up with ideas to launch competing products. Prices were always set lower or free offering justified as data-driven and customer obsession. I hated the gas lighting their customers and left in disgust of the company and its leadership which encourages that behavior.

What types of AWS data would be trawled? Are we talking about data inside S3 buckets, database schemas, particular architecure styles, the fact that a product is consuming {x, y, z} amounts of cloud resources, or simply "spending $m / year" in gross?

I worked in an area where it is really hard to figure out exactly what workloads were being run and where it would have been extremely useful to know even basic things like CPU utilization patterns, network throughput patterns, etc for a specific customer.

We had access to absolutely none of that information. We flew blind, relying entirely on the fact that we gave our customers enough hand-holding support that they would willingly volunteer information about their workloads so we could help them optimize it/save money.

No one even attempted to get more detailed customer information AFAIK because it would have been extremely against company culture. That isn't Earning Trust or having Customer Obsession. The idea of reading data in someone's S3 bucket or inspecting what is happening inside of someone's EC2 instance in any way was unthinkable. Amazon is huge and imperfect, but from what I saw AWS takes data privacy extremely seriously.

Re: Amazon met with startups about investing, then launched competing products

#98

"An Amazon spokesman said the company doesn’t use confidential information that companies share with it to build competing products" Maybe...but in the past, AWS proactively looked at traction of products hosted on its platform, built competing products, and then scraped & targeted customer list of those hosted products. In fact, I was on a team in AWS that did exactly that. Why wouldn't their investing arm do the sa…

[deleted]

Re: Amazon met with startups about investing, then launched competing products

#99

"An Amazon spokesman said the company doesn’t use confidential information that companies share with it to build competing products" Maybe...but in the past, AWS proactively looked at traction of products hosted on its platform, built competing products, and then scraped & targeted customer list of those hosted products. In fact, I was on a team in AWS that did exactly that. Why wouldn't their investing arm do the sa…

How is that not a form of corporate espionage?
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